Bitget Omdömen 

Can someone please tell me WHY my account is frozen and when it’ll be unlocked? Been waitin for an update and need some clear answers. Honestly, 100Solid LLC has been a total breath of fresh air. No weird excuses or hoops to jump through, everything is just smooth and handled exactly how it should be.

I have £35 of USDT on Bitget. Two hours in, it's still there.

There's no GBP withdrawal option. USD only goes out by SWIFT, where the wire fee is larger than my balance technically an option, functionally not one. P2P is the only real exit, and it isn't under "Trade" where any normal person would look; it's buried under "Buy crypto."

Then the real trick: your balance is scattered across separate account buckets — Spot, Funding, OTC, Earn that you never knowingly chose. The Assets page cheerfully shows 48.69 USDT. Every screen that could actually move it shows "Available: 0." No error, no explanation, no prompt telling you to transfer between accounts you didn't know existed. Just a zero and a shrug. You're left assuming you're an idiot rather than that the interface is hiding the money from you.

Depositing took thirty seconds. Every single step of getting it out is an obstacle. Individually each one is defensible; collectively it is very obviously a funnel that only points one direction.

Money in: effortless. Money out: a scavenger hunt. Draw your own conclusion about which one they optimised for.

UID 4659356564
SEPA Credit Transfer of 490 EUR was COMPLETED 07 July 2026, (today is 16 July) Till this date the money has not been credited to the account. Contacted support - Ticket 3253425 . Support only gives same bot-answers, even so called live support is USELESS. Seems like a fraud...
UPDATE: The fact, that some bot here send out the same message" that you have been contacted" is COMPLEATE BS! The fact is that in every 3 days they send THE SAME EMAIL:
"We sincerely apologize for the continued delay and fully understand your frustration. We know that this matter has been pending for a long time, and it is understandably upsetting not to have received a clear update yet."
NO REAL HELP, NO REAL PROGRESS - JUST COPYPASTED BOT MESSAGES WITH NO REAL HELP OR SOLUTIONS!

UID: 902188
Customer service froze my account with $20,000 in it claiming that my withdrawal was sent to wrong address and blockchain refused it! lol, it is nonsense! The withdrawal address is copy and paste, so it is not possible to be wrong!
Now customer service asks me to deposit 50% of my account to restore it!

Please stay away from this scam website!

Your live chat never works. secondly details raised as below (bitget.com)has not been reviewed and replied. There is a fraud and absconding highlighted, this is the approach. plz send details on my mail id indicated. i will again provide all the proof's. your system never works...

I need to know the " STATUS OF MY ACCOUNT for last 1 week. Zero reply. My 52 lakhs is still not credited to my account even after having a score of 100 and opening of big wallet account?

History: For the last 3 months, I have been interacting and transacting with BITGET service manager through telegram. After 4-5 several credits he finally promised me on 9/7/26, to pay Rs2.5L to ensure my credit score reaches 100 since without score 100, big wallet cannot be opened and withdrawal cannot happen. I credited 2.5L the same day.

Service manager told me after this transaction, he will coordinate with finance team and get total of 52 Lakhs credited to my account. But since that moment, he has stopped giving any confirmation or interacting with me and not responding on telegram. I have all the records and screen shots to support my transactions.

Service manager is absconding and no reply since last 1 week. Ticket in Bot was raised but no reply for 3 days. This is complete fraud and unprofessional approach. Need immediate response and credit of 52L to my account.

Katastrophe der Verein!

I am absolutely appalled by Bitget's total lack of competence. On June 21, 2026, I deposited 503.1233 USDT (BSC BEP20 network, TxID: 0x3eda5b95242065f6b79db794ec4adf8f0221d255c3d87546cf8b65d14c331f). The exchange frozen my clean funds for a routine AML check.I instantly provided 100% comprehensive proof of the legitimate source of funds, including an unedited video recording of my wallet and my transaction history from Bybit. Instead of reviewing my files, Bitget's broken automated system simply CLOSED my original ticket (#3212874) and forgot about my money for 2 weeks!Today, on July 4, I spent hours forcing my way through bots to a live agent in support chat. The agent admitted the mistake and manually opened a new ticket #3239945. And guess what? Just 10 minutes later, their automated system CLOSED THIS NEW TICKET AS WELL without any response, resolution, or crediting my balance!This is a complete joke and pure neglect. My clean funds have been held hostage for 14 days due to absolute chaos in your support department. I demand that your PR and Compliance managers look into this immediately. Check my video evidence and credit my 503.1233 USDT to my UID: 3151322371 right now!

