I did not receive anything, I asked for shipping updates because the shop app sucks and says "waiting for info" but nobody bothered to reply to my email aside from this stupid questionaire. Wondering... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really good! The denims is in very good condition plus it cheaper than going to normal thrift shops. I think I will try to buy again soon as some sellers on marktplaats normally listed levi’s jeans wa... Se mer
Företaget har svarat
Say goodbye to jeans that shrink after the first wash. You know exactly what they look like. The idea of reuse and giving clothes a second life seems like the most sustainable action in the fashion in... Se mer
Företaget har svarat
Gisteren twee geweldige spijkerbroeken gekocht bij Boas in de fysieke winkel in de Kalverstraat. Geholpen door zeer vriendelijke, behulpzame jongedame Andrea. Boas biedt mooie (vintage) jeans van de b... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Where Vintage Fashion Creates Big Change! 90% of the profits BOAS makes are donated to effective charities that save young lives, with no additional cost to you. We're here to make the world a better place, not to make shareholders richer. Saving lives while you live yours.
Kontaktuppgifter
Amsterdam, Nederländerna
- +31616740458
- info@boas.co
- boas.co
4,0
Bra
127 omdömen
Har besvarat 75 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Second time wrong size jeans
26 februari 2025
Fast shipping, fair prices, good for the world
Prices are fair. Shipping was fast, and I was supr informed during the process. I think their mission to turn second hand shopping easier like with fast-fashion is a genius idea! My brother loved the vintage mercedes racing suit I've gifted him! Thanks BOAS!
21 februari 2025
Gisteren twee geweldige spijkerbroeken…
Gisteren twee geweldige spijkerbroeken gekocht bij Boas in de fysieke winkel in de Kalverstraat. Geholpen door zeer vriendelijke, behulpzame jongedame Andrea. Boas biedt mooie (vintage) jeans van de betere merken voor een faire prijs. Twee mooie exemplaren gescoord voor 60 euro samen. Aanrader!
11 december 2024
Omdöme utan inbjudan
Svar från BOAS
Hello Evan,
Thank you so much for leaving a five-star rating for BOAS ! We're thrilled to know that you had a great experience with us. We're always here to provide you with the best denim shopping experience !
You are always welcome to visit our 2 stores in Amsterdam or explore our great deals at boas.co
Warm regards
BOAS team
Snelle verzending en good quality!
Snelle verzending en good quality!
Leuke website, die goed is in gebruik.
Adequate voorraad beheersing
24 november 2024
Svar från BOAS
Dear Margreet,
Thank you so much for your positive feedback!
We're delighted to hear that your purchase met your expectations and that you are very satisfied with the product and our Web too.
You are always welcome to visit our 2 stores in Amsterdam
We look forward to serving you again soon.
Warm regards,
The BOAS Team
Svar från BOAS
Dear Filip,
Thank you so much for your positive feedback!
We look forward to serving you again soon. You are always welcome to visit our 2 stores in Amsterdam too.
Warm regards,
The BOAS Team
Great staff and worth supporting
Great selection of jeans and jackets, very helpful and friendly staff who are knowledgeable about the clothes they are selling. Really recommend visiting if you are shopping in Amsterdam !
6 november 2024
Omdöme utan inbjudan
Svar från BOAS
Hello Jake,
Thank you so much for leaving a five-star rating for BOAS ! We're thrilled to know that you had a great experience with us. We're always here to provide you with the best denim shopping experience ! Feel free to drop us an email at Help@boas.co if you have any suggestions or queries, we'd love to hear from you !
The BOAS team
Bad stock management
I ordered a jacket and three days later I received a message that the jacket was out of stock.
Update
The customer service really helped me out, and I managed to order a pair of pants from their website. They are really cool and fit me well, for a very good price. I am happy again
27 oktober 2024
Svar från BOAS
Dear Youri,
Thank you for taking the time to share your feedback with us. We are genuinely sorry to hear about your disappointing experience with the purchased at BOAS. It is always our aim to deliver outstanding service and support to all our customers, and it is clear we fell short in your case. Please accept our sincerest apologies for any inconvenience or frustration this may have caused you. Your feedback is invaluable to us as it helps identify areas where we can improve. We are taking your comments seriously and have already initiated improvements in our website management process.
Kind regards,
The BOAS Team
Besteld via website
Besteld via website, daarna een week lang niets over gehoord, na diverse vruchteloze pogingen contact te krijgen...
vervolgens bericht krijgen, dat het artikel niet geleverd kan worden... wel bedrag terug gekregen
Is de eerste en gelijk de laatste keer geweest
26 oktober 2024
Svar från BOAS
Dear John,
We understand how disappointing it must have been not to receive timely updates and to find out that the item could not be delivered after waiting for a week.
As the purchase was made on a Saturday, the order was processed on Monday. Since the item was not available in our warehouse, we took a few additional days to check the stock in our stores. For this reason the delay in informing you that the product was unavailable. We appreciate your patience in this matter and are glad to hear that the refund has been processed.
We hope you might consider giving us another chance in the future. Please feel free to reach out if there is anything more we can do for you or if you have any further comments.
Thank you for your understanding.
Best regards,
BOAS team
Top notch I’m very happy with purchase
Top notch I’m very happy with purchase
I will definitely be doing more business
With BOAS
4 november 2024
Omdöme utan inbjudan
Svar från BOAS
Hello Sean,
Thank you so much for leaving a five-star rating for BOAS ! We're thrilled to know that you had a great experience with us.
We're always here to provide you with the best denim shopping experience ! Feel free to drop us an email at Help@boas.co if you have any suggestions or queries, we'd love to hear from you !
