حاولت اعدل حجزي الذهاب بتقديمه للصباح بالرد ع يالتذكر المفتوحة من قبلكم والتي كانت لتعديل حجز العودة نظرا لاغاء الرحلة بدون تجاوب من التذكرة ولازالت مفتوح، حاولت التواصل بالهاتف وتم الصعيد ولم تستطع... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
So easy to find out what’s good and fit to your budget with variable choices. Affordable prices Amazing destinations
Företaget har svarat
Unfortunately the hotel you reserved send me email requesting extra money charge while I fully paid all expenses to Saudi Holidays For your information and further action to solve the problem b... Se mer
Företaget har svarat
تجربة مميزة بكل معنى الكلمة. منذ اللحظة الأولى كان التعامل احترافيًا وواضحًا، مع حرص حقيقي على تقديم خدمة راقية تُشعرك بالثقة والاهتمام. سرعة الاستجابة، دقة التنفيذ، والالتزام بالتفاصيل تعكس مستوى عال... Se mer
Företaget har svarat
3,1
Medel
96 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
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Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Easy choice, amazing places
So easy to find out what’s good and fit to your budget with variable choices.
Affordable prices
Amazing destinations
29 augusti 2026
Svar från Saudia Holidays
Bonjour Saleh,
Merci d'avoir pris le temps de publier votre avis sur nos offres de voyage!
Nous sommes ravis que votre première expérience a répondu à vos attentes. Nous restons à votre écoute pour toute demande, afin de préparer au mieux votre séjour.
Je vous souhaite une très belle journée.
Bien à vous,
Nabyl
Unfortunately the hotel you reserved…
Unfortunately the hotel you reserved send me email requesting extra money charge while I fully paid all expenses to Saudi Holidays
For your information and further action to solve the problem before arrive to the Hotle
Thank you.
29 augusti 2026
Svar från Saudia Holidays
Hello Ahmad,
We have taken note of your comment and thank you for taking the time to share your concerns with us.
Please be assured that your feedback has been forwarded to the relevant department. We also confirm that a response regarding your request has been provided via your customer account.
We invite you to check your customer area for further details.
Kind regards,
Audrey
The best travel promotions
I like the promotion prices, usually this bundle is perfect and Saudi airlines is my favorite, however the website is very slow, when I choose one hotel then go back to the map it returns me to the beginning not the same area I was checking, cancelation or modification policy not mentioned and not clear I didn't get it when I make the booking or after I received the receipt, payment method can't remove for security purpose I tried so many times with no success, can't add passport details which is affecting flight boarding process through online, no multi-city choices.
29 augusti 2026
Svar från Saudia Holidays
Bonjour Ahmed,
Thank you so much for your kind words about our promotional prices, bundled offers, and your preference for Saudia as your airline of choice. We truly appreciate your loyalty.
At the same time, we sincerely apologize for the frustrations you experienced across our platform. Your feedback regarding the website performance, map navigation resetting, and the lack of clarity around cancellation policies is invaluable. We also acknowledge your important points concerning payment method security, passport details management for online boarding, and the current absence of multi-city search options.
Please be assured that we are actively sharing these technical pain points with our digital and product development teams to improve your user experience moving forward. If you need any immediate assistance with your current booking or passport details, please feel free to reach out to us directly.
Thank you again for helping us improve.
Best regards.
Nabyl
Svar från Saudia Holidays
Hello Abdulnaser,
Thank you for taking the time to share your feedback on our travel offers!
We are delighted that your first experience met your expectations. We remain available to answer any questions you may have to ensure your trip is as smooth as possible.
Have a wonderful day.
Sincerely,
Nabyl
Svar från Saudia Holidays
مرحبًا،
لقد اطلعنا على تعليقك ونشكرك على تخصيص الوقت لمشاركة ملاحظاتك.
كن على يقين من أن هذه الملاحظات قد تم إحالتها على الفور إلى القسم المعني.
ولكي نوضح لك الموقف بالتفصيل ونتبادل الآراء شفهيًا بشأن ملفك، سنقوم بالاتصال بك مباشرةً عبر الهاتف.
