Signed up due to a free spins offer, after signing up the offer wasn't visible on my promotions tab. I contacted customer support who were friendly, however after 30 mins of back-and-forth no soluti... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I didn't really want to use this betting app when I saw the 2025 but I'd already downloaded & commited to the sign up offer. Looks like whatever the issues were are no longer. I withdrew funds by visa... Se mer
Företaget har svarat
Overall Betano is a decent betting platform, there are many deposit options, the app works well and is generally smooth and they have an excellent casino....but...as someone who like to bet on tennis,... Se mer
Företaget har svarat
Ana was excellent. I stupidly didn’t read the T&Cs on the welcome offer well enough and cashed out early, which meant my qualifying bet didn’t earn my free bets. I proceed to bet another qualifying be... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
We’re a leading digital sports betting operator, with a focus on cutting-edge technology and responsible gaming. We’re trusted by and work with some of the biggest names in the sporting world. We’re partners with multiple European football clubs, including Aston Villa, and have a global presence as Official Sponsors of both UEFA Euro 2024 and the CONMEBOL Copa America. Not only that, but we’re operated by BVGroup, and this partnership combines our existing expertise with BVGroup’s technology, skill and responsibility as a gaming operator. Enjoy a range of fantastic features, including in-play betting, boosts and exclusive casino games, all supported by our dedicated Customer Support team. The Game Starts Now!
Kontaktuppgifter
Suite 2, World Trade Center, Bayside Road, GX11 1AA, Gibraltar, Gibraltar
- help@betano.co.uk
- betano.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 98 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Very helpful and sorted the issue very…
Very helpful and sorted the issue very quickly

Svar från Betano UK
I had a problem with a bonus bet .And…
I had a problem with a bonus bet .And Annamarie went beyond what she had to do for me .In matter of minutes she resolved my issue .Absolutely fantastic customer care. Many thanks .10/10 .

Svar från Betano UK
Brilliant I bet with talk sport it's…
Brilliant I bet with talk sport it's the same platform as betano and offers good bonuses. When I withdraw on g pay it credits immediately. However when I withdrew from betano it didn't. But I remember the same thing it's because they verify your first withdrawal then it's literally seconds . Thanks " louis" for clarification I was confused but now I'm not . Excellent service thankyou

Svar från Betano UK
Impressive!!
Jim was very helpful....and extremely understanding when I realised I had actually just confused myself by not reading things properly. He even wished me good luck! Also, I must just add the speed of his message in reply was around a minute.....when I have contacted Skybet help in the past I would still be waiting on help when the matches were over. Very impressed, well done Jim and Betano! 👍😁

Svar från Betano UK
Very helpful customer service person…
Very helpful customer service person called irene

Svar från Betano UK
My recommendation is genuine ,honestly…
My recommendation is genuine ,honestly fully positive! I received fast , clear and exac help I was looking for ! Thank You Betano and your team Jimm.. you the Best !!!

Svar från Betano UK
Excellent site
Excellent site, very easy to use and customer service is also excellent Jim to be specific, reassuring me that my withdrawal will be processed within 24 hours (my first withdrawal)
I would have gave 5 stars but the waiting time for withdrawals is what lets them down.
Other than that I find the site quite enjoyable and fair. And very generous with bonuses which is what I have managed a £600 withdrawal from and even better that there was no wagering attached to the bonus.

Svar från Betano UK
Jim gave excellent customer service
Jim gave excellent customer service, and resolved the problem I was facing. A big thank you to Jim

Svar från Betano UK
The site itself deserves three stars at…
The site itself deserves three stars at best - bonus funds that cannot be used, and ridiculous wagering accounts - the £50 welcome bonus is not all it seems (i got my £20 free slots bonus up to £120, then it predictably dwindles back to £0).
But Gina in customer services was very helpful indeed and resolved separate bonus issue. Five stars for her.

Svar från Betano UK
Alan was very quick and helpful on the…
Alan was very quick and helpful on the messaging facility

Svar från Betano UK
Signed up via promotion for 100 free…
Signed up via promotion for 100 free spins all worked once I deposited money they decided to have a message come up saying I'm unable to take part in promotions (for no reason) contacted support wouldnt give a reason just say they can't give details and I'm banned from promos on betvictor talk talk even though I've never done a promo through them or even used them at all before. They basically collected my data and my money then once I'd met there wishes put a block on my account which is bang out of order. If you don't want to uphold and offer don't offer it, don't try pull in new customers, take there details and money then try and screw them absaloutley disgusting behaviour.

Svar från Betano UK
Well what can I say about betano other…
Well what can I say about betano other then the site is a joke, I played the same game all the time to literally spend thousands just losing none stop, 19 deposits in the past week and the game I play just dead spins constantly, I done probably 90k spins and I can nearly win 3x my bet in the last 80 deposits I've managed to withdraw once just once they claim there slots are fair and are tested by independent auditors but yet the same things happen on this game I play none stop, the amount if bonuses I've had on this game i should be rich but no because 99.99 of the time i get 0x sometimes 20/30 bonuses in a row. I dont mind losing as its gambling but to lose 79/80 deposits on the same game should be enough to tell you all you need to know about this site. Its incredibly unfair and it will never be fair, I spoke to a rep and he said at the end if the day you will lose but I've been losing none stop for 8 months it just never ends. I thought it was the slot so I went on a different site and halfed the best and won thousands of times more then I do on betano so the proof is all there on how rigged the slots on this site actually are. Save yourself time and money just choose somewhere else because all you'll do is waste you're time and money here.

Svar från Betano UK
Jim was the man i got to help me out
Jim was the man i got to help me out, and he was very helpful, and gave me all the relevant help and advice. I appreciated his help, and he was very easy to communicate with. Excellent service

Svar från Betano UK
Jim was so helpful in solving my issue…
Jim was so helpful in solving my issue couldn’t of had anyone better handling it for me

Svar från Betano UK
Pavol was quick to respond
Pavol was quick to respond, courteous and helpful with the resolution…thank you

Svar från Betano UK
Ana was great
Ana was great. Helped me perfectly to help a problem or any issue great person.

Svar från Betano UK

Svar från Betano UK
Ann Maria excellent customer service
Ann Maria excellent customer service.
Others could learn from her.

Svar från Betano UK

Svar från Betano UK
Detta är Trustpilot
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