I have all of my company's servers managed by Bobcares.com, and their services are truly excellent. They respond very quickly and always solve any issues efficiently. I trust them completely. They... Se mer
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A perfect experience! I We have been partnering with Bobcares for almost 9 years, and they are truly an outstanding team. They handle the support for our Linux web servers with exceptional speed and... Se mer
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We found ourselves in a tricky situation where AWS snapshots were not working as expected. When an instance got corrupted at a bios level we thought we'd lost everything. However the team at Bobcares... Se mer
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Bobcares helped me add trusted IP addresses to my server whitelist. This is because we have the server locked down so that no one can access it from anywhere but a few key locations. Bobcares is also... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
Bobcares provides server management and outsourced support over help desk, phone and live chat for web hosting companies and other online service providers.
Kontaktuppgifter
202 E Earll Dr #410, 85012, Phoenix, AZ, USA
- +1 (800) 383-5193
- sales@bobcares.com
- bobcares.com
4,8
Utmärkt
546 omdömen
Ingen aktuell inbjudningshistorik
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The team at Bobcares really came through!
The team at Bobcares really came through when my website was broken. Their professionalism in customer service and tech support exceeded my expectations! I’m really grateful to have come across this company and I intend to continue using their services as needed in the future.
6 april 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Mark,
Thank you for taking the time to leave such an awesome review! We are glad to hear that the infrastructure team @ Bobcares was able to assist you with your website issues and provided you with exceptional customer service. We are proud to have exceeded your expectations and we appreciate your business. We look forward to providing you with the best possible service in the future. Thanks again for choosing Bobcares and we are always a click away should you need further assistance.
Regards,
Sruthi S
Quality Manager
Bobcares
Fast response and effective fix put in place!
I'm very pleased that we've chosen to work with Bob Cares support team. They were able to resolve a difficult to find server issues in just a couple of hours. I'm going to continue to work with them for many years to come.
5 april 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Gabe,
Thank you for sharing your experience with Bobcares. Our team works hard to ensure that our clients receive the best possible support and service, and we're delighted to hear that our efforts have met your expectations. We appreciate your trust and loyalty in continuing to work with us, and we look forward to serving you for many years to come.
All the best wishes to you and to your business.
Regards,
Sruthi S
Quality Manager
Bobcares
The service is excellent
The service is excellent. Thank you very much for your help.
5 april 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Diego,
Thank you so much for taking the time to leave us a five-star review. We pride ourselves on providing exceptional customer service. If you need any further assistance in the future, please don't hesitate to reach out to us.
Regards,
Sruthi S
Quality Manager
Bobcares
a great solution approach and a great…
the site is great both in registering and supporting live help, I would like to thank the staff Aswathy Gopan a lot.even after the procedures, they constantly wrote from the social account, checked the situation. the best site of 2023
31 mars 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Yasemin,
Thank you for taking the time to leave such a wonderful review! We're thrilled to hear that you had a great experience with Bobcares throughout the registration process and beyond.
We take great pride in providing excellent customer service and are delighted that our team was able to exceed your expectations. Thank you for choosing our site and for your kind words - we look forward to serving you in the future!
Regards,
Sruthi S
Quality Manager
Bobcares
Bobcares does an amazing job on support
Bobcares really does an efficient job for hosting companies, when the problem is big we leave it to them, their 24/7 support is amazing with instant responses, it really pays every price when you need professional support.
31 mars 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Bryan,
We are really glad to see such awesome feedback from you. Our team works tirelessly to ensure that we provide professional and reliable support to all of our clients, no matter the size of the problem.
Thank you again for your kind words and for choosing Bobcares. We look forward to continuing to provide you with top-notch service and support!
Regards,
Sruthi S
Quality Manager
Bobcares
Bobcares about service
We have the monthly support package for our VPS server and several sites. It's embarrassing how much we use Bobcares, though each time they are quick to fix the problems. Highly recommended.
25 mars 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Bob,
Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you are happy with the monthly support package for your VPS server and websites and that our team has been able to quickly resolve any issues you have encountered. We take pride in providing top-notch support to our customers, and it's always great to hear that our efforts are valued.
