Ordered on 2-day delivery. A week later (5 working days), I sent an email out and received no response. My order eventually arrived 12 calendar days after I placed it. I have since received 4 emails a... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Shame I can’t give no stars! This company used to be really good and efficient, don’t know what’s happened these days though. 2 weeks after purchase item still wasn’t dispatched. Emailed them twice an... Se mer
Bottom’s website is so clear & easy to use. Ordered my husband a ring for safety reasons as he in construction, he loves it. After his positive comments I ordered myself a ‘girlie’ one & I love mine... Se mer
They advertised free returns and exchanges, this was not the case. When we went online to request the return there was only the option to send via our own payment method, eg: post office. We requested... Se mer
Företagsinformation
Skrivet av företaget
Made By Athletes. For Athletes
Kontaktuppgifter
3rd Floor 86-90 Paul Street, EC2A 4NE, London, Storbritannien
- info@botthms.com
- botthms.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Zero star
Zero star. Shame because I have previously ordered from botthms numerous times without issue. This previous order was placed 22nd March with a 1-3 day delivery , 3 weeks later , numerous emails to them, nothing. No reply , no item. Only when I contacted my credit card company did they send an auto generated order confirmation , I contacted them again, to cancel the order, nothing back yet again. I then received the item and to return it I now have to pay them £4 . Absolute joke. Will never use them again. Avoid. I ordered from ridge instead had a great experience
If I could give 0 stars I would
If I could give 0 stars I would, placed an order mid March due to the site advising a 2/3 day delivery. We are now 28 days on, I’ve tried emailing, messaging through the website and had no response at all. DO NOT BUY FROM THIS COMPANY! I’ve now had to contact my bank to help me claim some sort of refund
Placed an order and not received it…
Placed an order and not received it took my money and ignored all my emails not fare to treat people like this !
Dissolved on Companies House?
Trying to contact them without success and Companies House shows Botthms UK to have dissolved???
Fast delivery
This is my second ring
This is my second ring. First on lasted me ages, after being battered in work and the gym. Great quality.
Very simple ordering process & fast…
Very simple ordering process & fast shipping.
An absolutely quality product that feels comfortable & looks great.
The delivery was in good time
The delivery was in good time. The rings fit well, the grey one I chose actually looks a bit boring unfortunately, my wife's green and purple one is much nicer.
Always a great service and quick…
Always a great service and quick delivery what more can you ask for ! The rings are made very well and being an electrician I do put it through its paces and they always last !
Not received my order. Not happy
Not even received my item even though I ordered it on the 4th of December on a 48 hour delivery and it’s now 10 days later.
I’ve emailed them twice and had no response and no updates at all. Very disappointing customer service
Absolute scam… sent the item back for…
Absolute scam… sent the item back for an exchange to which they agreed to. Item is back with them and they haven’t sent the new item and ignoring my emails. Website no longer working so likely gone under!
Let down from the start
Customer service virtually non existent.
Took 10-days for the item to arrive. Paid £1.99 for postage. Envelope was a ridiculously big size for an item smaller than a 50pence piece. Tried to exchange the ring for a bigger size and the system won’t let you pick the new size. Company wants to charge me £3.99 for the pleasure of returning it!
Absolutely shameful
I had previously used this company and went to reorder through them as I liked their rings. They sent me the wrong ring so I exchanged and they sent me the incorrect size. I thought at the time it was a glitch on their system but it appears they had limited stock and fobbed me off. They took my money and ran. Absolutely shameful of them to know they were ceasing trade but still decided to accept orders they were unable to fulfill.
I would suggest anywhere but here
I made the order and it said the delivery would be 2 days. After 6 I contacted the company to which they told me that it was coming. On day 8 I just asked for a refund and not to worry about sending the ring but they then told me that it had been processed and that it was on its way. The ring finally turned up 12 days after purchase.
Great reactivity to mails. Info on taxes
I really liked the reactivity to replies on mail. Only thing I didn’t know that i had to pay extra 27€ on arrival of the rings at home which is expensive
The silicone material is very poor and…
The silicone material is very poor and not smooth and looks very old
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