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Bitget Omdömen 

2 270
TrustScore 2 av 5

2,2

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

UID 4659356564 SEPA Credit Transfer of 490 EUR was COMPLETED 07 July 2026, (today is 16 July) Till this date the money has not been credited to the account. Contacted support - Ticket 3253425 . S... Se mer

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Betygsatt 3 av 5 stjärnor

По большому счету это хорошая биржа, из минусов сразу могу выделить наличие кучи мусорных и опасных торговых пар, плохую работу во время сильной волатильности, и изредка подвисающее приложение. Из плю... Se mer

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Betygsatt 1 av 5 stjärnor

I have £35 of USDT on Bitget. Two hours in, it's still there. There's no GBP withdrawal option. USD only goes out by SWIFT, where the wire fee is larger than my balance technically an option,... Se mer

Betygsatt 5 av 5 stjärnor

I first started using Bitget through one of their campaigns, and I’ve been participating in different ones ever since, it’s been really rewarding. Honestly, it’s become my go-to platform over the pa... Se mer

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Företagsinformation

  1. Kryptovalutatjänster
  2. Bioteknikföretag
  3. Finansiellt institut

Skrivet av företaget

Established in 2018, Bitget is the world’s leading crypto exchange and Web3 company, serving over 100 million users across 200+ countries and regions. Bitget is committed to helping users trade smarter with its pioneering copy trading feature and and other trading solutions. With an average daily trading volume of $20 billion, Bitget is now the fourth largest crypto exchange by volume.


Kontaktuppgifter

2,2

Dålig

TrustScore 2 av 5

2 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 99 % av sina negativa omdömen

Svarar vanligtvis inom 48 timmar

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

2,2

Alla omdömen

(2 270)

436 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Total scam

Total scam, dont instal it and if you have instaled it-delete it. Had to receive 5 bonuses- got 0. They cant answer why,because of policy. So basicly when youre loosing its fine,but when you think you have won-you are not. Be aware and avoid it!!!

16 april 2026
Omdöme utan inbjudan
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Svar från Bitget

Thank you for sharing your concerns and we are here to support you. Please note that our events operate under specific terms and conditions designed to ensure fairness for all participants. In some instances, rewards are offered on a first-come, first-served basis due to a limited prize pool. Our team also conducts thorough reviews to verify participants’ eligibility and ensure compliance with the event's rules. This process helps us prevent fraudulent or abusive behavior that could affect the event's integrity. If you have any questions or concerns about your participation or rewards, please feel free to contact us via live chat or submit a webform: https://bit.ly/4sRB7aV with details about the event in question. Our team is here to assist and resolve any issues you may be experiencing. Thank you for your understanding.

Betygsatt 1 av 5 stjärnor

Me bloquearon la cuenta y no puedo…

Me bloquearon la cuenta y no puedo operar hace más de 4 días y dicen que tienen que revisar, no se el que, eso si para ingresar no te ponen ningún problema pero para retirar si. Unos malditos estafadores.

12 april 2026
Omdöme utan inbjudan
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Svar från Bitget

Thank you for sharing your concerns and we are here to support you. There may be security-related restrictions placed on your account to safeguard your funds. These restrictions are implemented to protect both your account and your assets from potential security risks. If your account or funds have been frozen, we encourage you to review the following article for guidance on resolving account restrictions: https://www.bitget.com/academy/guide-to-resolving-account-restrictions. Should you require further assistance or have additional concerns, please don't hesitate to contact us via live chat or submit a webform: https://bit.ly/4sRB7aV.

Betygsatt 1 av 5 stjärnor

Account banned

Hey, I only made one single transaction on my account and then never used it again.
Ten days later, I suddenly received an email saying my account has been permanently banned????
I honestly have no idea why this happened or what the reason is.
Can’t they give me even one more chance to review my case?
Could you please ask the customer service team to contact me and check if it’s possible to unban my account???
Thank you!

11 april 2026
Omdöme utan inbjudan
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Svar från Bitget

Thank you for sharing your concerns and we are here to support you. There may be security-related restrictions placed on your account to safeguard your funds. These restrictions are implemented to protect both your account and your assets from potential security risks. If your account or funds have been frozen, we encourage you to review the following article for guidance on resolving account restrictions: https://www.bitget.com/academy/guide-to-resolving-account-restrictions. Should you require further assistance or have additional concerns, please don't hesitate to contact us via live chat or submit a webform: https://bit.ly/4sRB7aV.