We appreciate your recommendation and look forward to continuing to provide you with excellent service in the future. Don't hesitate to reach out if you need anything else - we're always here to help!
Regards,
Sruthi S
Quality Manager
Bobcares
Best support service for providers
I contacted Bobcares about a problem I was having with a server where even the restores were having problems. I had found solutions that temporarily worked but then didn't work properly. In between I also changed the web control panel and operating system.
The bobcares technicians helped me to the top and managed to restore everything.
Excellent!
15 mars 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Michele,
Server restoration is always a complex task, where unforeseen issues may come in between. The server management team @ Bobcares is handling such issues day to day and they are skilled in achieving the results. Thank you so much for the time and effort that you have taken to give us a 5-star rating for the service provided. These comments really mean a lot to the team who worked behind the task. The service we provided will be worth it when our customers will be delighted.
Bobcares team will be always available round the clock should you need any further help. All the best wishes to you and your business.
Regards,
Sruthi S
Quality Manager
Bobcares.
Excellent communication & service
Despite experiencing a problem which was very difficult to quantify, the team were able to resolve it very effectively. Furthermore, they provided further information and took additional steps to avoid re-occurrence. Throughout the process the communication was excellent despite the uncertain nature of the issues being worked on.
12 mars 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Ryan,
Thank you for your valuable feedback and for taking the time to post this review.
We are glad to know that you are happy with the proactive preventive measures suggested by the team. I will surely share your feedback with the team. Our team is always available 24x7 should you need any further assistance.
Rregards
Sruthi S
Quality Manager
Bobcares
Best Server Management Team
I've been using Bobcares' Server Monitoring and Management service for over three months now, and I'm very impressed with their level of expertise and responsiveness.
Their team of server administrators has been able to quickly resolve any issues that have arisen, from server downtime to software updates and security patches.
They are always available and quick to solve any issues or problems that happen to the server, with the dedication to providing timely and effective support.
Overall, I highly recommend Bobcares' Server Monitoring and Management service to anyone looking for reliable and expert server support.
12 mars 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Pahalavan,
Such a detailed wonderful comment really means a lot to us. Thank you very much for the 5-star feedback. We are really happy to know you are delighted with the proactive server management service provided by the infrastructure team @ Bobcares.
Looking forward to a long term business with you.
Regards,
Sruthi S
Quality Manager
Bobcares
Very nice and fast response.
1 mars 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Panagiotis,
Thank you very much for your feedback. We are always available 24/7 should you need any help.
Regards,
Sruthi S
Quality Manager
Bobcares
Bobcares technicians quickly solved some email issues...thanks!
Bobcares technicians efficiently diagnosed several email server problems, applied fixes and tested it worked OK. As one concrete example, some emails to my company from Gmail accounts weren't making it in, which meant clients were unable to communicate with me. Bobcares found the cause, and had to comment out one of my spam filters to fix. Then the client's emails started coming through.
28 december 2022
Omdöme utan inbjudan
Svar från Bobcares
Hi Antony,
Thank you for such a detailed feedback which proved how Bobcares value our customers by providing 100% quality service. I am really thankful for the awesome feedback and I will share this with the team.
Thank you for your continued business with Bobcares and I wish you all the very best.
We are always a click away should you need any help.
Regards,
Sruthi S
Quality Manager
Bobcares
Very thank you to Bobcares team for helping me!
Very thank you to Bobcares team to solve my big issue after migrating my website and data between two hosting server.
24 februari 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Anthony,
I am very happy to see that Bobcares becomes a great relief to our customers. We are really proud of our infrastructure team as they were very keen and specialized in solving server issues. I will surely share your feedback with them.
Thank you and best wishes to you and your business.
Regards,
Sruthi S
Quality Manager
Bobcares
Bobcares are incredible!
Bobcares are incredible. I run a medium size SAAS company, and Bobcares handle all monitoring and management of our servers. If there is ever an issue, they have usually sorted before I am even aware. They give me peace of mind, and are always great to talk to, with near instant response times.