Warm regards,
The BOAS Team
Cooler Shop
Ein toller Shop mit coolen Klamotten und sehr nettem Personal!!! Wir kommen gerne wieder 😀
15 oktober 2024
Svar från BOAS
Hello Tina,
Thank you so much for leaving a five-star rating for BOAS ! We're thrilled to know that you had a great experience with us. We're always here to provide you with the best denim shopping experience !
Feel free to drop us an email at Help@boas.co if you have any suggestions or queries, we'd love to hear from you !
Warm regards,
The BOAS Team
Great concept
Great concept, cool interior. I found the jeans of my dreams! Wrangler vintage 38 inch in length! Perfecto! Keep up the great vision and mission; less textile waste.
19 oktober 2024
Svar från BOAS
Dear Bo,
Thank you so much for your positive feedback!
We're delighted to hear that your purchase met your expectations and that you are very satisfied with the product.
We also invite you to check our website : boas.co =) to stay updated in all our deals.
If you have any suggestions or queries, we'd love to hear from you, so feel free to drop us an email at Help@boas.co or text us to our whatsapp.
We look forward to serving you again soon.
Warm regards,
The BOAS Team
Great Jean's- just as ordered
7 oktober 2024
Svar från BOAS
Hello Danny,
Thank you so much for leaving a five-star rating for BOAS ! We're thrilled to know that you had a great experience with us. We're always here to provide you with the best denim shopping experience !
Feel free to drop us an email at Help@boas.co or contact us via WhatsApp. You are also welcome to visit our stores in Amsterdam too.
Warm regards
Boas team
Prima kwaliteit broeken
Kwaliteit van de broeken is prima. Contact is vrij goed en altijd vriendelijk.
Let wel op de maten. Drie Jeans met dezelfde maat volgens het eigen maatsysteem van Boas. De maten op de broeken zelf waren bij twee broeken 2 maten kleiner..en die waren dan ook 2 maten te klein. Check het label op de broeken zelf dus ook even.
25 september 2024
Svar från BOAS
Dear Alexander,
Thank you so much for your positive feedback! We are truly sorry to hear about the issues you've encountered with your order. Thank you for bringing these matters to our attention, It is always our aim to deliver outstanding service and support to all our customers, and it is clear we fell short in your case.
Please accept our sincerest apologies for any inconvenience or frustration this may have caused you.
We look forward to serving you again soon.
Warm regards,
The BOAS Team
Svar från BOAS
Thank you so much for your positive feedback!
We look forward to serving you again soon. You are always welcome to visit our 2 stores in Amsterdam or explore our weekly deals at boas.co
Warm Regards
BOAS team
Svar från BOAS
Hi Mirka,
Thank you so much for your 5 stars!
You are always welcome to visit our 2 stores in Amsterdam or explore the weakly deals at boas.co
Warm Regards
BOAS team
beautiful jeans and i love the fact…
beautiful jeans and i love the fact that they donate a big percentage of their profits to charity!
3 september 2024
Svar från BOAS
Dear Mat,
Thank you so much for your 5 stars! We love that our customers also feel part of this mission through their purchase.
You are always welcome to visit our 2 stores in Amsterdam or explore the weakly deals at boas.co
Warm Regards
BOAS team
Kocht bij BOAS een korte broek!
Kocht bij BOAS een korte broek voor €60.
Thuis bleek de ritsluiting defect (ging steeds open).
Hierover 2x gemaild met BOAS, maar geen reactie ontvangen.
Ze hebben wel goede doelstellingen, maar laten de klanten in de kou staan.
Penny wise, pound foolish!
22 augusti 2024
Omdöme utan inbjudan
Svar från BOAS
Dear Jan,
As your order number was not provided, we couldn´t find your case but your are always welcome to contact us via mail at help@boas.co or whatsapp .
We are very sorry to hear that the quality did not meet your expectations. We understand how disappointing it can be when a product does not live up to your standards, and we want to make this right.
We always do our best to ensure everyone is satisfied with their experience. However, as the product is second-hand, it may occasionally not fully meet expectations. Still, we always take feedback as an opportunity to improve. Our customer service team treats clients with respect and is always willing to assist with any issues related to orders.
Once again, we apologize for any frustration caused and look forward to the opportunity to make things right.
Kind Regards
BOAS Team
Boas is doing so much for…
Boas is doing so much for sustanability. The product is really good and its designer.
2 augusti 2024
Omdöme utan inbjudan
Svar från BOAS
Hello Ramehs,
Thank you so much for leaving a five-star rating for BOAS ! We love that our customers also feel part of this mission through their purchase.
Warm Regards
BOAS team
Good customer service!
After my complain about my first buy, Boas did everything to please me as a customer. Well done!
It is obvious that they understand the way you treat customers even when something goes wrong. I've boght several jeans in the last months and they all fit perfect. Thank you!
23 juli 2024
Svar från BOAS
Dear Joroen
We’re glad to hear that everything could be resolved, and we truly appreciate you taking the time to give us honest feedback. Thank you so much for your patience and for giving us the opportunity to resolve your issue. We always strive to do our best and ensure that your shopping experience is as pleasant as possible.
Warm Regards
BOAS team
Todo perfecto!
Muy contento con el estado de los pantalones y con todo el proceso del envio.
Muchas gracias!
31 juli 2024
Svar från BOAS
Vicente,
Muchas gracias por tu feedback y las 5 estrellas. Te esperamos en alguno de nuestros dos locales que tenemos en Amsterdam. No te olvides de entrar a nuestra web que todas las semanas estamos con alguna oferta o stock actualizado.
Saludos
BOAS team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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