I have all of my company's servers managed by Bobcares.com, and their services are truly excellent. They respond very quickly and always solve any issues efficiently. I trust them completely. They... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
A perfect experience! I We have been partnering with Bobcares for almost 9 years, and they are truly an outstanding team. They handle the support for our Linux web servers with exceptional speed and... Se mer
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We found ourselves in a tricky situation where AWS snapshots were not working as expected. When an instance got corrupted at a bios level we thought we'd lost everything. However the team at Bobcares... Se mer
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Bobcares helped me add trusted IP addresses to my server whitelist. This is because we have the server locked down so that no one can access it from anywhere but a few key locations. Bobcares is also... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Bobcares provides server management and outsourced support over help desk, phone and live chat for web hosting companies and other online service providers.
Kontaktuppgifter
202 E Earll Dr #410, 85012, Phoenix, AZ, USA
- +1 (800) 383-5193
- sales@bobcares.com
- bobcares.com
4,8
Utmärkt
546 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
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Going above and beyond to solve problems.
The extend to which they go to solve problems is commendable. There have never been a situation is 3 years where they have not been able to solve a problem. Thank you Rino.
13 oktober 2023
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Svar från Bobcares
Hi Ibrahim,
I greatly appreciate your fantastic feedback and the 5-star rating you have given for our service. At Bobcares, our infrastructure team is comprised of highly skilled engineers dedicated to delivering top-notch service. Reviewing the ticket, it's evident how Mr.Rino approached and resolved the issue, step by step. I will definitely share your feedback with him. Thank you once more, and we wish you continued success in your business endeavors.
Regards,
Sruthi S
Quality Manager
Bobcares
Bobcares.com Linux Support is fantastic
Bobcares.com response time is enterprise grade. They fixed a troublesome SSL certificate install with ease. Highly recommended. Will definitely use Bobcares.com forever, 10 / 10.
3 oktober 2023
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Svar från Bobcares
Hi Marshall,
Thank you so much for taking the time to share your feedback and 5-star rating. Bobcares is committed to providing top-notch service, and we look forward to being your trusted partner for all your future needs.
Regards,
Sruthi S
Quality Manager
Bobcares
I have been workHighly skilled engineers, professional with service delivery, respectful and timelying with different…
I have been working with different engineers over the years, never have I seen anyone as good as George KC! The dude sure knows his onions. I Had issue with Dockers and Nginx, server crashed, George KC rebuilt the entire stuff in minutes despite no documentation whatsoever, fixed all pending issues and got it up and running all in less than 1hr. From utter Chaos to totally Healthy Server. I am grateful, George KC. Thank you. I don't know if this mean something to you, but it surely does mean a lot to me. Thank you, George KC.
29 september 2023
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Svar från Bobcares
Hi Mayokun,
I am George KC, the infrastructure team member @ Bobcares. Thank you very much for giving such an awesome feedback and the 5-star rating. I'm delighted to hear that I could assist you in resolving the issues with Docker and Nginx, as well as rebuilding the server. Your feedback is a great motivation for me to continue delivering top-notch service. Our team will be available round the clock should you need any further assistance.
Regards,
George KC
Infrastructure Team
Bobcares
Buen trabajo
Al principio era un poco escéptico, pero ha realizado un trabajo excelente, si es verdad que no fueron 30 minutos, pero también me advirtieron que había cola y lo resolvieron en mucho menos, emplearon 2:30, creo que se pudo resolver en menor tiempo al precio que se paga la hora, pero fue resolutivo y mereció la pena.
23 september 2023
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Svar från Bobcares
Hi Vicente,
Thank you so much for taking the time to leave us a 5-star review. We truly appreciate your feedback, and we are happy to hear that you were pleased with the outcome of our service. Our team of experienced engineers are always available 24x7 to monitor and manage your servers. I wish you all the best for you and for your business.
Regards,
Sruthi S
Quality Manager
Bobcares
I got stuck on an issue that required a…
I got stuck on an issue that required a cron job on the server today, so I turned to Bobcares and it was resolved quickly. They even took it a step further, wanting to log into the website to check and see if the affected plugin was now performing as it should. It's this kind of support that makes me happy we chose Bobcare for our server management services 4 years ago.