Betygsatt 1 av 5 stjärnor

Wollte 4000franken investieren und habe…

Wollte 4000franken investieren und habe das Geld gutgeschrieben bekommen aber nur 3830.- erhalten!!! 170.- franken haben sie einfach für sich behalten!

9 april 2026
Omdöme utan inbjudan
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Svar från Bitget

Thank you for your feedback. We understand how important it is to have a positive experience, and we’d like to learn more about what happened so we can assist you. Please reach out to our support team via live chat or submit a webform at https://bit.ly/4sRB7aV, including any details or screenshots that may help.

Betygsatt 1 av 5 stjärnor

Worst experience ever l lost my wallet…

Worst experience ever l lost my wallet with over 3k becareful l think it's one of the scammers....l lost my phone number and l changed it gave them all the information now it's been 7 weeks of processiñg no reply no explanation from bitget they just sending me promotional emails.its okay l will see you in court go ask Coinbase guys they tried that we crushed them scammers

1 mars 2026
Omdöme utan inbjudan
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Svar från Bitget

We understand your concerns and want to assure you that we take all reports of scams or fraudulent activity very seriously. At Bitget, transparency, integrity, and earning the trust of our users are at the heart of our operations. To help us investigate thoroughly and provide the support you need, we kindly ask that you share more details about your experience. Please reach out via live chat or submit a webform: https://bit.ly/4sRB7aV, and our dedicated support team will promptly look into your case. Your feedback is extremely important to us, as it helps us improve while ensuring the highest standards of service. We are committed to resolving this matter and delivering a solution that meets your expectations.

Betygsatt 1 av 5 stjärnor

Absoluto robo

Tuve un problema con una orden p2p y bloquearon mi cuenta. Me dijeron que necesitaban investigar el caso. 6 meses después, luego de varias consultas, me dicen que mi cuenta estará bloqueada permanentemente, igual que mis funciones de retiro. Por lo tanto admiten que se quedarán con la totalidad del dinero que hay en mi cuenta.
Mi uid es 6446890862 y el ticket en donde se me confirma esto es 3017829.
Y en el mail que bitget dice que me respondieron, justamente me confirmaron que se quedarán con mi dinero.

4 april 2026
Omdöme utan inbjudan
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Svar från Bitget

Thank you for bringing this to our attention. We’ve located the ticket associated with your feedback and confirmed that our team has already responded to your email. Please check your inbox or spam folder for our reply. If you need further assistance, feel free to contact us via live chat or submit a webform: https://bit.ly/4sRB7aV.

Betygsatt 1 av 5 stjärnor

Se quedan con tus cripto cuando quieren

Bloquearon mi operativa p2p por una supuesta denuncia de otro usuario. Jamás aceptaron mis pruebas, y debido a eso no devuelven mis criptomonedas. Basicamente unos ladrones.
Ya hice reclamo varias veces al email de soporte, y siempre responden que no pueden darme mas información, que simplemente mi cuenta permanecerá bloqueada (con mi dinero adentro)

4 april 2026
Omdöme utan inbjudan
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Svar från Bitget

We understand your concern. Account restrictions are implemented to safeguard users’ funds. If your account is frozen, please refer to this article: https://www.bitget.com/academy/guide-to-resolving-account-restrictions. For further assistance, contact us via live chat or submit a webform: https://bit.ly/4sRB7aV.

Betygsatt 1 av 5 stjärnor

Plateforme à fuir absolument

J'ai voulu récupérer mes fonds que j'ai investi via une plate-forme de trading et pour récupérer mes fonds sur bitget il me demande de toujours payer plus à chaque Mail que je reçois. A fuir absolument heureusement que bitget a fermé pour la France. Je vais entamer une procédure pour tenter de récupérer mes fonds

2 april 2026
Omdöme utan inbjudan
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Svar från Bitget

Thank you for sharing your feedback. Bitget offers highly competitive fees, which you can review here: https://www.bitget.com/fee. We would appreciate it if you could specify the fee you're referring to so we can address the matter with the relevant team. For further assistance, contact us via live chat or submit a webform: http://bit.ly/3HGNt3B.

Betygsatt 1 av 5 stjärnor

The "Protection Fund" Exposure

The $300M Protection Fund is a Marketing Myth
Bitget claims to have a Protection Fund for "technical risks," but they refuse to honor it for documented API bugs. My video proof shows their login system failed, forcing a security reset that locked my funds for 24 hours during a market move.
Instead of an audit, I was met with scripted "bullying" from live chat agents who refused to create an escalation ticket. They are stalling a student over a $20.50 claim caused by their own software instability. This isn't an exchange; it’s a "Support Loop" designed to exhaust users. Total lack of accountability.

