κατέβασα την εφαρμογή και έκανα χρήση καθημερινά. Συνειδητοποίησα ότι αν είσαι συνεπής στο καθημερινό πρόγραμμα υπάρχει σχετικά άμεσα αλλαγή στο σώμα. Τον 2ο μήνα δυστυχώς ήθελα να ακυρώσω την συνδρο... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Super freundliche und unkomplizierte Betreuung, selbst als ich einen Teil meiner Bestellung retournieren musste. Auch bei den Retourkosten sehr kulant – wirklich top Service! Ich bestelle auf jeden Fa... Se mer
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He desistido de la idea de seguir con la App y me devolvieron el 100% de lo que me cobraron en el banco por la suscripción sin oferta. Han cumplido. Aunque no me “atrapó” la App debo confesar que esto... Se mer
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Добро обслужване на клиентите Когато закупих работния план на промоция, не беше ясно, че е автоматично подновяване. Свързах се с отдела за обслужване на клиенти и те бяха много приятелски настроени и... Se mer
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Företagsinformation
Skrivet av företaget
Since 2017, we have been on a mission to create a healthier world for everyone, regardless of age, sex, physical ability, or background. Our goal is to make healthy lifestyle accessible to everyone so they can achieve long-term health benefits. Recognizing the lack of Diversity, Equity, and Inclusion in the market, we strive to eliminate barriers to well-being and self-esteem.
Kontaktuppgifter
Themistokli Dervi 39, 1st floor, Office 104, 1066, Nicosia, Cypern
- trust@betterme.world
- betterme-fasting.com
4,3
Utmärkt
190 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Wat een oplichterij!
Wat een oplichterij!
Eerst al 29,99 euro en 18,14 euro betaald.
Maand later wordt er ineens 59,99 en 34,56. Terwijl ik op de 28e dag het cancel!
Ik heb hier niet om gevraagd en hoop dat jullie hier nog iets aan kunnen doen!!
6 maj 2025
Omdöme utan inbjudan
Svar från BetterMe Fasting
Hallo.
Bedankt voor je reactie.
Houd er rekening mee dat elke gebruiker wordt gefactureerd op basis van het gekozen abonnement. Om verdere verlenging te voorkomen, is het noodzakelijk om het abonnement vooraf op te zeggen. Als je abonnement succesvol is opgezegd, wordt het niet verlengd. Neem contact met ons op via trust@betterme.world en vermeld dat je feedback hebt achtergelaten op Trustpilot, of geef ons je e-mailadres, aangezien we deze informatie via Trustpilot hebben opgevraagd. Zo kunnen we bepalen hoe we je een oplossing kunnen bieden. Bedankt voor je begrip!
Met vriendelijke groet, Team BetterMe
Je commence mon programme et pour…
Je commence mon programme et pour l’instant c’est très bien hâte de continuer et de voir les résultats
Équipe BetterMe disponible, au top et à l’écoute
5 maj 2025
Omdöme utan inbjudan
Svar från BetterMe Fasting
Bonjour,
Merci beaucoup d'avoir évalué nos services et laissé votre commentaire 😊️
Pour toute question, notre équipe se fera un plaisir de vous aider. N'hésitez pas à nous contacter par e-mail.
Cordialement, l'équipe BetterMe
BetterMe a répondu à mes besoins
J'avais de la difficulté avec mon plan suggéré par BetterMe. J'en ai fait part au service à la clientèle et j'ai été agréablement surprise du retour rapide et cordial qu'on m'a fait. On a répondu à mes besoins avec efficacité, le programme d'entrainement a été refait sans frais supplémentaire pour considérer mes limitations physique et je suis très satisfaite du suivi qui a été fait. Merci à l'équipe en place :)))
1 maj 2025
Omdöme utan inbjudan
Svar från BetterMe Fasting
Bonjour Hélène,
Nous sommes ravis de savoir que vous avez apprécié votre récent échange avec notre équipe 😊️
Nous sommes toujours ravis de répondre à vos questions ou demandes. N'hésitez pas à nous recontacter si besoin.
Cordialement, l'équipe BetterMe
Customer care eccezionali!!
Customer care eccezionali!!
Veloci, efficienti e gentili
5 maj 2025
Omdöme utan inbjudan
Svar från BetterMe Fasting
Salve Antonella,
Apprezziamo sinceramente il tempo e l'impegno che hai dedicato nel condividere questo commento con noi e con gli altri utenti.
