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Birchbox Omdömen 

1 145
•
TrustScore 4 av 5

3,9

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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

So far, my experience with Birchbox has been great! I’ve had a few issues with packages not being delivered to my home address, but those problems were resolved quickly. I’m usually very happy with th... Se mer

Betygsatt 5 av 5 stjärnor

Birchbox has been a wonderful way for me to explore many different types and brands of beauty products that I normally wouldn't have the patience to shop for! On occasion, they have substituted diffe... Se mer

Betygsatt 3 av 5 stjärnor

not sure there is a real value any longer. I started with Birchbox when the boxes were 10.00 a month- today they are 20.00 or more. Finding samples that are dried out and unusable ( mascara, liquid ey... Se mer

Betygsatt 3 av 5 stjärnor

The experience has really changed… The price has doubled since I started my membership, but the products are still the same size. There are not separate boxes anymore, or encouraging names like “... Se mer

Företaget har svarat

Företagsinformation

  1. Leverantör av skönhetsprodukter
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  3. Hälsocenter

Om Birchbox

Skrivet av företaget

Birchbox is a monthly subscription box for beauty lovers, designed to help our members discover the best beauty and lifestyle products! Each month, members enjoy a customized box brimming with deluxe samples spanning makeup, haircare, skincare, wellness products, organic-based products, and other cosmetics. This membership makes it easy to try out a new makeup trend, be introduced to a new skincare brand, or discover a new favorite product. With Birchbox Customization, our customers now have the exciting opportunity to hand-pick the exact samples they want to receive each month, and can even opt for a few full-sized products! Join Birchbox today to unlock a world of beauty exploration tailored just for you!

Kontaktuppgifter

3,9

Bra

TrustScore 4 av 5

1 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 50 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

3,9

Alla omdömen

(1 145)

109 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer
Betygsatt 5 av 5 stjärnor

Love the product options

Love the product options. Every item is special in its own way, whether it be sensitive skin, crulty free, or just plain heaven on your skin, creams, make up, perfumes are all amazing!

1 januari 2024
Betygsatt 5 av 5 stjärnor

Products

The packaging is great wish they offer more products then what they do but other love everything

29 juli 2024
Betygsatt 3 av 5 stjärnor

better than before but still needs work

I liked being able to customize the whole box now but two months in a row I did not get the full sized product I picked. while the June product was an appropriate replacement in July I did not get the Sunday Riley CEO moisturizer and its replacement and the e tra product were disappointing.

28 juli 2024
Betygsatt 3 av 5 stjärnor

Long time member

I love trying new products and I like getting to choose what's in the box.
I wish there was more of a description under each choice, especially for the makeup choices. I miss the product description cards that used to come with the boxes.

28 juli 2024
Logotyp för Birchbox

Svar från Birchbox

Thank you so much for this valuable and thoughtful feedback! With full customization available for every member, which allows for endless combinations each month, it’s been a bit trickier to include description cards. However, we absolutely hear you and are working on better ways to ensure customers can learn about all the products in their boxes and get the most out of them!

For now, this information is available in the “Monthly Boxes” section of your account when logged in. We hope to make this information even more accessible shortly. Again, we truly appreciate your kind review and are thrilled to hear that you’re enjoying your boxes 🌟

Betygsatt 3 av 5 stjärnor

Not enough full size products

The full size products I did receive were good products, but I mostly received samples instead if full size products. It just wasn't worth the money to me to get a bunch of sample size items to clutter things up.

8 maj 2024
Logotyp för Birchbox

Svar från Birchbox

Thank you so much for taking the time to provide your thoughtful feedback! To provide a bit of clarity, each monthly Beauty Box includes a mix of sample-sized, travel-sized, and even full-sized products. Our hope at Birchbox is to make it easy to help you try out new makeup trends, discover exciting brands, and find your next favorite product.

We’re excited to let you know that customers now have the option to include up to two full-size items in the box, along with other samples. With our customization feature, you can select the products and sizes that best suit your needs. We truly hope we’ll have the chance to win you back in the future!

Betygsatt 5 av 5 stjärnor

Love the fact that we can customize

Love the fact that we can customize. Love the fact that there is a variety between skin care, makeup and hair, something for everyone. I love that it lets me try new products I was not aware of (who knew I would find my new favorite brow tint and eye liner from Arrow, both of which I got in my first box). I was so impressed I wrote a review of the Arrow Eye Liner 2 hours after trying it! Can't wait for my next box! One thing that would be nice to see...is the ability to buy previous boxes! I have been sharing with everyone just how great Birchbox is!

26 juli 2024
Betygsatt 5 av 5 stjärnor

I really liked the replacement I…

I really liked the replacement I received when the item I originally chose was out of stock. When I had a couple of issues, they were resolved very quickly. The selections are getting better after the stoppage during COVID19 and the company was changed.

26 juli 2024
Betygsatt 5 av 5 stjärnor

I love the Birchboxes

I love the Birchboxes. It's like Christmas 12 times a year. High quality products and it's fun trying new brands (new to me) and try out different products. I really look forward to the box every month.

27 juli 2024

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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