1 april 2026
Omdöme utan inbjudan
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Svar från Bitget

Thank you for sharing your concerns. We are more than willing to assist you; however, without specific details, it becomes difficult to address your issue effectively. Kindly contact us via live chat or submit a webform: http://bit.ly/3HGNt3B with the relevant information so that we can resolve the matter.

Betygsatt 1 av 5 stjärnor

Really very badly experience tried it…

Really very badly experience tried it for 1st time and literally lost all my funds
Even the mentor assigned to me fool me and didn't help me in recieving my funds and blocked me too.
I asked for helpline no. From finance professional she also didn't helped me
I suggest please don't trust them otherwise your money will go

25 mars 2026
Omdöme utan inbjudan
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Svar från Bitget

We understand your concerns and take scam reports very seriously. To help us investigate thoroughly, please share more details with our support team via live chat or at http://bit.ly/3HGNt3B. We are committed to transparency and addressing your feedback responsibly.

Betygsatt 1 av 5 stjärnor

Arnaque

Arnaque. Impossible de retirer mes fonds.
​Ils annoncent qu’ils cessent de fournir leurs services dans votre pays de résidence. Ils vous donnent un délai de 2 mois pour retirer vos fonds (ce qui est insuffisant pour bien s'informer et ne pas perdre d'argent en cours de route). Ils ne vous permettent pas de les retirer vers votre propre compte bancaire ; vous devez les transférer vers une autre plateforme, dans mon cas Kraken.
​Kraken n’accepte pas l'USDT. Bitget ne me laisse pas convertir mes USDT en une autre cryptomonnaie. Résultat : tout l'argent que j'ai investi en USDT a été volé par Bitget. Des voleurs !

31 mars 2026
Omdöme utan inbjudan
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Svar från Bitget

Withdrawals may fail due to account requirements, security protocols, or network issues. For common causes and solutions, visit: https://bit.ly/3EiqXMk. For further help, contact us via live chat or submit a webform: http://bit.ly/3HGNt3B.

Betygsatt 5 av 5 stjärnor

I’ve been using Bitget for a while and…

I’ve been using Bitget for a while and the experience has been smooth. The platform is easy to use, withdrawals are reliable, and I like that you can trade crypto as well as US stocks in one place. Overall, it’s a solid and convenient trading platform.

10 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I had a very concerning experience with…

I had a very concerning experience with this exchange.

During multiple trading sessions, I observed abnormal price spikes and candle formations that did not match other market data sources I was monitoring at the same time. These discrepancies triggered my stop losses, even though those levels were not reached on other charts.

I also faced heavy slippage. My stop losses were set within a risk range of 26 to 36 USD, but trades were closed with losses up to 49 USD. On top of that, there were delays in execution, platform lag during volatility, and orders being filled at prices very different from what I requested.

This raises serious concerns about price feed accuracy, execution fairness, and platform reliability.

I have complete evidence, including MT5 logs, trade history, timestamps, and screenshots comparing charts.

Overall, this resulted in a loss of around 1,500 USD and a very poor trading experience.

I would strongly advise others to be cautious and test execution quality carefully before trading significant capital.

2 mars 2026
Omdöme utan inbjudan
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Svar från Bitget

We understand your concerns. Kindly note that the price of a coin depends on supply and demand, market sentiment, utility and adoption etc. If you need to investigate a specific trade for transparency or to address discrepancies, please contact us via live chat or submit a webform: http://bit.ly/3HGNt3B with your trade details so we can assist you.

Betygsatt 1 av 5 stjärnor

Не верьте отзывам

Не верьте отзывам, битгет покупает их по 5$.

30 mars 2026
Omdöme utan inbjudan
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Svar från Bitget

Thank you for sharing your concerns. We are more than willing to assist you; however, without specific details, it becomes difficult to address your issue effectively. Kindly contact us via live chat or submit a webform: http://bit.ly/3HGNt3B with the relevant information so that we can resolve the matter.

Betygsatt 1 av 5 stjärnor

Won’t let UK residents margin trade

Won’t let UK residents margin trade, absolutely unbelievable, I’m being punished for being British, don’t use these scammers, waste of time

30 mars 2026
Omdöme utan inbjudan
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Svar från Bitget

We understand your concerns and take scam reports very seriously. To help us investigate thoroughly, please share more details with our support team via live chat or at http://bit.ly/3HGNt3B. We are committed to transparency and addressing your feedback responsibly.

