Awful service, obviously used by companies due to cost but I was expecting a bike to arrive Wednesday it’s now Friday and I’ve been told I need to collect from the depot myself if I want it as it ar... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Oh dear. Didn't turn up on day one of booking. Claimed via email they would collect on day two. Didn't turn up AGAIN. No number to call other than a voicemail box. And now being ghosted. Terrible.... Se mer
First time user. Bike not expensive but had sentimental value being hand built. bike box and packaging arrived on time. Packaging instructions very useful. Collected on time. Tracked at every step. A... Se mer
Bike Delivery is a night and day contrast to other well known couriers. Quick tand trouble free. Would be 5 stars if 1. they gave earlier info about collection time, could be a problem if we had plan... Se mer
Företagsinformation
Informationen kommer från olika externa källor
Bike Delivery are a UK courier service for all bike types such as racing or mountain or road bikes. We successfully collect and deliver 1,000s of bikes every month so you can be assured of a prompt and secure service.
Kontaktuppgifter
Inchinnan Road, PA3 2RS, Paisley, Storbritannien
- delivery@bikedelivery.co.uk
- bikedelivery.co.uk
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Great service
Great service. Competitive price. I’ve used them 4 times now and would definitely recommend.
Expensive but you get what you pay for.
Expensive, but the argument is you get what you pay for. Collected in Devon late afternoon, delivered Northumberland next mid-morning. Good work. Delivered to my neighbour but an understandable mistake so still 5*
Bike delivery was fantastic
The initial quote for sending the bike was competitive including insurance.
Email followed with pick up time which was adhered to then bike delivery was next day.
Receiver was delighted
Excellent service
Very prompt collection. Delivered within 24 hours to other side of the country. Very efficient and reasonably priced.
Really impressed with this…
Really impressed with this courier,first class service and.very reasonable prices
Simplicity itself
Does what it says on the tin. You need to pack your bike up according to the helpful instructions on the website, and to allow four working days from ordering to final delivery (if you are buying packaging from them, less time if you have your own). Clear, simple notifications all the way through.
I would avoid at all costs! Appalling customer service rep
I would avoid! Parcel collected and delivered in good time however the bike was damaged and had been mishandled. When raising a concern with customer service the appealing response said I have no rights as I used a hard shell bike box and not a cardboard box. This is despite the box being accepted, transported and delivered. The customer service is awful. I won’t be using then again and I am now seeking support from trading standards and my consumer rights. I would avoid at all costs and would trust a bike with this company!
Great experience with this courier…
Great experience with this courier company. Shipped my bike without fuss, which I struggled to do with anyone else. Clear packing instructions, collected on time and delivered quickly.
Very comprehensive and great value
Very comprehensive, much cheaper than certain advertised rivals on Gumtree and one business day delivery. Very impressed. Will know who to get in touch with for my next delivery!
Collected in kent around 1pm delivered…
Collected in kent around 1pm delivered Torquay next day 1.30 pm,driver was very nice and kind carried bike right to the top floor flats,excellent will definitely use again
DO not use
DO not use. I was charged an extra 20 quid for an oversized box, oversized by 2cm. I measured it to be just fine. Rip off mwrchanta
Best bike delivery I’ve used so far
No issues what so ever.
Turned up when they said and delivered the next day
Be aware, last minute charges demanded before they would deliver.
Be aware, very aware! They are impossible to communicate with other than by email. They sprung me with a last minute, £20, outsize fee even though the box they sent us was cut down to a smaller and different shape. They demanded this extra payment after the courier notified me of the time.
Very disappointing and terrible behaviour.
Part of Paisley Freight I believe.
In the positive, the driver, wearing a DPD shirt, working for APC, on behalf of Bike Delivery was very helpful and communicative.
Great service bike was picked up…
Great service bike was picked up Tuesday and delivered Wednesday would use again.
Held to ransom for additional charge
Bought a bike box as obtaining from bike delivery was going to take an extra day and I didn't need tape and packaging. On day of delivery, by which time bike on other side of country, I then got a demand for an additional £25 because the package was over-size. The box purchased was within the constraints of the packaging requirements.
I suspect that the contents may have settled in transit but, to date, communication in relation to my request to have the £25 refunded has been non-existent.
This company will con customers to pay…
This company will con customers to pay for extended insurance which is not worth it at all as they will never payout. They make excuses to refuse so they can avoid it every time.
Do not use them and especially do not pay for the extra liability insurance.
This company is absolutely useless
This company is absolutely useless. Con customers to pay for extended insurance to cover the full assurance of your bike then they refuse to pay out when a claim goes in. They make silly excuses to refuse. But we pay for that insurance. My feeling is they don't pay extra insurance cover hence why they refuse.
Don't use them at all costs. There are better companies out there. They have now stopped communicating and don't answer emails. You know how bad they are that's why they don't have a company contact number to call them on
We needed a bike picked up from…
We needed a bike picked up from Inverness delivered to West Yorkshire.The bike has to be packed in a box which is available with useful packing material at a reasonable extra charge.
The only snag happened when the pickup carrier arrived before the box!
So a new collection had to be made.
Everything slotted into place, the bike travelled overnight and was delivered the following day.
Faster than a first class letter
First time user. Bike not expensive but had sentimental value being hand built. bike box and packaging arrived on time. Packaging instructions very useful. Collected on time. Tracked at every step. Arrived on time undamaged. Next day delivery as advertised.
Travelled from south coast to Yorkshire in less time than a first class letter!
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