22 september 2023
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Svar från Bobcares
Hi Ajay,
Thank you very much for the wonderful feedback. I have gone through the cronjob task and our engineers provided you with the right solution without much delay. These comments really mean a lot to the team who worked behind the task. The service we provide will be worth it when our customers are delighted. Thank you for being our long-term customer and all the best wishes to you and your business.
Regards,
Sruthi S
Quality Manager
Bobcares
Great Experience with Customer Support
I wanted to take a moment to share my appreciation for the outstanding support I received from your team/you recently. My experience with your customer support has been truly exceptional.
13 september 2023
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Svar från Bobcares
Hi Don,
Thank you so much for taking the time to share your glowing feedback with us. Our mission is to help businesses keep their servers, websites, and applications, secure, stable, and performing at the top level. Every service we provide is in pursuit of that mission. We are so happy to hear you have been satisfied with our Infrastructure Management team @Bobcares.
Thank you for your review and for your continued business.
Regards,
Sruthi S
Quality Manager
Bobcares
Over the past 4 years we have received…
Over the past 4 years we have received superb support for various server related issues. Bobcares continues to deliver consistent high quality server management services that keep our server healthy and our clients happy.
14 juli 2023
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Svar från Bobcares
Hi Vicky,
Thank you so much for the 5-star feedback! We are glad to hear that we have met your expectations over the past few years. Our team @ Bobcares will always ensure that your service is safe and healthy through our server management services. If you ever need any assistance or have any server-related issues, please don't hesitate to reach out to us. We greatly value your trust in us and look forward to serving you for many more years to come. Thank you once again for choosing Bobcares!
Regards,
Sruthi S
Quality Manager
Bobcares
Devil is in the detail.
I wanted a HA Wordpress site, which bobcares has done before (bobcares_com/blog/wordpress-high-availability-hosting/). My plan was more complex. Kubesphere 1.26 cluster on Ubuntu 22.04 on bare-metal, with Longhorn, Percona XtraDB & Velero. Backup Kubesphere 1.26 cluster with Longhorn, Rook-Ceph with S3 Hashicorp Vault. I went for the Limitless Server Support (https://bobcares_com/server-administration-service/) for $1068AUD. bobcares gave me an extra 8 hours on top of the 36 hours. I installed the Ubuntu, Longhorn, LAN, Rook-Ceph and Kubesphere. I discovered bobcares did not check/install a firewall, antivirus or anti-malware, so installed my own ufw, clamav, maldetect, wazuh server and cron jobs. What I thought was inclusive was actually 1 hour per server per month for 'auditing' which at 3 hours per month is only 3 servers. 'Limitless' is up to 20 servers and 3 websites before additional charges. Part of the hours are used for technicians to study, which is reasonable for implementing HashiCorp Vault with Rook-Ceph-S3 as that is an uncommon skill. Being asked if a port is blocked by a firewall is unexpected as this can be checked (www_yougetsignal_com/tools/open-ports) and a temporary listener (nc -l portNumber). When a master node went down and it took 4 days to 'fix' without actually fixing it I was upset. Rook-Ceph went down, the backup cluster went down. I had already wasted two weeks including $1000+AUD in server hire, I wanted to get out. I was given a refund based on the % of hours remaining from the 36 hours I paid for. I was also offered a further free 5 hours, which I will never use. I am not sure if bobcares would be worthwhile for less that three stable servers, but I am glad I can move on. I have wiped the servers as there was nothing of value worth salvaging.
update 16/7/23: Thanks Sruthi for your reply. I had no problems signing up even after the explanation of 'Limitless' servers as I had less than 20 servers, I think it important that advertised products should be clearly stated, as you have said you will improve. At $500+AUD server hire per week and no visible progress apart from my own I lost patience. Auditing (e.g. Wazuh) and hardening (e.g. ufw, clamav, maldetect and cron updates) seem different to me and I was wrong to think that 'monitoring' included hardening. I was correctly refunded, its just the progress per hour and hours worked each day was unexpectedly low. bobcares does have a good average rating and clearly some customers have had great experiences, I wish fewer exceptions like mine in the future.
