Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Awful service, obviously used by companies due to cost but I was expecting a bike to arrive Wednesday it’s now Friday and I’ve been told I need to collect from the depot myself if I want it as it ar... Se mer

Betygsatt 1 av 5 stjärnor

Oh dear. Didn't turn up on day one of booking. Claimed via email they would collect on day two. Didn't turn up AGAIN. No number to call other than a voicemail box. And now being ghosted. Terrible.... Se mer

Betygsatt 5 av 5 stjärnor

First time user. Bike not expensive but had sentimental value being hand built. bike box and packaging arrived on time. Packaging instructions very useful. Collected on time. Tracked at every step. A... Se mer

Betygsatt 4 av 5 stjärnor

Bike Delivery is a night and day contrast to other well known couriers. Quick tand trouble free. Would be 5 stars if 1. they gave earlier info about collection time, could be a problem if we had plan... Se mer

Företagsinformation

  1. Budtjänst

Informationen kommer från olika externa källor

Bike Delivery are a UK courier service for all bike types such as racing or mountain or road bikes. We successfully collect and deliver 1,000s of bikes every month so you can be assured of a prompt and secure service.


Kontaktuppgifter

3,1

Medel

TrustScore 3 av 5

909 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har inte besvarat negativa omdömen

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Absolutely terrible service, stay clear unless you want your bike to arrive damaged!!!

Absolutely terrible service, stay clear if you dont want your bike to arrive damaged!! I recently sent a bike which arrived badly damaged, parts of the bike bent, pedals missing and axle from the rear of the frame vanished. Extra insurance was taken out but after days of back and forth messages they refused to cover the cost of the damage. Said it wasnt packaged well enough, even had a brand new bike box, massive amounts of bubble wrap covering the bike and fragile tape on the outside so it wasnt mis-treated. So apparently now as the sender I have to cover the cost of those damaged parts from my own money because they are not liable for it. Really awful service, do not send anything with them otherwise you may have to cover expensive repair costs. I will be taken legal matters on this because it is not acceptable, you pay for what you think is a professional service and take out extra insurance to cover matters like this to then be told they are not liable, thats what the insurance is for!!!

10 juli 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

A zero star review

A zero star review. Happy to take order but nobody arrived on day of collection and no means of calling them to find out why bike was not collected.
DO NOT USE!

13 juli 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Reliable Service

I have used them four (4) times, and they adhere to collection and delivery dates. I have also had no issues thus far and would recommend them to someone else. However, I would suggest they go back to their previous price. I am not happy with the recent price increase.

12 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Well priced and excellent service

Well priced and excellent service. Rapid and cheerful collection and lightning-fast delivery with no damage. Bike Delivery has identified a clear need in the market — and filled it well.

6 juli 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

They took the stress out

They took the stress out of sending a bike I had sold on eBay. They delivered a box and packing tape, then picked it up when stated and delivered it quickly and on time.

30 juni 2023
Omdöme utan inbjudan
Betygsatt 4 av 5 stjärnor

Excellent

Trustworthy and reliable, great communication with emails prior to delivery. The bike arrived in top condition, apart from some scuffs on the quick release handle that had poked through the box - more of a minor packing issue from the sender probably. The only thing I would have appreciated is, as another reviewer has said, more communication / updates about pick-up and delivery times. Overall a very fair price and good service.

12 juni 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Confused??

I sent my kids bike in a bike box, the company collected it and delivered it and then said I owed an extra £15 as the box was too big??? It was a bike box, I paid for a bike delivery service, I don't see how they can then ask for more. Will not use again.

8 juni 2023
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic delivery service

Fantastic delivery service ! Was advised by Courier of estimated pick up time which was exactly in the window advised, delivery made following morning(better than expected!) in perfect condition.
Would 100% recommend.

7 juni 2023
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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