Atención al cliente nula y desamparo absoluto al comprador. La ropa puede estar bien, pero el servicio postventa es nefasto. Su empresa de transporte (GLS) se negó a entregarme el pedido en mi domici... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Una estrella porque no se puede menos. La peor atencion al cliente que he visto en mi vida. Hago un pedido a finales de septiembre, pero decido devolver uno de los productos que he pedido. Me indican... Se mer
Me encanta esta marca para hacer deporte y sobre todo para practicar yoga, es muy cómoda, ajustable y diseño y colores fantásticos Calidad /Precio muy buena Mi preferido top y legging colección... Se mer
Buen servicio y atención al cliente . El pedido llega rápido y muy bien empaquetado . La ropa es preciosa y salvo alguna excepción, me resulta muy cómoda . Practico mucho deporte y me siento muy fa... Se mer
Företagsinformation
Skrivet av företaget
We are an athleisure brand that helps our growing community to find their balance. The best technology to cover your daily workouts with our leggings and tops. Our garments are composed by 90% of sustainable fibers that hardly need water in their process. Maximum elasticity and compresive to highly perform and free movements.
Kontaktuppgifter
Calle Saturno, 1 acceso 1 planta 2, 28224, Pozuelo de Alarcón, Spanien
- hello@bornlivingyoga.com
- bornlivingyoga.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The order arrive so quickly after…
The order arrive so quickly after ordering ! Products were perfectly fitting and are made with great quality materials.
Hello,
Hello,
I am writing to express my disappointment regarding a pair of sports leggings I recently purchased from your brand. Unfortunately, after only the first use, the seams started to come apart, which was very unexpected given that these leggings are supposed to be durable and suitable for sports activities (I have pictures related to this feedback, but I can’t include them in this forma).
I chose to invest in your brand because your products seemed to stand out for their superior quality, which makes this experience all the more frustrating and disappointing.
Could you please let me know if it is possible to replace this item? I believe this must have been a defective product, as it does not reflect the quality I expected when choosing your brand.
Thank you for your attention, and I look forward to your response.
Best regards,
Carla Vinagre
Great products, but no returns outside of España
Great products, great design, great materials. Laughably inadequate returns process. Maybe it works within Spain, but not outside. It's a damn good thing I decided after a few weeks that I wanted to keep my 'returned' sports top after all. I will buy their clothes again, but not from their website.
Gute Qualität und schönes Design
Schnelle Lieferung, schöne Sachen für mich und meinen Mann.
Le prix d'un article diffère suivant…
Le prix d'un article diffère suivant qu'on vit en France ou en Espagne. A Quoi sert l'Europe ? J'ai acheté des articles en Italie, Allemagne et Angleterre et le coût est le même quel que soit le lieu de résidence ! De plus les frais de port sont élevés.
I wouldn't purchase again
I wouldn't purchase again. I have about 6 pairs of their pants. One fabric shows every little flaw, lump, imperfection (purchased 2 years ago in Spain). The two pairs I ordered 2 weeks ago (sent to Italy) are a different fabric, which feels like cheap, unbreathable plastic. It feels awful when I sweat, or in hot weather. I can't tell the difference between these and cheap $15 pants. The new pairs are more forgiving of what they show, but the texture feels awful. My skin cannot breathe, but they're fine, I guess, if you buy them on sale.
Great beautiful products
Great products, friendly customer service! Have been a client since several years now. As a yoga teacher, I really appreciate what Born Living Yoga has been doing.
Good quality product, fast delivery
Qualité médiocre et service client désastreux
J’ai commandé un APAMALA LEGGINGS IN STORMY GREY en soldes, je l’ai porté une fois, trou à l’entre jambe.
J’ai contacté le service client qui ne me propose qu’un remboursement du produit sans rembourser les frais de port, pas d’échange possible car je suis en France.
Je me retrouve donc dans la situation où si je veux avoir le même article, il faut que je paye une seconde fois les frais de port alors que l’article est défectueux de base. Ce n’est pas normal de devoir assumer des frais supplémentaires en cas d’article défectueux.
En plus, il faut sans cesse relancer le service client pour qu’il daigne répondre.
Lamentable pour une marque qui prône la qualité.
Very good and friendly customer service…
Very good and friendly customer service and quality products! Gracias!
Great quality and super fast delivery!
Great quality and super fast delivery!
I bought leggings and t-shirts and was really impressed with the whole experience. The delivery was super fast, and the quality of the products is amazing — very comfortable, stylish, and with a unique design. I’m really happy with my purchase and will definitely order again!
Servicio de atención al cliente nefasto
POR FAVOR NO COMPREN EN ESTA EMPRESA. Les cuento mi experiencia: realice una compra de varias prendas desde la pagina web, concretamente el martes 24 de junio, esta compra era para un regalo de cumpleaños de cara al fin de semana, ha pasado una semana y aun no he recibido el producto, ni me han devuelto el dinero ni me han repuesto las prendas. En su pagina web tienen un compromiso de entrega de 24/48 horas que no han cumplido, me he puesto en contacto varias veces con el departamento de atención al cliente, tanto telefónicamente como por correo, me dicen que me darán una solución, pero como he comentado ha pasado una semana y sigo sin tenerla. Empresa totalmente desaconsejable.
The clothes are good quality but if…
The clothes are good quality but if you're ordering from the UK, I would avoid it at all costs!
Their website states:
"Occasionally, shipments to countries outside the EU may incur additional fees and taxes. Born Living Yoga assumes all of these costs."
Apparently, Born Living Yoga does not assume these costs and I was hit with an import fee from DHL. What makes matters worse is that this company charges £12 for both delivery and returns - so now I'm stuck with a top that doesn't fit right because it doesn't make sense to return it. When I complained via chat all I received was "Sorry for the inconvenience." !!
Avoid!
Worst customer service I’ve experienced…
Worst customer service I’ve experienced in a long time
The return process was a complete mess – multiple promised pickups that never happened, zero reliability, and incredibly unhelpful communication. I was blamed for their logistical failures and faced unrealistic demands months later.
Honestly, I expected better from a brand in this price range. Totally unprofessional – won’t be ordering again.
Tras realizar mi 1er pedido (sin crear…
Tras realizar mi 1er pedido (sin crear una cuenta) y pagarlo a traves de Paypal no recibi el email de confirmación. Les llamé, me atendieron enseguida, me pidieron el comprobante de pago, vieron que por error yo habia puesto mal mi email. Lo corrigiron al instante y mandaron pedido de immediato. todo muy rápido y con extrema amabilidad y eficiencia. Pedido ya en casa en 24h
The ordering process and delivery are…
The ordering process and delivery are very efficient. I like the material of the clothes but the size doesn't match, the cuts are weird. However, I usually buy Lulu Lemon, Nike, Odlo, it's always consistent but not this one. I'm a little frustrated by that, I was looking forward to making it my new favorite brand
Produits de qualité, fiabilité des retours
Produits de qualité. Service après-vente irréprochable : si vous renvoyez les produits et souhaitez être remboursé, le remboursement est immédiat, avant même d'avoir envoyé les produits ! Ce qui est rare de nos jours !!!
High quality products with great look
High quality products with great look, very easy to order and arrived very fast in perfect condition! Nothing to improve !
Super cosy outfit
My order arrived super fast and it was perfect - a nice and cosy outfit.
Detta är Trustpilot
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