14 juli 2023
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Svar från Bobcares
Hi Damien,
I am sorry to hear that your experience with us was not satisfactory, and I sincerely apologize for any inconvenience caused. I know we have talked within a ticket as well and I will respond here as well.
We take your feedback seriously and are committed to addressing the issues you encountered. Some clarity is needed and I will explain below.
During the signup process, you questioned the 20 server points you raise above and you were happy with our response, as we provided you with an answer that you were happy with.
We explained (prior to your sign-up) the following - Saturday 24th June at 13:00 and I quote:
“Our Limitless Server Support Plan includes 'unlimited servers for 24/7 on-demand support.' Additionally, you can add up to '20 servers for 24/7 monitoring' within the same plan..….”
And to which, you responded - Saturday 24th June at 13:24:
“Hi, Thanks for the detailed response.
Regards,
Damien
And then continued to sign up. This point seemed clear from our end. I hope we provided you with enough clarity as your response seems to suggest so. Reeshma provided you with details, as well as myself on the auditing and how to get certain features of your plan. We accept this could be clearer and have taken internal steps to make it easy for clients to see how to access these pieces of information. We also alerted you that the portal team had been notified of this, we take minor and major improvements from customers straight to our internal development teams to action and put live.
After some clarity, and the specialized software you mention above, Reeshma (one of our senior team members) alerted you that George KC would be the best fit for all your tasks going forward and was allocated to your tickets. As you acknowledge, there is some software in your stack that is not widely used and we try to support all stacks. When George KC was allocated to your account specifically there was some progress and you wanted George to only work on the issues going forward.
“Monday 3rd July at 17:24
Thanks Reeshma, I would like George to finish of the job this week, even if it burns all my hours.
Regards,
Damien”
With all that said, we realize in several of the tickets we were not as timely as we would like to be and are reputable for and we did not hit the service quality levels that we would want. There were some communication gaps, even if the software was not widely used. We have created internal corrective actions for this and we take this extremely seriously.
We refunded you the monetary amount of unused hours that were in your account at the time of the complaint ticket. We knew we had not performed the level of service we would want anyone to experience and we take this very seriously.
We also provided you with another 5 hours, to use us at any point in the future, hopefully with George KC and our other talented engineers, to show you that we can provide a stellar service that we are known for.
Again, we are sorry that your experience was not to the level that clients expect and receive from Bobcares on a daily basis, we hope in the future with your complimentary hours we can make up for this.
Regards,
Sruthi S
Quality Manager
Bobcares
this site and the team team are great.I…
this site and the team team are great.I am very satisfied with the instant technical team response and technical solutions.
28 juni 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Yeşim,
Thank you for taking the time to provide us with your feedback. We are happy to know that you were pleased with the instant response from our technical team and the effective solutions they provided. We truly value your business and the trust you have placed in us. We look forward to serving you in the future.
Regards,
Sruthi S
Quality Manager
Bobcares
Bobcares is a game-changer
Bobcares is a game-changer. Post-transition from shared servers to Vultr, we were in a pickle without a Linux system administrator. Thankfully, Bobcares was the answer to our prayers. Our server management feels secure, and we're delivering high-quality website hosting and services for our clients. Can't imagine business without them. Looking forward to a long-term prosperous journey.
23 juni 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Sam,
That was an awesome feedback! Thank you for giving us a 5-star rating.
We understand that having a reliable and capable team like Bobcares by your side can be invaluable, and we are glad the team has met your expectations. We also appreciate your confidence in our services, as it reinforces the importance of building strong, long-term partnerships.
If you require any further assistance, please don't hesitate to reach out. We're here to support you every step of the way.
Regards,
Sruthi S
Quality Manager
Bobcares
It leaves me no pleasure whatsoever to…
**An update to this review**
I want to follow up with an update on the situation outlined below.
I moved to a dedicated host that provided an actively managed server. I made the switch and it took approx 2 hours.