Siamo felici di sapere che la tua richiesta è stata gestita con successo e che sei soddisfatto del risultato.
Il nostro team è sempre pronto ad assisterti nel miglior modo possibile. Puoi contattarci nuovamente in qualsiasi momento.
Cordiali saluti, il team BetterMe
I’ve had a great experience with…
I’ve had a great experience with BetterMe, great meal plans and exercises. Customer service were very helpful and quick to respond.
5 maj 2025
Omdöme utan inbjudan
Svar från BetterMe Fasting
Hello,
Thank you so much for this comment, Donna.
It makes us happy to know that your experience with both the app and our team was good. If you ever need any assistance, you can contact us via email anytime 😊️
Kind regards, team BetterMe
Mein Anliegen wurde innerhalb eines…
Mein Anliegen wurde innerhalb eines nachmittags zu meiner Zufriedenheit geklärt und erledigt. Vielen Dank 🙏
1 maj 2025
Omdöme utan inbjudan
Svar från BetterMe Fasting
Hallo Susanne,
Vielen Dank für Ihren Kommentar zu unserem Service.
Bei Fragen und Wünschen helfen wir Ihnen gerne weiter. 😊️
Mit freundlichen Grüßen, Ihr BetterMe-Team
Tôi rất hài lòng về cách sử lý cũng như…
Tôi rất hài lòng về cách sử lý cũng như thái độ của bạn. Nếu có cơ hội chắc chắn tôi sẽ tin và sử dụng ứng dụng này.
29 april 2025
Omdöme utan inbjudan
Svar från BetterMe Fasting
Xin chào,
Cảm ơn bạn rất nhiều vì phản hồi tuyệt vời của bạn!
Chúng tôi luôn cố gắng hết sức để giúp đỡ người dùng theo mọi cách có thể. Và thật tuyệt khi biết rằng bạn cảm thấy tích cực về trải nghiệm gần đây của mình.
Nếu bạn quyết định dùng thử BetterMe một lần nữa trong tương lai, chúng tôi chỉ cách bạn một email.
Trân trọng, nhóm BetterMe
Trying to cancel subscribtion
Trying to cancel subscribtion, but cannot locate a subscription made by me at all. Contacting my American Express card to stop future charges of $30.99 every month. Your company makes it difficult to find and prove that I did an actual subscription. Checked my Apple and Google accounts which show NO subscription. I want this MONTHLY CHARGE CANCELLED IMMEDIATELY!!!! Shows BETTERME-FASTING.COM on my Credit card!
THE MISTOKLI DERVI 39 OFFICE 104 NICOSIA 1066 35722030100 (ADDTIONAL INFORMATION: 67717413838 35722030100) CKO*BETTERME-FASTINGNICOSIA CY
11 april 2025
Omdöme utan inbjudan
Svar från BetterMe Fasting
Hello!
Thank you for your feedback.
We would like to clarify that we do not have direct access to your personal details as well as billing details. Only users can submit their purchases. Please, reach out to us with a request at trust@betterme.world and mention that you left feedback on Trustpilot, or, alternatively, provide us with your email address, as we have requested this information via Trustpilot. This way we will determine how we can provide you with a solution. Thank you for your understanding!
Kind regards, Team BetterMe
Wrongful Charge on my Account posted on March 28, 2025
I have a charge on my Royal Bank Visa Card for your services which I did not order on March 28th. The amount of the charge is $42.84. I am contacting the Fraud Dept. at my Bank about this charge. Please credit my account for the above amount of $42.84.
Please contact me about this matter asap.
Betty Auckland
40 Royal Oak Road,
Apt. 209
Mount Albert, On
L0G 1M
28 mars 2025
Omdöme utan inbjudan
Svar från BetterMe Fasting
Hello Betty.
Thank you for your comment.
Please note that each user is billed according to the subscription plan they choose. And to avoid any further renewals, it's necessary to cancel the subscription beforehand. We have also reached you via email, kindly check your inbox.