22 februari 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Chris,
It's great to hear that you had a wonderful experience with the infrastructure team @ Bobcares. It’s our pleasure to provide the best possible service to our customers, and we’re glad that this commitment was reflected in your visit. Our infrastructure team will be available round the clock should you need any help.
All the very best to you and to your business.
Regards,
Sruthi S
Quality Manager
Bobcares
Quick and satisfactory resolution
20 februari 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Zack,
Thank you very much for the 5-star feedback. We are so glad to be of assistance to your business. We will always be available 24x7 should you need any further assistance.
Regards,
Sruthi S
Quality Manager
Bobcares
A raving fan!! Azure server management
I moved over to Bobcares a few months ago for our azure server management. I had low expectations, but after my server admin quit on me last minute I needed a temporary solution until I found another administrator. ( I am not technical so I couldn’t manage).
Well wow! Bobcares went from being a temporary solution to a permanent one and I am a huge raving fan. Their support is amazing, I mean amazing. The best I have ever seen. Plus they can do a lot more than what we anticipated, they just helped fix an e-mail issue on the server I was clueless about.
They have my business indefinitely and I am now a raving fan!
21 februari 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Sarah,
Such an amazing feedback made our day! Thank you so much for the wonderful feedback. You started the journey with Bobcares in Dec 2022 and I can see how the specialized team @ Bobcares handled the tasks on your servers.
We are very proud of our Infrastructure Management Team @ Bobcares. Our mission is to help businesses keep their servers, websites, and applications, secure, stable, and performing at the top level. Every service we provide is in pursuit of that mission.
Once again, thank you for the feedback. All the best wishes to you and your business.
Regards,
Sruthi S
Quality Manager
Bobcares
Emergency properly handled
The team handled our emergency hacking case properly, and provided detailed and useful information within less than 8 hours !
3 februari 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Alex,
I am extremely grateful that you took the time to send us your feedback about the emergency service we provided to you. Customer satisfaction is our top priority and we always strive to provide that.
We are always available 24x7 should you need any help in the future.
Regards,
Sruthi S
Quality Manager
Bobcares
They really make you feel a VIP
A very competent and attentive service. They were responding to my ticket in minutes, constantly updating me on the progress of the job. They also gave me direct access to their technician on chat. I have a Proxmox node which wasn't booting and had been down for hours before contacting them for emergency support. Their technician solved the network issues with great efficiency, liaising with my network provider as needed. My server was finally up and running again two hours later. I also had issues with user quotas in my linux containers and those were solved quickly and competently. Overall, couldn't be happier with the result and the VIP service I got.
5 februari 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Morris,
Thank you for your awesome review. It means a lot to us that you took the time to share your thoughts in a detailed manner. We are glad to hear that the performance of our Infrastructure team @ Bobcares exceeded your expectations. You have left a smile on the faces of our whole team with your comments.
We understand that time is of the essence when server issues pop up and do everything we can to act quickly and decisively. We love what we do, and are always around to help with your server issues 24x7.
Regards,
Sruthi S
Quality Manager
Bobcares
I had been pulling my hair out for…
I had been pulling my hair out for nearly a day with an issue. They fixed it in 30 minutes.
16 januari 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Trey,
We are glad to see that the skilled engineers at Bobcares were able to resolve the issue so quickly and put a smile on our customer's faces.
We have been in business for a long time, and that accumulated experience is something we are really proud of. Our team is always available 24x7 should you need any further assistance.
Regards,
Sruthi S
Quality Manager
Bobcares.
Svar från Bobcares
Hi Tan,
We are glad that you were satisfied with our services. Your feedback is appreciated, and we are always available 24x7 should you need any help in the future.
Regards,
Sruthi S
Quality Manager
Bobcares
We needed some DNS issues solved and…
We needed some DNS issues solved and Bobcares had it fixed within the hour. Excellent service!
11 januari 2023
Omdöme utan inbjudan
Svar från Bobcares
Hi Robert,
Thank you so much for the awesome feedback. It fills us with pride to know that our service is valued by our customers. We strive to be the best we can be every day.
Regards,
Sruthi S
Quality Manager
Bobcares
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