The issue that Bobcares were unable to fix was sorted out immediately... literally. This makes me question what they were doing during the countless hours that I spent going back and forth with them.
I received a full refund from Bobcares but this didn't make up for the sheer amount of my time that they wasted.
**An update to this review**
It leaves me no pleasure whatsoever to leave this review, however, I'd like people to be aware of my experience before using Bobcares.
I've used Bobcares for 7 or so months at this point, and I really really wanted the service to live up to my expectations, but it hasn't. It has fallen way below the mark.
When I signed up with Bobcares, I thought I was taking the stress out of the server management side of my business, and that if I had any urgent requirements that they would be seen to... urgently.
1. Let's talk about the urgent support, first.
March 17th is the busiest day of the year for our website. On that morning, we encountered some issues due to traffic volume.
I paid extra for urgent support and, after having to keep messaging the team on live chat, eventually got a reply.
The problem was, there was nothing urgent about the response. I had to keep chasing them for a reply and, annoyingly, the problem wasn't correctly diagnosed - some simple questions asked when I raised the ticket would have resulted in us finding a solution in half the time.
I spent considerable time chasing and waiting for a reply. I let it slide in the hope that this was one negative experience. It wasn't.
2. Now, on to the general requests.
What has pushed me over the edge recently was a situation where we scheduled a task for off peak time.
The task began 30 minutes after the instructed time, which is fine, but when I logged on 1.5 hours later the server was offline.
The team said they 'assumed' that off-peak meant they could have the server offline for a 4 hour task. If this was agreed in advance, that would be fine, but it wasn't.
They didn't communicate that this was happening - I only noticed it as I had monitoring set up, so I saw the email when I woke up. The server only came back online when I raised multiple tickets. This is my buisness. This isn't acceptable.
They applied 'hours' to my account though. This doesn't account for my lost revenue, however.
Another issue that crops up time and time again is, when there is an issue and you raise a non-urgent ticket request, you get a reply explaining what the problem is - great. The work gets scheduled and it gets completed.
However, then the issue arises again and another solution is provided - it's like a constant patch solution is applied rather than getting to the route cause of the problem.
I really want Bobcares to be a great solution that I know I can rely on but, in my experience, that just hasn't been the case.
3. A total lack of confidence
The final straw for me was an incident that happened on June 23rd. On June 22nd, it was agreed that, in order to test out several changes to the server, including a reverse proxy setup, work would be done on a new 'test' server.
A snapshot was taken, we stopped all work on our website for a day (it's a busy news website) and the bobcares team went to work and everything was fine. It was then agreed that the new server, containing the reverse proxy and a new caching service, would be pushed live at an off-peak time.
Great.
Although I asked the technician on the ticket to ensure that the person who would be carrying out the work was fully aware of what needed to be done, that wasn't the case - the person working on the ticket made only one of the changes.
And they made it to the live site.
So, we lost an entire days worth of work (we paused making any changes as a snapshot had been taken) for aboslutely nothing and we now require a further 2 hours of server downtime to complete the task.
I asked to speak to the team lead who first claimed "I had ensured that George that personally communicated to Ameer (the person who handled the task) on what has to be done'.
If that was the case then why wasn't the work done correctly, I asked. The response: 'ya, I over rid it because of the instructions you gave yestrday regarding downtime duration.. am sorry for that'.... and this was despite the fact that this team lead argued with me that everything was done as it should have been.
4. In conclusion
I really want bobcares to be a great solution, but it really isn't. A frequent breakdown in commiunication is the biggest issue.
As I said previously, I take no pleasure in writing this review - but I've reached breaking point at this stage.
