Betano UK  Omdömen 344

Don't play here , scam! dead spins 6 months! if you ask why same thing everyday ,they just closed my account. SO THROW AWAY YOUR MONEY AND DONT ASK QUESTIONS! ALL casino are scams but this one is best scam ever dont play here, trust me dont play here.
Any question answer will be copy paste blah.blah rondom generator bull***t

I've had an email from them saying I'm no longer eligible for any promos. Don't understand why as I haven't been winning (bookie's hate winners right?). All I've done it place some bets, always on horse racing or football. I've won £5/£10 here and there but my account is definitely down overall.

Feels unfair that I've been excluded for no reason so won't be returning.

EDIT: Exactly this is the response I got when I contacted them to ask why. They don't even tell you why, this is just a nothing response. Don't waste your time with then.

I’ve just joined and it’s givin me a free bet it’s saying to use on a 3 plus accumulater and it’s not giving me the option to add the free bet to my slip , it’s just saying deposit more

Slots are a great big scam never win at all and if u win big on the betting they just lock your account for verification Stay away its the shitest casino on the internet as its just robbing everyone the customer service just give you lies as a rwsponce like your some idiot

I would give this 0 stars tbh ive spent 350 over the last 30 dYs not one bonus that was profitable all it does is give little wins no were near what it should also rtp on these games i play are 92 rtp and they are totally diffrent on diffrent casinos there is something dodgy going on and dont listen to its random number generated as like i said i use other sites and have nonproblem litterally not getting a single good win and stake over £1600 with £0 withdrawaĺs and it doesnt even matter what game you play and the time so please give me a response and dont say please contact customer services they just say the same old shit tbh never been a sore loser but when im getting robbed its a diffrent story total scam AVOID AT ALL COST

I didn't really want to use this betting app when I saw the 2025 but I'd already downloaded & commited to the sign up offer. Looks like whatever the issues were are no longer. I withdrew funds by visa though it isn't as fast as other betting sites it didn't take that long for funds to go into my bank, went in within 24hours & I messaged live chat about my last offer I had for the sign up when I would get it & I have to say fantastic customer service!

nearly 4 weeks later and this company has took my money upon sign up but as soon as I try to collect my bonuses they block my account for verification purposes. I'm told it will take no longer than 4 working days to complete the verification process, it's even stated on the website. but after several live chats with their agents I get told the same story. I put a official complaint in but that has been ignored and I've not had any emails or communications to update me on why its taking so long. and now my last chat a,few minutes ago the
agent decided to abruptly
end our chat because they
couldn't give me any
answers for the basic
questions I asked. stay
away from this website as
they are quite happy to
take your money but when
you try and claim your bonuses they block your account. my passport was verified, my bank account and statement was verified, but they seem to have got confused about my council tax letter which they wanted to confirm my name and address details. even though they were on my bank statement which was verified straight away. how very strange!!

“Signup £30 bets offered” followed t&c’s after my bet finished. No free bets. Contacted and said I was banned from free bets as I violated an agreement, all I did was place a bet. Joke of a bookmaker

Do trust the new customer offer is a lie. Didn't get anything

I make a deposit and lose at the casino. I'm making a deposit again. I win a small amount and the Restriction is applied. I provide the documents. After 12 hours, I request all the bank documents that exist, confirmation of the address, a photo with a bank card and much more. This is bullying. I don't want to waste a few days of my life to get my money back.

Joined Betano today deposited £20 ,played £10 on slots won nothing.
Did a £10 football accumulator and won £110.
Went back on slots and played gold cash free spins, played 20p 40p 80p and then played £1 on the same game, i averaged about 500 to 600 plays and not one bonus was given, this needs to be addressed, how can no bonus come into play and whats the point of having a bonus on the games, the £110 they took in no time. Makes my blood boil, how can you not get a bonus,I feel ripped off by these.im not a sore loser but when you get no bonus off that many spins you know these are having your pants down.
That's another site I will close.

Shit and rubbish site....no deserve 1 star....but is not option fot 0.....steal you money just this....all rewiew what is with 5 stars is from them...is not a real player

i just hade bonus and money in my account and they closed and now i was texting the live chat and the sed they not can help me out i had there £4.520 i was playing £2 bet i got bonus on gold cash free spin and and i got big win and the just close me acount thanks for scaming i want my money back thanks

Don't believe the good reviews on this site they are wrong i won £600 lastnight at £1 a spin on the same game so I then played another game at £1 a spin and all 600 spins were dead i didn't win a thing and lost all the money this is disgusting that's not fair gaming people stay away you will lose your money

Okay.In the last few days I lost more than 850£ on "sugar rush".
What I got.on .
060p scutter.3.60£
On 1.20£ I got 20.6£
On 1.60£ I got 6.40£
Then nothing else...
What do you think,is it a fairplay?I think is a disgusting legal daylight robbery and you don't get anything,it's not a fairplay,it's a 100% chitting.

Now lost 200£ more again.
Didn't get anything.
Biggest win was 17£.
Got on scatter 3.20£
I send message now to national gambling helpline find out how fairness is that.It's 100% unfair.
1050£ loss and won 200£ back is 20rtp not 90something.
This company is a BIG LEGAL ROBBERY!

Updite:Lost further 1200£
Got 4 scatter on 2£ got 3£winning
Got scatter 0.6£ got 185£
That's all.
Just anyone let know how is this company work.....:)
DON'T PLAY HERE!RUBBISH

They had an offer available that I accepted, a 30% boost on a bet builder. I definitely clicked through the link, I’m very careful to do that. My bet won, but I did not get the bonus.

I opened a chat and was talking to Thomas. Although he seemed helpful, he just kept telling me that I had not accepted the offer. I know I did, as I’m careful, having been caught out before.

They wouldn’t budge, refused to look in to it further or honour their offer.

Bad customer service

SCAM! Deposited and played £10 to take advantage of the welcome offer, once money has been used no welcome offer applied to my account, contacted them and they said that due to business discretion I wouldn’t be getting one. Joke company, also told me I received an email prior to depositing saying that I was exempt from any promotion, I have never seen this email after checking every folder in my email. Avoid this company they are scammers.