Somehow the house name was remove from my delivery and even though there was a telephone number and postcode the doughnuts weren’t delivered. When I spoke to customer services I was advised there was... Se mer
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Not too bad considering we ordered to deliver. Some great and helpful instructions on how to freshen up the doughnuts after delivery . Went down a treat for the gluten free nut free family member ! Wi... Se mer
I absolutely love these doughnuts. Being coeliac and not having eaten doughnuts for over 8 years, these were a delight. Shipping is quick and the doughnuts arrive in untouched condition. Follow t... Se mer
After trying these last year in Selfridges on Oxford St we were super impressed by how delicious these donuts were. My husband is celiac (I’m not) but these were as good as gluten containing donuts.... Se mer
Företagsinformation
Skrivet av företaget
The UK's most inclusive doughnut. Multi-award-winning allergen-free doughnuts that are celebrated for their amazing taste. You will not believe they are free-from anything. Certified gluten-free, plant-based and suitable for those on low FODMAP, low sugar diets and also halal and kosher friendly. Despite all of this they are still loved by those who have no dietary requirements whatsoever, hence our opening statement, the most inclusive doughnut. Safe for those who need to be but zero compromise for those that don't!
Kontaktuppgifter
Storbritannien
- borough22doughnuts.com
Har besvarat 82 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Tough, oily, overpriced.
Gluten free was like lead and dripping in oil. Not the best, certainly didn’t warrant the £6/doughnut they cost.

Svar från Borough 22 Doughnuts
Stale & Greasy
We were really excited to try these gluten & dairy free donuts, so we bought a box of 6 from Selfridges, at almost £35 for 6 donuts, they are not cheap. Sadly, we were very disappointed to find all the donuts tasted a bit stale, despite being eaten the day they were purchased, and we found the donuts very greasy.

Svar från Borough 22 Doughnuts
Very expensive disappointment
I was so excited to try Borough 22 doughnuts and waited in a long queue at a gluten free food festival. I paid £30 for a box and they were awful. So tough and chewy. Someone told me they are better warm, so I warmed one through at home to try and they made the outside even drier and tougher. So disappointed.

Svar från Borough 22 Doughnuts
Second experience……amazing!!!
Edited review:
June 2025; Spoke to the customer care team and they re sent out my order. Fantastic service, quick to respond and sort the problem.
They arrived today at 2pm and the box weighed half what it did last time, the doughnuts felt fresh and light! Followed the instructions again and OMG!!!
Beautiful soft and warm doughnuts with lovely tasting fillings (have eaten 2 already in 2 hours of arriving!)
The difference between my first and second delivery is night and day!!! They are soo good!! This is how they should have been the first time round! I will be ordering again!! Cannot wait to get into the other 4 flavours! The chocolate covered one was sooo good!!
Thank you for making this lady with allergies so happy….now off to have another one 😋
May 2025; Debated writing this review but so disappointed. I don’t want anyone else to spend £40 on unedible doughnuts, so disappointed was looking forward to having these for our wedding anniversary.
Ordered 6 baked and couldn’t eat any of them so dense dry and thick.

Svar från Borough 22 Doughnuts
Missed jam donuts
I have missed jam donuts so much and these did not disappoint. They were beautifully full of jam, so soft and tasted amazing. Thank you for all your hard work making such delicious donuts for us gluten free folk.

Svar från Borough 22 Doughnuts
Fantastic doughnut
Lovely tasting doughnut (only had one so far and frozen the rest), the texture is amazing!

Svar från Borough 22 Doughnuts
Amazing customer service!
The team were amazing in helping me with my order after I’d made a few errors on the website. They were really responsive and genuinely helpful!!

Svar från Borough 22 Doughnuts
Amazing donuts
Amazing donuts. Good packing. I would definitely order again (next time they're on offer)

Svar från Borough 22 Doughnuts
Can’t wait to eat again!
Had been looking forward to trying these donuts for a few months. I also told my daughter about them (we are both coeliac) and we both were very excited to be going to London to try these! They did not disappoint! They were so delicious! I ordered some for delivery for my cousin’s birthday and she loved them too!
My daughter and I can’t wait to eat them again. Next time, I will make sure to order more as they were eaten too easily and quickly!

Svar från Borough 22 Doughnuts
Great responsiveness.. great donuts
The team were really responsive when I had made a mistake relating to the order. My daughter is enjoying having 'real' donuts again after many years of not being able to.
Underwhelming but glad I tried them finally
I was so excited to try Borough 22 Doughnuts and travelled up to Selfridges mid-day to try and get my hands on some. I spent around £32 on 6 and I honestly was pretty disappointed.
-Quite of a few of them did not seem fresh at all
-Despite buying 6 different flavours, they all tasted pretty much the same. The only one which stood out was the Boston cream- probably because of the chocolate
Overall it was a bit underwhelming and I probably wouldn’t buy again although happy I tried them!
Really disappointed
Really disappointed. I spent £12 on 2 donuts at the Selfridges Foodhall yesterday and they were inedible. I can only compared them to the texture of an old dried out sticky toffee pudding. I threw both away, what a waste of money.

Svar från Borough 22 Doughnuts
These gluten-free doughnuts are a…
These gluten-free doughnuts are a delightful surprise, exceeding all expectations. The texture is light and airy, not at all dense like some gluten-free treats can be. The flavors are well-balanced and satisfying, offering a truly enjoyable experience. They are a testament to the fact that delicious treats can be made without gluten. I highly recommend these doughnuts to anyone, regardless of dietary restrictions.
Awful doughnuts
Awful doughnuts - avoid at all costs! Doughnuts were purchased and eaten a few hours later but they were unbelievably dry and inedible! At almost £20 for three doughnuts that ended up in the bin, I was very disappointed. Reached out to customer service but was ignored!
Yummy donuts great delivery couldn’t…
Yummy donuts great delivery couldn’t ask for more
Excellent gluten free donuts
Excellent gluten free donuts, nicely glazed. Would definitely buy again although it’s a shame 6 is the minimum order as if it were less I’d order all the time!
My doughnuts didn’t arrive
My doughnuts didn’t arrive. It was really difficult to speak to anyone too as their website only allows you to send a message which they take a while to respond to. Not helpful if you’re relying on and expecting an order. Just a very disappointing experience all round.
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