23 juni 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Keith,
I will go through the points one by one, in order to address your review:
i) I’ve reviewed this and we would say this is quite timely in nature, in our priority chat software, you had 50+ responses/replies with our tech team member over chat back and forth fluently. Within an hour, we provided you with the errors that you needed to show to a developer. You ended the chat with the following: “I will wait to hear back from the developer. Thanks for your help”. The issue was resolved at that point and left with yourself.
ii) Regarding this task, we admit that we did not provide the correct disclaimer to alert you about a scenario where during the maintenance, some downtime could have happened. The corrective action on our end has been taken and we could have provided a better disclaimer. On the back of this we gave you 5 priority hours to use for our service in future. We should have understood more clearly your off-peak hours at this time. We are sorry for this.
iii) We admit that while we were able to provide you with a solution you accepted and asked us to schedule, the two team members could have communicated better, the architect of the solution and the team member performing the task in the morning off-peak hours. The redis cache element had a gap in communication, whether the client (yourself) needed to confirm or not. This is not the Bobcares standard.
I see that even after this one star review, you have come and used our service where you thanked us for our help. While you have had many good experiences using our brand since late 2022, with audit tasks, alert handling and more, we know that these specific issues listed above were not to the Bobcares level both you and we expect. We’re providing you with a refund for your service plan and are providing you with hours and service in the future.
Regards,
Sruthi S
Quality Manager
Bobcares
Good support.
9 juni 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Sermsak,
Thank you for your 5-star rating. We are always available 24x7 should you need any help in the future.
Regards,
Sruthi S
Quality Manager
Bobcares
After a fantastic experience, it fell apart quickly
After an initial fantastic experience, it all fell apart. I even wrote a review outlining that experience.
Since that initial review, Bob Cares has:
1) Incorrectly handled server management tasks resulting in downtime and lost customers
2) Missed numerous support tickets resulting in unhappy customers
3) Offered a refund, but after giving them an additional chance to right things, refused to refund un-used administration hours
4) Were unable to escalate tickets internally to different support levels
5) Always blamed the end customer for issues they were having. Rarely found the right resolution and just escalated all tickets to me.
6) Tried to upsell me additional services upon cancelation
7) Billed me after cancellation, and still cannot cancel the account in full. I had to cancel my card.
In short, stay away; you might get lucky and get a competent service once, but it will be terrible over time.
5 maj 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Anthony,
As per your review, and several emails between us about these specific issues, I’ll address specifics and other points below.
1. If you are referencing the server migration at the end of December 2022, we would like to bring to the attention of the readers here that while there were some glitches during the migration, Sherin (our server admin lead) and I met with you in January 2023 to discuss these issues and take corrective action. I trust you recall the meeting, and that you were pleased with the steps we took to improve the service quality. For your convenience, the meeting minutes of that call were provided to you, so you can recall the positive nature of that call in relation to the actions and feedback.
2. For your other points, I would bring to the attention of the readers that a) You acknowledged our efforts and improvements in your feedback on March 18th via ticket #230171: "Overall it has been good, we had some rough patches but we have gotten thru them and the QC managers always are able to correct the problems." We had not had anything else suggested anywhere else.
3) Regarding being “offered a refund”, we did provide you with a partial refund and that was processed already so I do not believe it was just offered, we offered a partial refund even though we had no obligation to do so as we thought it was appropriate.
4) We discussed this on the call on Jan 24th at 7 AM CST.
5) I believe this is in regard to the WordPress issue. We’ve tried to prove to you that this was not us. We’ve asked for logs if you believe this was us. We stand by our point that we were not the party at fault for the WordPress auto-update issue.
6) Since April 6th, I see that you have interacted with only two people in the business, myself and Visakh. I discussed this particular point with Visakh and we were not able to find a place where we tried to upsell you additional services since this point.
7) As I see, you raised the cancellation on April 6th, after the WordPress ticket. We have not billed anything since that point.
We take every piece of customer feedback seriously. Whenever there was an issue, we investigated it and you provided us a positive feedback with regards to our QC process per 2) above “QC managers always are able to correct the problems.” We take QC seriously and we get on calls/interact with any customer that has anything but a stellar service until we receive positive feedback. We’ll always do that for every customer, new and old. I’m sorry you feel this way in regard to our service.
Regards,
Sruthi S
Quality Manager
Bobcares
they knew what they were doing and…
they knew what they were doing and fixed my issue very quickly
24 april 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Dan,
Thank you for leaving us a 5-star rating and for sharing your experience with our team.
