i never received my order, i emailed numerous times, just to received a response of pay 8 dollars for a delivery fee. i wait to receive some fuses that go into a machine. useless. they sent me some ma... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
i never received my order, i emailed numerous times, just to received a response of pay 8 dollars for a delivery fee. i wait to receive some fuses that go into a machine. useless. they sent me some ma... Se mer
Företaget har svarat
We bought a memorial dream catcher for our friends who lost their beloved dog. It is beautiful and they appreciated it very much. We didn't realize there was a protective backing placed on the item... Se mer
The lack of communication and letting customers know that they are very very slow in getting items to you. My order/delivery status has been in the same location for weeks. Even after contacting (via... Se mer
Företaget har svarat
Fast shipping , received my items and was blown away!! I absolutely LOVE them ..,, they came out so bold and beautiful, pictures look great . Great communication and fast response the customer service... Se mer
We are a young, dedicated team always trying our best to bring customers the most positive shopping experience. Personalization is what sets us apart from other stores. At Best Custom we believe that personalization is the most powerful way to express your love to the person you honor and your personal characteristics as well. From birthdays and anniversaries to holiday gifts, we're your number one personalization destination where you can find one-of-a-kind products of high quality with unique designs. We've just started our business in 2019 but have the opportunity to be the gift destination for more than 600,000 customers from all across America and receiving a lot of lovely feedback from them. Your feedback is the motivation for us to continue creating new products and bringing you the best shopping experience.
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I’m living in Germany so I knew package would take a long time but almost a month felt ridiculous. Even with customs. Lucky the product came 2 days before the birthday of the person receiving the gift. The gift itself looked amazing. But overall a bit of a pain to wait for.

Svar från bestcustom.co
I did not realize that everything was being made in and shipped directly from China, which means even with “expedited” shipping it will take weeks for your order to arrive! The checkout process did not give me an anticipated delivery date, which should have been a red flag. I did not receive an order update until more than 1 week after ordering, and that was only after I emailed customer service to demand an update. I was told my order had shipped, but that is obviously not true because the “tracking link” has not updated for 2 days. I would cancel the order if I could!
Don’t fall for low prices… buy American Made, or even better… pay someone local to make what you want. It will probably cost more, but you will get what you wanted in a reasonable timeframe… unlike BestCustom!

Svar från bestcustom.co
This company is the worst company I have ever done business with and even worse is ripping me.off when I was buying a Charlie Kirk flag!! Had me.pay for expedited shipping and didnt get it any quicker than choosing free shipping!! Keep giving me the run around on a refund, PLEASE PLEASE PLEASE look elsewhere for your items! Flag is awful quality also this company needs shutdown and charged!! Look at all my reviews I never leave a bad review but this was needed so noone else gets tipped off!!

Svar från bestcustom.co
The cleanliness was top tier. I don’t know if I have ever experienced this level in Andalusia. The breakfast was so pleasant and plentiful. The staff was so friendly and welcoming, I kept praising the janitors and room attendants. The overall experience of our family staying with them was so wonderful and we will definitely recommend and appreciate their hospitality in the future.
Paid extra for a certain item and didn't get it. I had gotten something smaller. Still waiting to see if they are even going to do anything about it. I feel ripped off. Very unhappy.

Svar från bestcustom.co
Our first order got lost but you got right on it and sent a new one out and we recieved it today and the wife is happy.

Svar från bestcustom.co
Finally received my order it took a month to get here. If you’re in a hurry don’t purchase here. But the pj bottoms are cute. So if you have time to wait order here

Svar från bestcustom.co
Jackie loves his hat. He said it fits good on his head. He wears it everyday

Svar från bestcustom.co
Received this a week after I need this and paid extra for expedited shipping .

Svar från bestcustom.co
They were so patient with me and customized exactly what I knew I wanted with not just one memorial stake but 4. Each one turned out perfect and they were so nice! They really have a creative eye and truly artistic. I will definitely be using them again for other things in their store in the near future…
Had no idea this was not made inside US. Item arrived w over 8 tracking stickers. Was correctly made but flimsy material I was not expecting for price I paid for large version. The i’s & j’s do not reflect dots above letters.

Svar från bestcustom.co
My daughter’s tuxedo cat died recently and I knew that she would miss him. So I had a custom pillow with his image on it. She loved it!
I ordered a photo pillow of my dog that passed. She was sitting in the shade in the photo, but wasn't dark. She's a white dog. That resulted in them printing her blue. Wouldn't correct the issue. If that's the best the can print then they need better editing, printers, or quality material.
Editing to add that I had already contacted customer service and they wouldn't correct it.

Svar från bestcustom.co
I paid extra to upgrade to the “Premium Quality” t-shirt and was really disappointed. After just one wash, the neckline stretched out. The material is extremely thin and unfortunately, it didn’t hold up as expected. I’m not sure what the standard shirt is like if this was the upgrade.
Unfortunately, we ended up throwing it out because it wasn’t wearable—a total waste of money. I honestly expected much better for the price.

Svar från bestcustom.co
There was no draft or preliminary look of what it would be like. They ask for a name and we put the name there but that was not supposed to be on the sign. The sign should have said line 1, line 2, etc anything that was customizable.

Svar från bestcustom.co
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.