Bookingcar Europe Omdömen 

Ich habe über booking einen Mietwagen für Italien gebucht (Sixt). Die Entscheidung für das Buchen via booking fiel auch aufgrund eines Rabattes in Höhe von gut 60 Euro ("Genius- Rabatt). Ich bezahle - aber erhalte von Sixt eine völlig andere Endabrechnung. Natürlich deutlich höher mit diversen Steuern und Gebühren und phantasievollen Summen zur angeblichen Tankbefüllung und ohne Rabatt. 2 Verträge, eine Leistung, 2 x bezahlen? Aufgrund meiner Beschwerde sagte booking zusammengefasst: alles sei in Ordnung: die überhöhten Tankgebühren, die Nichtberücksichtigung des Rabattes, die vollkommen andere Rechnung von Sixt als die, die ich von booking erhalten und bezahlt habe. Verlangt wurde jedoch ein Foto von der Tankanzeige. Nirgendwo in einem der Verträge und Versicherungen, die ich wegen eines Mietwagens abgeschlossen habe steht, dass ich ein Foto von der Tankanzeige machen muss. Trotzdem: Ich hatte am Tag der Abgabe vollgetankt, die Rechnung liegt booking vor, aber es reicht booking an Beweisen nicht, ich hätte ja auch für 60 Euro Stofftiere o.ä. kaufen können. Hier wird Ping Pong mit dem Kunden gespielt, der alles beweisen muss, weil sich zwei Firmen die Taschen füllen und darauf spekulieren, dass der Kunde schon irgenwann aufgeben wird. By the way: keiner der beiden hat auch nur einen Nachweis für eine Behauptung erbracht.

Der "Genius-Rabatt" von booking ist, um die Sache rund zu machen, ein Schein-Rabatt, den es gar nicht gibt. Rechnen Sie damit, dass Sie zwei Rechnungen bekommen. Rechnen Sie damit, dass vom Autovermieter alles in Landessprache geschrieben ist, dass einer behauptet, nichts für die Taten des anderen zu können, zu wissen, geschweige ändern zu können. Rechnen Sie damit alles nachweisen zu müssen, ohne einen einzigen Nachweis von Ihren Vertragspartnern zu erhalten. Fazit: Nie wieder über Drittanbieter einen Mietwagen buchen, nie wieder Sixt & Booking als Pärchen.

Awful. Booked a car in Warsaw. Specifically asked for manual shift. It was written manual shift in the contract. I have newer driven an automatic in my life and I was not about to learn how in a large and crowded city I do not know. When I came at the agency in Warsaw they said that all their cars are automatic, take it or leave it. If I was told that before, I could have chosen another company. Is it to much to ask to respect the contract? When I complained the answer was that I was, in fact, offered an upgrade since an automatic is more advanced then manual gear. Sarcastic?

The worst rental company ever. Not providing cars and not returning the money.

It's hard to find a company that cares less about its customers.

I went to the car rental (rent through booking) and they did not even let me try my Revolut saying “it’s a virtual card” even though it was physical. I contacted booking and they said they were not accepting “online banks” but did not write whatsoever in the contract. So basically I got scammed by booking. Use another provider as I did after getting scammed.

Very shady way of doing business.

Booked a car for our stay in Naxos, Greece. The instructions for the pick-up were very vague. When we arrived to pick up the car at the port, we couldn't find anyone. After searching online and making endless phone calls we finally found a contactperson who said it was a misunderstanding and he was waiting at the airport. He come to the port immediately to give us the car and the car was quite good, that's why we give 2 starts. But it felt as if we were being scammed and only because we were very persistent (and my girlfriend speaks Greek) that we could get the car in the end. Be very careful with this company.

Todo bien. Gracias!

we got ripped off and the dealer never refunded us. customer service for 10days and more ignoring our emails.. very unprofessional

I have been using your services for a long time and I am satisfied. Best price and hassle-free rental.

Rýchla a bezproblémová rezervácia. Jednoduché rezervovanie.

Terrible service far away from the Milan (Malpensa) airport. Poor communication — we had to wait two hours for the driver at the airport. No one mentioned that a minibus would take us to and from the rental site. When renting, they required the car to be returned clean, washed, and vacuumed, otherwise they would deduct the cleaning fee from the deposit. Unprofessional attitude and careless, rude staff!

Could not connect by phone, internet, text or email!

Very easy to book the car online.Hopefully the deal we want.
Will only be able to answer honestly when car is picked up.

The best price and a smoothy and friendly user booking procedure

La página es una copia de Booking, pensaba que estaba contratando con ellos enlugar de una pagina que se intenta parecer. Y no es lo malo eso sino que te esconden que estás contratando Km ilimitados, que el teléfono de atención al publico que publicitan, no lo coge nadie, sale una locución in inglés y se cuelga y cuando cancelas el alquiler, en lugar de cobrar sólo los 60 € de penalización que ellos mismos te mandan que tendrías, te lo cobran entero y no te lo devuelven.

We huurden een auto voor een week. Deze had een probleem aan de remmen waardoor we deze na 3 uur gebruik moesten laten takelen. Was verzekerd maar we hebben nog geen cent terug gekregen ! Dit zijn echt oplichters !

Ho noleggiato un auto da questo sito con Surprice Car da aeroporto di Bari, all'arrivo scopro che il noleggio è gestito da AutoOne che si trova a diversi km fuori dall'aeroporto, in mezzo al nulla. Dopo un ora di attesa della navetta stanchi di aspettare prendiamo un taxi. Arrivati al ritiro dell'auto nonostante io avessi prenotato on line con copertura assicurativa completa, ci dicono che non è sufficiente e che dobbiamo aggiungere ancora soldi. Dopo varie contestazioni paghiamo perché leggendo poi le recensioni scopriamo che è meglio scegliere copertura completa perché altri che non hanno integrato l'assicurazione, si sono trovati la sorpresa di addebiti sulla carta di credito fornita a cauzione, per danni inventati o preesistenti. Esperienza disastrosa. Tra l'altro l'assistenza clienti di booking car non assiste al telefono ma solo via mail e in lingua inglese. Mai più. Noleggero' solo con compagnia diretta.

Booking not done and needed to pay €300 extra on pickup for insurance

Fast and easy

Reserved car , unable to pick it up , because Zero support .