شكرًا لك مرة أخرى على ثقتك، ونأمل أن نتواصل معك قريبًا.
مع أطيب التحيات،
ماكس
Svar från Saudia Holidays
مرحباً
شكراً جزيلاً لتواصلكم معنا ومشاركتنا ملاحظاتكم.
نود إعلامكم أن عملية الحجز والخيارات المتوفرة لدينا مصممة لتكون مرنة وسهلة، وتعتمد الأسعار على التوفر الفعلي في الوقت الحالي.
نحن نعمل دائماً على تحسين خدماتنا لتوفير أفضل تجربة لكم، ويسعدنا دائماً خدمتكم.
مع خالص التحيات،
خدمة الزبناء
حاولت اعدل حجزي الذهاب بتقديمه للصباح…
حاولت اعدل حجزي الذهاب بتقديمه للصباح بالرد ع يالتذكر المفتوحة من قبلكم والتي كانت لتعديل حجز العودة نظرا لاغاء الرحلة بدون تجاوب من التذكرة ولازالت مفتوح، حاولت التواصل بالهاتف وتم الصعيد ولم تستطع الموظفة فتح تذكرة جديدة من جهتها ولا انا استطعت فتح تذكر من الموقع لوجود مشكلة بالموقع
18 augusti 2026
Svar från Saudia Holidays
Hello Fahad,
Thank you for taking the time to share your feedback on our travel offers!
We are delighted that your first experience met your expectations. We remain available to answer any questions you may have to ensure your trip is as smooth as possible.
Have a wonderful day.
Sincerely,
Nabyl
الشراكة بينها وبين الخطوط السعودية…
الشراكة بينها وبين الخطوط السعودية يجعلها متميزة في السعر بالاضافة الى الثقة في العلامة التجارية عند عمل حجوزات الفنادق
21 augusti 2026
Svar från Saudia Holidays
مرحباً،
شكراً جزيلاً لتعليقكم الإيجابي وثقتكم الكبيرة بنا.
نحن فخورون بشراكتنا مع الخطوط السعودية، والتي تتيح لنا تقديم أسعار تنافسية ومميزة، إلى جانب تعزيز الثقة والاطمئنان في علامتنا التجارية عند حجز فنادقكم وعطلاتكم.
نسعى دائماً لتقديم أفضل تجربة لضمان راحتكم، ونتطلع لخدمتكم مرة أخرى قريباً.
مع خالص التحيات،
خدمة الزبناء
Competitive price
Competitive price. Excellent and knowledgeable customer service representative "Ms. Mounira". 24/7 Whatsapp support number is available as well. Overall assuring and trusted service and will update the review at the end of the trip.
18 augusti 2026
Svar från Saudia Holidays
Hello Abdulaziz,
Thank you for taking the time to share your feedback on our travel offers!
We are delighted that your first experience met your expectations. We remain available to answer any questions you may have to ensure your trip is as smooth as possible.
Have a wonderful day.
Sincerely,
Nabyl
Competitive price
Competitive price. Excellent and knowledgeable customer service representative "Ms. Mounira". Not to mention the 24/7 Whatsapp number for support. Overall assuring and trusted service and will update the review at the end of the trip.
18 augusti 2026
Omdöme utan inbjudan
Svar från Saudia Holidays
Hallo AA,
es freut uns, dass Ihr Telefongespräch mit Ms Amerah Ihre Erwartungen voll erfüllt hat.
Bei Fragen stehen wir Ihnen jederzeit gerne zur Verfügung.
Wir wünschen Ihnen einen schönen Tag.
Mit freundlichen Grüßen
Nabyl
We purchased a 3-nights plane+hotel…
We purchased a 3-nights plane+hotel package. On our day of travel (about 4 or 5 hours prior the depature), we received a message stating that our first leg flight was canceled. The airline suggested alternative flights, all on the next day, which is not feasible in our case. By this, our whole package has been effectively cancelled!
We tried to contact the airline and the travel agent without any success: either we talk to someone who direct us to another contact or nobody answers or a chatbot that closes the communication without any action or record of our dialog.