Betygsatt 1 av 5 stjärnor

Technical errors liquidating assets / no support

I've been using Bitget for a while now and was rather pleased. But almost two weeks ago, a technical error liquidated all my assets in the spot margin account. All my assets were liquidated the second I placed an order - without any market volatility. Luckily, a rather small amount.
But since then I'm told the issue is being worked on with priority, but nothing is happening and my funds are gone even though I provided documentation to show it was, without doubt, a technical issue on the platform side. That surely diminished my trust in the platform if they liquidate your assets and then leave you hanging for two weeks.

Update: Opening a new ticket on their new Support Ticket site, Bitget now confirmed that a technical issue had happened. First they offered to reimburse an amount that would have accounted for roughly 1/3 of the liquidated assets. Now they offered to reimburse an amount that's roughly 85% of the assets they liquidate. While I obviously don't screenshot the asset balance before every trade, I provided them with screenshots of the position size before the liquidation, which I was about to increase as there was free leverage. With the reimbursement amount as available assets, the position size would already have exceeded the 10x leverage that were possible and I was about to increase the position when the technical issue occurred and liquidate me. It's evidently for everyone that they don't even want to reimburse the full amount they liquidated, not to speak of making up for the severe technical issues with their platform, the three week trouble I had to go trough to even get back parts of my money or the big profit the position would have made just minutes after they liquidated me. I was lucky at that time I didn't have more assets on their platform as it seems that technical issues can simply liquidate all your assets and with lots of trouble you only get parts of it back after lots of trouble. Not a safe place for your money. Saddest customer support experience of my life.

Update: Even though Bitget could only agree to reimburse parts of the assets THEY liquidated from my account due to a technical issue and I eve agreed to it to finally end this matter as they didn't care about the facrs, they haven't reimbursed the money the promised to and I had to open a new ticket. Seriously thinking about filing a complaint with the European regulator ESMA due to their fraudulent practices.

#2973063 #3025289 #3055807

18 mars 2026
Omdöme utan inbjudan
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Svar från Bitget

Thank you for your feedback. We understand how important it is to have a positive experience, and we’d like to learn more about what happened so we can assist you. Please reach out to our support team via live chat or submit a webform at http://bit.ly/3HGNt3B, including any details or screenshots that may help.

Betygsatt 5 av 5 stjärnor

Just started checking out and the whole…

Just started checking out and the whole UEX idea looks interesting.
If it really lets me trade gold, stocks, and crypto all in one place smoothly, that would be a big upgrade for me. Still testing things out, but I’m hopeful it can make trading a lot easier than what I’m used to.

27 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I’ve been trading across different…

I’ve been trading across different platforms for about 4 years now, and for the last 2 years, I’ve mostly stayed on Bitget.

Before that, I was switching between apps all the time. One for crypto, another for stocks, another for onchain stuff. It got tiring, especially when you just want to trade and not think about where your funds are.

What worked for me with Bitget is having everything in one place. I can trade futures, spot, even memecoins, and still access stocks without jumping to another app.

I also use P2P a lot since I’m often converting to my local currency. Most of my transactions finish in a few minutes, which makes it easier to manage.

18 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Bitget es una plataforma estafadora que…

Bitget es una plataforma estafadora que dice que no cobran comisión por las transacción pues no es cierto no dejan de cobrar por todo y cada vez te piden más y más una estafa de plataforma

25 mars 2026
Omdöme utan inbjudan
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Svar från Bitget

We understand your concerns and want to assure you that we take all reports of scams or fraudulent activity very seriously. At Bitget, transparency, integrity, and earning the trust of our users are at the heart of our operations. To help us investigate thoroughly and provide the support you need, we kindly ask that you share more details about your experience. Please reach out via live chat or submit a webform: http://bit.ly/3HGNt3B, and our dedicated support team will promptly look into your case. Your feedback is extremely important to us, as it helps us improve while ensuring the highest standards of service. We are committed to resolving this matter and delivering a solution that meets your expectations.

Betygsatt 1 av 5 stjärnor

Te cambian el SL a su voluntad y te…

Te cambian el SL a su voluntad y te cobran mas cantidad de la que corresponde legalmente.

25 mars 2026
Omdöme utan inbjudan
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Svar från Bitget

We understand your concerns. Kindly note that the price of a coin depends on supply and demand, market sentiment, utility and adoption etc. If you need to investigate a specific trade for transparency or to address discrepancies, please contact us via live chat or submit a webform: http://bit.ly/3HGNt3B with your trade details so we can assist you.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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