Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

This company has huge problems. I wouldn't waste my time trying to learn this software, as it is full of bugs which have cost me serious money from wasted time. They never respond in a timely manner.... Se mer

Betygsatt 5 av 5 stjärnor

I have been a user of Blackmagic Design for years. Can't say enough good things about their products and support team. With a video production experience spanning 30 years+, I can honestly say Blackma... Se mer

Betygsatt 1 av 5 stjärnor

Support generally poor (the answer is nearly always to buy something newer) and brainwranglingly stupid design flaws - e.g., for Hyperdeck recorder you're forced to waste disk space by capturing 16 ch... Se mer

Betygsatt 1 av 5 stjärnor

absolute garbage. this isn't a review of how trusty it is or something, it's about the software itself it is the laggiest junk ever, i feel like cyberpunk 2077 would run better on a computer fro... Se mer

Företagsinformation

  1. Programvaruföretag
  2. Programvaruförsäljare

Informationen kommer från olika externa källor

Do you need help with your Blackmagic product? Here are a few resources that can help: Online Support Center - The Support section of the Blackmagic website contains FAQ and support notes for each product. You can also submit an email to our support...


Kontaktuppgifter

2,6

Dålig

TrustScore 2.5 av 5

87 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Support - The Lack Thereof

You can download and use DaVinci Resolve for free. Instead, I purchased a copy for hundreds of dollars. Why? One reason was an expectation of getting support when I need it.

Today I found out that my expectation is not going to be met. Without getting too embroiled in the details, I will say that I wanted to know more - something, anything! - about the encoding option "Constant QP". There's a 4,000+ page reference manual for Resolve, but it says zilch about "Constant QP". "QP" doesn't even turn up in a search of the PDF. So I contacted Blackmagic Support.

The answer I got back defined what the letters stand for - Quantization Parameter - but included no information that would actually help me use it. Instead, I was directed to the Blackmagic Forums, a place where any moron can and does post incorrect information about Blackmagic products. To put it another way, instead of providing the needle I asked for, Support directed me to the haystack.

15 november 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Davinci Resolve is awesome.

Davinci Resolve is the best editing software in the market. It is second to none. I was a Premiere user and hated editing. With Davinci Resolve. I actually enjoy editing. Everything is works well. The learning curve is massive but I think it is worthwhile.

Black Magic Design is awesome and I love their product.

23 oktober 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

gpu troubles

free linux version on linux kubuntu doesn't work
unsupported gpu precessing mode, which can't be changed on the settings...

2 oktober 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This (DaVinci Resolve 18 Studio) is a…

This (DaVinci Resolve 18 Studio) is a great application to use during your movie creations. Sure - it is hard to learn but the fruits you yield when you have is astounding.

I recently had a problem, where I couldn't locate my invoice, I asked about it and it got solved within the day.

Thank you very much and Janina and Sara that works in their Accounts EMEA-section was very patient with me. It got located and now everything is fine. Thank you very much, because it isn't "just" a great program - it seems to employ amazingly helpful people as well.

28 september 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Recieved great support over phone

Had a great experience with their support over phone. Very nice and helpful, unlike some "help yourself" companies. I use Davinci Resolve Studio for years now and never had any issues, neither on PC nor on my notebook. In my opinion the best editing software out there and I am glad they have a good support as well.

22 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

They have my $300, I have nothing!

16 May: Purchased Davinci Resolve via PayPal $295

16 May: Emailed BM advising I had not received the activation code.

18 May: Reply from Yasim Little at BM saying he had forwarded my complaint to the support team who would be in touch shortly.

20 May (today): I have not heard nothing from the company other than the above.

Subsequently, my complaint to PayPal Resolution Center was denied, something I apparently would not have known about had I not checked the website.

Case was closed in favor of the seller who had provided, quote-unquote, "valid proof of delivery."

None of this make any sense. I paid nearly $300 for software which I did not receive and would have no way of activating even it I had.

Terrible disrespect for a paying customer.

20 maj 2023
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

ATEM MINI PRO - NO SUPPORT

I have an ATEM MINI PRO that has a failed HDMI OUT port. I contacted them to see if anyone could repair it. They gave me an RMA and had me send it to them. They returned the unit to me 15 days later with ZERO communication and no repairs done. It's like they did not even look at the unit. The product is a decent product that meets my needs but support is nonexistent. Think of the ATEM's as disposable.

14 maj 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Disgusting customer service

Horrible customer service, camera was bricked right after a firmware update and then sent it in for repair. $635 later they said it was a bad PCB and when asked what happened they said they don't know as they don't actually test the faulty part they just "attempt to narrow down what part might be faulty" (which makes me think they just keep trying parts until it starts working instead of looking for the actual root cause, meaning some other component could be the cause and it can fry the PCB all over again). They also tried to tell me that it happening after the firmware update is just coincidental (even though firmware can control power distribution and could have fried the board), but how could they know it was coincidental if they don't even test the board. When I get the repaired camera back I'm just going to sell it and never touch or recommend their products again.

2 mars 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

absolute garbage.

absolute garbage.
this isn't a review of how trusty it is or something, it's about the software itself
it is the laggiest junk ever, i feel like cyberpunk 2077 would run better on a computer from like 2005, my pc cost 2k dollars from around 2020.
it's confusing, full of bugs, it's impacting how much time i'm putting into making my videos by a mile.
fix your stuff, then call yourself a video editing software company whatever whatever.
i'd rather use the trademarked filmora garbage than this.
i can't use slurs here, but if i would be able to i'd be a kid on xbox 360 after losing a cod game or something

19 februari 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

wo sind die Länder?

Hier geht es um das Programm DaVinci Resolve.
Und was doof ist, ist das nachdem man alle daten angegeben hat und nur Land und Stadt fehlt, man KEINE LÄNDER auswählen kann und so sich das Programm gar nicht erst runter laden kann! Das einzige was dort steht ist "Wählen sie ihr Land". JA DAS WÜRDE ICH GERNE TUN, DU EBAY SHERLOCK!
Ich wäre hier noch viel ausfallender wenn Trustpilot das nicht verhindern würde!

13 november 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I own a BMPCC 4K which was a…

I own a BMPCC 4K which was a game-changing addition as a beginner in filming. It took time to learn all the ropes but I came out a proficient filmmaker! I would recommend BlackMagic Design products!!!!!

12 november 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Resolve is amazing

Resolve is amazing. It's like they ...listened... to users who were over Adobe's weak efforts to evolve in the market/cash grab every month.

Still rock After Effects here and there but this app replaces Premiere beautifully.

30 augusti 2022
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Their website makes it hard to tell if…

Their website makes it hard to tell if your payment went through or not, so I ended up paying twice by mistake. I reached out to customer service and they were not able to help. There has been one month and I still don't have the money back, not sure if I will get it.

24 augusti 2022
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Top Programm

DaVinci Resolve bietet ein umfassendes Paket zur Post-Production verschiedenster Videoformate. Ob kostenlose oder kostenpflichtige Programmvariante, man kann zuverlässig und in hoher Qualität so gut wie jedes Videoformat bearbeiten, das Programm bietet Funktionen zum Bearbeiten von Bild und Ton, sowie Nachbearbeitung. Es lassen sich Übergänge und Texte sehr leicht einfügen. Das Rendering funktioniert sehr schnell und kann ganz nach Belieben angepasst werden. Wichtig ist, zu wissen, dass die Einstellungen auf das System abgestimmt werden sollten, daher sind viele negativere Bewertungen kritisch zu sehen und nicht in jeden Fall ist die Anwendung schuld.

8 augusti 2022
Omdöme utan inbjudan

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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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