16 augusti 2026
Omdöme utan inbjudan
Svar från Saudia Holidays
Dear Mr. Rikli,
We are truly sorry for the situation you have experienced and understand how frustrating this must have been, especially so close to your departure.
Your satisfaction is our priority, and we take your feedback very seriously. We will get in touch with you directly to better understand what happened and review the situation with you.
Kind regards,
Arezki
الخدمة جداً غير مناسبه بسبب عدم إمكانية… الخدمة جداً غير مناسبه بسبب عدم إمكانية تعديل الحجز و هذا الشي غير منطقي
الخدمة جداً غير مناسبه بسبب عدم إمكانية تعديل الحجز و هذا الشي غير منطقي
17 augusti 2026
Svar från Saudia Holidays
Hello Saud,
It is with the utmost attention that we have taken note of your comment, and we thank you for taking the time to share your feedback.
We are truly sorry for this situation.
In order to review your request and provide you with a personalized response, we have sent you a message via your customer portal.
Looking forward to your reply, I remain at your disposal for any further information and wish you a wonderful day.
Best regards,
Tarah
I have problem with my details and I…
Where is my booking, I booked flight with hotel. I can not see the hotel
15 augusti 2026
Svar från Saudia Holidays
Hello Abdulrahman,
We have duly noted your comment. Please be assured that it has been immediately forwarded to the relevant department.
In order to discuss your request directly, we will be contacting you by phone.
Thank you again for your trust, and see you soon.
Best regards,
Tarah
Worst experience ever
Worst experience ever. Do not recommend.This service is extremely poor and nowhere near the high standards of Saudia Airlines. I still have not received my hotel confirmation, nor have I been able to contact the driver booked for my airport pickup.The customer service is highly unprofessional. They reached out to me from a French phone number, which looked like a scam call. Furthermore, I cannot even complete my booking details because there is zero integration between Saudia Airlines and Saudia Holidays.This entire experience has been a total disaster, and I will never use this service again. Your competitors are miles ahead of you. At this point, I am certain my upcoming trip will be completely unorganized because it was handled by your team.
7 augusti 2026
Svar från Saudia Holidays
Hello Amro,
We have duly noted your comment and thank you for taking the time to share your feedback.
Please be assured that it has been immediately forwarded to the relevant department.
In order to explain the situation to you in detail and discuss your case directly, we will be contacting you by phone.
Thank you again for your trust, and see you soon.
Best regards,
Tarah
Svar från Saudia Holidays
Dear Ibrahim,
Thank you for reaching out. Unfortunately, as mentioned during booking, reservations under this offer cannot be modified or canceled.
A member of our team will call you shortly regarding your request.
Regards
Léa
Be aware, you will be assigned random flight seats
My flight was on AGEAN air, and for the life of me i tried everything to prerselect the seat but with no succes.
5 augusti 2026
Svar från Saudia Holidays
Hello Zeyad,
Thank you for sharing your feedback. We are sorry to hear that you experienced issues pre-selecting your seats with Aegean Airlines.
While seat assignment policies depend directly on the airline's system, we understand how frustrating this can be. Please feel free to reach out to our support team with your booking reference so we can check your file and assist you directly.
Best regards,
Nabyl
Every thing is good
3 augusti 2026
Svar från Saudia Holidays
Hello Fahd,
Thank you for taking the time to share your feedback on our travel offers!
We are delighted that your first experience met your expectations. We remain available to answer any questions you may have to ensure your trip is as smooth as possible.
Have a wonderful day.
Sincerely,
Nabyl
I waited for 1 hr in the airport…
I waited for 1 hr in the airport because of miscommunication regarding car + boat reservations
22 juli 2026
Svar från Saudia Holidays
Dear Abdulaziz,
We are truly sorry for the delay and frustration you experienced at the airport. Clear communication regarding transfers is essential, and we are looking into what happened with our transport team to ensure our car and boat connection process is improved. Our customer service will contact you shortly.
Thank you for your feedback, and we hope to provide you with a much smoother trip in the future.
Best regards,
Léa
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.