It is always rewarding to receive positive feedback and know that we have met our customers' needs.
We are grateful for your business and look forward to serving you again in the future. If you need any further assistance, please do not hesitate to reach out to us.
Regards,
Sruthi S
Quality Manager
Bobcares
It is nice to have the correct people…
It is nice to have the correct people watching your back. In moments when things get complicated, when problems start showing up, and when time is not enough. Bobcares support team gave me so much when they took care of the most critical and time-consuming tasks.
Not only advising when some values are wrong in the monitoring system but taking care of and fixing the issues, or when a new server needs to be installed and configured.
I absolutely recommend to anybody to get their services.
26 april 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Ernesto,
Thank you for sharing your great experience with us! It is always gratifying to receive such glowing feedback from our valued customers.
We are delighted to hear that our support team was able to provide you with the necessary assistance when things got complicated and time was running out. Our support team takes great pride in going above and beyond to ensure our customers receive the best possible service.
We appreciate your recommendation to others and we will continue to work hard to exceed your expectations.
Thank you for choosing Bobcares and we look forward to serving you again soon.
Regards,
Sruthi S
Quality Manager
Bobcares
Great response time with a proper solution.
Great response time and able to get things done. Bobcares is great.
21 april 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Matthew,
Thank you very much for your 5-star feedback! We appreciate your business and are always here to assist you with any future needs you may have. Thank you again for choosing Bobcares!
Regards,
Sruthi S
Quality Manager
Bobcares
BobCares really does care!
BobCares.com assisted with a server migration for Plesk. Support was terrific from the first email to the completion of this task! The price was also very reasonable. I highly recommend this company!
21 februari 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Rob,
Thank you for taking the time to provide such a glowing review of our services. We are glad to hear that your experience was no exception. Our Infrastructure team @ Bobcares is dedicated to ensuring that each customer receives the best possible service from start to finish, and we are delighted that this was the case for you.
We are also pleased to hear that our pricing met your expectations. We strive to provide competitive pricing while maintaining the highest standards of quality and service.
Thank you again for your kind words and for recommending our company. We look forward to serving you again in the future.
Regards,
Sruthi S
Quality Manager
Bobcares
Always responsive
High priority response that they took care of in 90 minutes. This is the 4th time I have used them and are well worth the cost.
17 april 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Billy,
Thank you so much for your amazing 5-star review! We are even more delighted to hear that you are a repeat customer and that our services have been worth the cost for you.
Thank you for choosing us for your needs, and we look forward to serving you again in the future.
Regards,
Sruthi S
Quality Manager
Bobcares
Bob cares provides me with both on…
Bob cares provides me with both on demand and routine server maintenance. The excellent service is fast and accurate . This time it was WordPress migration
2 april 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Shani,
Thank you so much for sharing your positive experience with us! It's great to hear that you are satisfied with the on-demand and routine server maintenance services provided by our team @ Bobcares.
We take pride in delivering fast and accurate service, and happy to know that your recent WordPress migration was successful. We always strive to exceed our client's expectations.
We appreciate your confidence in our team and our services, and we are committed to providing you with the support you need for your server maintenance needs. Thank you once again for your feedback.
Regards,
Sruthi S
Quality Manager
Bobcares
Integral Part of Our Team
For the past 4 years I have been very satisfied with the quality of work received from Bobcares. They have done a great job managing our servers and providing us with support when requested. I also appreciate all the recommendations they give me when I am uncertain on how to resolve an issue. Bobcares is an integral part of our team.
9 april 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Paul,
We are glad to receive your wonderful 5-star review! It's been our pleasure to have been a part of your team for the past 4 years, and we appreciate the trust you have in Bobcares to manage your servers and provide you with the necessary support.
We are delighted to hear that our infrastructure team @ Bobcares has been able to assist you in resolving any issues you may have faced and that our recommendations have been helpful. At Bobcares, we are committed to providing our clients with top-quality service.
Thank you once again for your kind words and for recognizing our hard work.
Regards,
Sruthi S
Quality Manager
Bobcares
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.