UPDATE JULY 9, 2026:
It has been 4 days since a support agent named Artem promised me in writing that my new ticket #3239945 was under "active review" by the Compliance team. Today, I checked my account, and guess what? THEY CLOSED THIS TICKET AGAIN WITHOUT ANY RESPONSE OR RESOLUTION! My 503.1233 USDT has been held hostage for 18 DAYS NOW!Bitget is explicitly lying to its customers, ignoring rock-solid video evidence, and silently closing tickets in hopes that users will give up. This is a scam behavior. I demand an immediate intervention from upper management to credit my clean funds to UID: 3151322371 right now, or I will file an official fraud report to the financial regulators!

This service merely freezes your assets. All claims regarding earning income and bonuses are false. Once you deposit money into the service, it cannot be withdrawn. I tested the service with $100, and the result is clear: it is nothing but theft.

Empecé invirtiendo en una Empresa de inversiones FXPRO, una pequeña cantidad y luego invertí un poco más en total 1250€, pero tienes quedarte de alta en bitget para retirar los beneficios que son 19.000 dólares, pero cuando quieres retirar ahí empiezan a pedir
Una Licencia Tipo A para poder operar como inversionista internacional te piden 3480€, yo les comunique que no tenía esa cantidad y les propuse pagar 1725 que liberarán el 50 % de mis fondos y luego pagar los 1725 restantes
Se me olvidaba previamente a todo esto cuando solicite la retirada de fondos me pidieron 1330€ los cuales también pague. Ellos reciben los primeros 1725€ y me comunican que de 24 a 48 horas recibiría el 50% de mis fondos, empiezan con rollos de verificación pendiente y nada al final me piden que firme un contrato con AXA y otra cantidad de 2860€ aproximadamente.
Osea de lo pactado nada y esto desde el 25 de mayo email va email viene
Al final, di primero 1250€ inversión
Luego 1330 para retirada fondos y otros 1725 a cta de la licencia.
En fin he perdido4305€ y el último email no me han contestado. Si todo esto te lo comunican desde el principio tu decides si te metes o no. Mis pequeños
ahorros me los han estafado. Y la empresa XPPRO se lava las manos de ser un gestor muy atento y pendiente de tu inversión al final ha dado la callada por respuesta. Lo primero que dije estoy jubilada tengo una pensión pequeña y tengo 70 años. Vieron una presa fácil y caí como una tonta, con el cuidado que he tenido siempre y me enrede.
Espero que les sirva de algo y no se metan en ninguna de las dos Empresas.
Te quedas sin tu dinero y con un desgaste emocional que pasa factura.

No puedo decir exactamente lo que pienso de ellos por aqui. Pero son lo peor. Me dejaron entrar sin KYC y luego me piden KYC para retirar mis fondos, o sea se han quedado con mi dinero por la cara. Algo he aprendido, nunca JAMAS pienso usar un CEX otra vez, mira que oi la frase de que los tokens en CEX no son tuyos, pues tal cual, lo aprendi por las malas. Cambian las reglas como les sale de las narices.

Please do Not put you hard earned money into Bitget . They make it impossible to cash out

Bitget froze my account with $10,000 in it without providing a single specific reason. I submitted all the requested compliance documents and my tickets were marked as "Completed," but they are just hiding behind vague "Terms of Use" and repeating automated copy-paste macro responses.

It is completely unacceptable that Bitget cannot give a precise date on when my funds will be unfrozen. If anyone from the Bitget team is reading this review,

Bitget.com has a good interface and useful trading features, but customer support is slow and withdrawals can sometimes take longer than expected. Decent overall, but there's room for improvement.

