Bike Hero Omdömen 

565
TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Really amazing service. On line portal Was great and really good communications and updates . Drivers who collected and delivered were great . Bike looks like new. Highly recommend

Betygsatt 5 av 5 stjärnor

Great service, they picked the bike up and dropped it off at days convenient to me. They notify you of any works/new parts required or recommended and share an invoice allowing you to accept or declin... Se mer

Betygsatt 5 av 5 stjärnor

Super convenient having two bikes collected and a call back same day about repairs. Appreciated the honesty about the challenges and cost of repairing one of them and that I wasn’t charged anything fo... Se mer

Betygsatt 5 av 5 stjärnor

Excellent provider. My bike was collected, serviced and returned in just over a week and a half as parts were needed. Very happy with everything having used my bike several times recently. The collect... Se mer

Företagsinformation

  1. Cykelreparation

Skrivet av företaget

Welcome to Bike Hero, your local team of bicycle mechanics ready to repair and service your bike so you can keep pedalling. We collect and deliver at your convenience.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

565 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(565)

144 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Excellent service and comm

Excellent collection/ delivery, especially handy as I was hit in a a hit and run accident and my bike was going nowhere.

Given time slots for collection and return.

Given a full explanation/ quote.

Bike now rides better than ever. I wish I could get fixed as quickly after the accident. Will now be investing in cameras and insurance

29 januari 2026
Logotyp för Bike Hero

Svar från Bike Hero

Thank you so much for your review - we work hard to ensure the collection & delivery service is as smooth a possible. Appreciated!

Team Bike Hero

Betygsatt 5 av 5 stjärnor

Great service

Great service, polite and courteous and quick response

29 januari 2026
Logotyp för Bike Hero

Svar från Bike Hero

Thanks Sandra for your kind words, we're glad you enjoyed the service. We think being polite is really important!

Team Bike Hero

Betygsatt 5 av 5 stjärnor

Problem with my Di2 rear mech not…

Problem with my Di2 rear mech not shifting.
Very quickly diagnosed the problem and were able to get the replacement part ordered the same day I dropped it off.
When they returned my bike to Kingston they were also able to adjust their route to accommodate my times.
Great job guys!

3 januari 2026
Logotyp för Bike Hero

Svar från Bike Hero

Hi Richard, thanks for taking time to review. We'll always try and make deliveries fit around customer's schedules - so happy it worked well for you.

Team Bike Hero

Betygsatt 5 av 5 stjärnor
Logotyp för Bike Hero

Svar från Bike Hero

Hi Valerie, thanks for your review. Customer service is really important to us - so we're happy your had a positive experience!

Many thanks,
Team Bike Hero

Betygsatt 5 av 5 stjärnor

Quick and fair

Quick respond , time efficient, Fixed my bike quickly, gave me quote for the cost before the repair.Pick up and delivered my bike with prearranged time and date .Professional and great communication throughout the process. Thank you

5 december 2025
Betygsatt 5 av 5 stjärnor

Quick

Quick, efficient, reliable and value for money. Great service from start to finish. Highly recommend

5 december 2025
Betygsatt 5 av 5 stjärnor

The team at bike hero are absolutely…

The team at bike hero are absolutely superb. We live in London and were struggling to find somewhere to service our large, Amladcykler bike. The team collected, serviced and returned the bike all in good time and the bike now runs like a dream. Highly recommend and will definitely be using bike hero for all of our future services.

2 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Super happy with the service at great…

Super happy with the service! I booked my bike for a service with free pick up and drop off included. My husband decided he would also like to add his bike with mine and this was not pre booked but at the time of pick up and this was no issue at all. It was very easy to add my husband's bike to the booking platform. Quick turnaround with the service and easy to agree a drop off time and date. Easy communication through their platform.

24 november 2025
Betygsatt 5 av 5 stjärnor

It was the first time I used you it’s…

It was the first time I used you it’s so handy for someone to come and collect and pick up as I don’t drive and I’m busy. I’m always at work. I would recommend to anybody to come to you for repairs. I was very happy with my bike, it was worth the weight. I will come to you in the future if I have any more problems with my bike or I need to get it serviced I have told friends and family as well.

24 november 2025
Betygsatt 5 av 5 stjärnor

Tried these guys out for the first…

Tried these guys out for the first time.
Paid for the top whack e-bike service because I had extra things outside of a normal service to request.
Easy process... Messaged them via the app with extra notes and info and all taken care if. They kept me informed and was notified promptly on Collections/Deliveries which were my main concern... but all in all good smooth process and will now send my other bikes :)

27 oktober 2025
Betygsatt 5 av 5 stjärnor

Good experience with my bike repair

I had a very sad bike that they picked up. They consulted me on repairs and what I wanted fixed, confimed the cost of the repairs, and returned a functional bike. Booking and returns system easy to use, staff friendly. Can't ask for much more, and I'll book again.

27 oktober 2025

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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