Kind regards, team BetterMe
Svar från BetterMe Fasting
Hello Ina,
Thank you so much for leaving your comment. We are so happy to know that your experience has been good. We appreciate your time and effort 😊️
Kind regards, team BetterMe
I’m happy with my interaction with the…
I’m happy with my interaction with the company
21 februari 2025
Omdöme utan inbjudan
Svar från BetterMe Fasting
Hello,
Mariia, we deeply value your review of the BetterMe experience and are genuinely grateful for your feedback.
We are pleased to know that the result is satisfying for you. So please don't hesitate to contact us whenever any assistance is needed 😉️
Kind regards, team BetterMe
Very helpful. Easy and fast
The service was so fast and the people helping me for my solution were so helpful!! I was surprised, in few hours everything was complete.
Thank you again!
21 februari 2025
Omdöme utan inbjudan
Svar från BetterMe Fasting
Hello! Thanks for your comments, we are so happy to be helpful. Best wishes for the future :) Kind Regards, Team BetterMe
They listened to me and helped me
They listened to me and helped me. They care about their customers and their wishes! A great team!
21 februari 2025
Omdöme utan inbjudan
Svar från BetterMe Fasting
Dear Alise,
We do our best to cater to all users' needs and help with any kind of questions daily to make sure that our beloved customers have a great and smooth experience at each step of the way.
So if you ever need any advice or assistance, our team is always at your service.
Kind regards, team BetterMe
Great customer service
Great customer service. Quick response to concerns.
24 februari 2025
Omdöme utan inbjudan
Svar från BetterMe Fasting
Dear Erica,
Thank you so much for leaving your comment about our service.
We are always glad to help with any questions and requests.
Kind regards, team BetterMe
Were kind enough to give me refund…
Were kind enough to give me refund after deciding not to continue with subscription
24 februari 2025
Omdöme utan inbjudan
Svar från BetterMe Fasting
Hello,
Tom, we greatly appreciate your comment, and we are glad that you are satisfied with recent communication with our team.
If any further help is needed, we are always just one email away.
Kind regards, team BetterMe
Pedido de reembolso
Minha demanda se deu por razão de uma compra que fiz por engano. Entrei em contato com o suporte e com tres interaçoes consegui ser atendido em meu pedido de reelmbolso. Nos diálogos o termo empatia foi mencionado e logo após materializado no desfecho. Só consigo concluir que o atendimento foi excelente.
18 februari 2025
Omdöme utan inbjudan
Svar från BetterMe Fasting
Olá Otavio,
É muito bom saber que você gostou da comunicação com nossa equipe!
Se precisar de ajuda, ficaremos felizes em ajudar com quaisquer perguntas ou conselhos.
Atenciosamente, equipe BetterMe
Great customer service
I had an issue regarding my membership and contacted customer service. They answered right away and gave me just the help I needed. I did not expect that kind of service from an app/website. Really really nicely surprised👌🏼
19 februari 2025
Omdöme utan inbjudan
Svar från BetterMe Fasting
Hello Pernille,
We are so thankful for your review regarding your recent experience.
Our team is always ready to assist you via email whenever any questions arise 😉️
Kind regards, team BetterMe
Great Customer service
Better me seems be on top of many things. Customer service is one of them, they are very quick in their responses and provide any information that is currently available. It seems that customers do come first instead of company first, I've seen a few companies that put the company first and people at the bottom. Again, this company does put people first. I'm excited to continue to work with them.
21 februari 2025
Omdöme utan inbjudan
Svar från BetterMe Fasting
Hello Mariah,
Thank you for your kind words about our team! It means a lot to us.
If you have any other questions or need further assistance, feel free to get in touch with us at any time.
Best regards, team BetterMe
Everything is perfect
Everything is perfect. The whole comunication and emphaty from the team is wonderful.
21 februari 2025
Omdöme utan inbjudan
Svar från BetterMe Fasting
Hello Emilija,
We deeply value your review of the BetterMe experience and are genuinely grateful for your feedback.
We are pleased to know that the result is satisfying for you. So please don't hesitate to contact us whenever any assistance is needed 😉️
Kind regards, team BetterMe
very quick response and great custom service
They were very nice and solved my problem very fasr
19 februari 2025
Omdöme utan inbjudan
Svar från BetterMe Fasting
Hello Manuela,
We are so happy that your recent experience with our team was smooth and pleasant! Thanks a lot for sharing this feedback with us and other users.
Whenever any questions arise, our team is always at your service!
Kind regards, team BetterMe
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.