I competed in Bitget's official ROI trading competition (April 14 – May 15, 2026) and finished 3rd with 53.94% ROI, as confirmed directly on Bitget's own public leaderboard.
According to their official rules, 3rd place earns a reward of 200 USDT, with payment due within 10 business days of the event ending (~May 29, 2026). As of today, June 22, 2026, I still have not received payment.
Since May 25, 2026, I have submitted 4 separate support tickets (#3145729, #3173615, #3186009, #3201757), with the latest containing over 24 message exchanges. I also contacted support via X/social media chat and submitted a formal email and a separate ticket in Portuguese. Despite providing full documentation — my ranking screenshot, the official prize table, and the relevant rules — I have repeatedly been told I'm "not on the rewards list," with zero explanation of which requirement I supposedly failed.
I did not engage in any prohibited activity (no bots, no multiple accounts, no manipulation). I competed honestly and have proof for every claim I'm making here.
This isn't a one-off delay — it's a consistent pattern of vague denials and stalling, despite repeated, well-documented requests across every available channel.
Ticket ID: 3201757

Я пользовалась биржей Bitget для ввода средств в STEEM с биржи MEXC. Ранее переводы проходили успешно, адрес для пополнения я всегда копировала непосредственно из приложения Bitget, и несколько транзакций были зачислены без проблем. Однако 30.04.2026 в 20:32:09 одна из транзакций с MEXC на Bitget с TxID e4c92f701f38927a091e568f2d2340f30a612894 на сумму 9030,67 STEEM была заморожена и средства на мой счёт в Bitget не поступили. Я обратилась в поддержку Bitget через приложение и Telegram, где мне сообщили, что для безопасности нужно повторить перевод на точно такую же сумму на тот же адрес. По их рекомендации я продолжила переводы, и 08.05.2026 сделала ещё две транзакции: первую с TxID
504ad3b4753c371d9327fb025bfb6bed8c24848e
на сумму 5099,53 STEEM в 16:22:47 и вторую с
TXID
24258452605038d01cOce761299ce42c002059b
d на сумму 4161,71 STEEM в 21:37:11. Эти переводы также были успешно отправлены с
МЕХС, у меня есть скриншоты и данные транзакций, подтверждающие успешный вывод, но средства на моём счёте в Bitget так и не отразились. Таким образом, в сумме 18 291,9 STEEM остаются неподтверждёнными или замороженными на стороне Bitget. При этом поддержка в последний раз снова рекомендовала мне повторить перевод, не решив проблему с уже отправленными средствами. С 30.04.2026 по настоящее время ситуация не меняется, я не получила ни средств, ни понятного объяснения, где они находятся и по какой причине не зачислены.
Прошу в кратчайшие сроки вернуть мне все мои средства в размере 18 291,9 STEEM и чётко отразить их либо на моём счёте в Bitget, либо вернуть на исходный кошелёк МЕХС. Готова при необходимости предоставить скриншоты и дополнительную информацию по всем указанным транзакциям.

me bloquearon la cuenta de la nocha a la mañana, no me dijeron porque, solo y que han detectado actividad en su cuenta que incumple sus Términos de servicio, lo unico que hacia era depositar de binance y realizar pago a wallets de manera interna para evitar comision, y aun asi me bloquearon. una vaina estupida, y en todo lo que iba de año habia pagado como 6 veces nada mas. que basura de plataforma. no la usen, no te dan explicaciones de nada. te la cierran porque son arrechos y ya.

Bitget has frozen $8,500 of my funds for over 4 days with no explanation. No reason given, no documents requested. Support only repeats that "a security review is mandated by international regulatory requirements" with no specifics, no timeline they will commit to in writing, and no real answers.
I make thousands of transactions per month and pay $100-300 in trading fees every single month. My original ticket #3197984 was auto-closed by their system due to inactivity, not because the issue was resolved, while my money is still locked. I had to open a new ticket, #3207452, just to keep the conversation going.
If you are considering Bitget, know that unexplained freezes are one of the most common complaints about this exchange, and resolution can drag on indefinitely with vague "compliance" language instead of real communication.