i never received my order, i emailed numerous times, just to received a response of pay 8 dollars for a delivery fee. i wait to receive some fuses that go into a machine. useless. they sent me some ma... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We bought a memorial dream catcher for our friends who lost their beloved dog. It is beautiful and they appreciated it very much. We didn't realize there was a protective backing placed on the item... Se mer
The lack of communication and letting customers know that they are very very slow in getting items to you. My order/delivery status has been in the same location for weeks. Even after contacting (via... Se mer
Företaget har svarat
Fast shipping , received my items and was blown away!! I absolutely LOVE them ..,, they came out so bold and beautiful, pictures look great . Great communication and fast response the customer service... Se mer
Företagsinformation
Skrivet av företaget
We are a young, dedicated team always trying our best to bring customers the most positive shopping experience. Personalization is what sets us apart from other stores. At Best Custom we believe that personalization is the most powerful way to express your love to the person you honor and your personal characteristics as well. From birthdays and anniversaries to holiday gifts, we're your number one personalization destination where you can find one-of-a-kind products of high quality with unique designs. We've just started our business in 2019 but have the opportunity to be the gift destination for more than 600,000 customers from all across America and receiving a lot of lovely feedback from them. Your feedback is the motivation for us to continue creating new products and bringing you the best shopping experience.
Kontaktuppgifter
2,9
Medel
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Cheap product and very slow shipping
9 september 2025
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
The order was received in a timely…
The order was received in a timely manner. The size of the blanket was not clear m to where I had to order another one. Which was very inconvenient.
16 september 2025
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
DO NOT ORDER FROM THIS COMPANY
DO NOT ORDER FROM THIS COMPANY!
THEY DO NOT DELIVER ON TIME.
THEY WILL CONTINUE TO TELL YOU THAT THEY ARE TRYING TO SPEED THINGS UP WITHOUT BEING ABLE TO GIVE YOU A REVISED POSSIBLE DATE OF DELIVERY.
I REALLY DON'T EXPECT TO EVER RECEIVE THIS PRODUCT AND I BELIEVE THAT THEY HAVE STOLEN MY MONEY.
SHAME ON THIS HORRIBLE COMPANY!
13 oktober 2025
Omdöme utan inbjudan
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
Good products, bad customer service
The item I received was in good condition, there was a major delay in shipping and production in the U.S versus getting it done internationally which would have took longer. So I received the gift about 3 weeks after I ordered it. I requested a refund due to me not being satisfied with the item and poor communication. They did not honor their refund policy despite me meeting all requirements for a refund and only offered me a 20% coupon towards my next order if I were to conduct business with them again. Overall, I am disappointed with how the situation was handled.
27 september 2025
Omdöme utan inbjudan
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
Packaging needs work
The craftsmanship is great but it arrived bent in 4 places. We tried to fix it but it still doesn't lay flat.
12 september 2025
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
The item was bent upon arrival and even…
The item was bent upon arrival and even though we did an expedited shipment it still took longer than expected. The item itself was beautiful if it hadn’t had the bend. I was told a new one would be sent but haven’t received it as of yet. Once it is received and is not damaged my review will be much better. In the reply about it being bent they were receptive to my suggestion about packing it more properly to protect it from bending.
12 september 2025
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email: support@bestcustom.co.
Please type your question directly in the message box to get an answer or solution.
Also, we’d like to let you know that the replacement item has been delivered to you.
Have you received it yet? We hope you’re happy with our product. ❤️
Thank you and have a nice day!
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
It's lovely
Fast production and shipping, it's beautiful. They really take care when making the metal grave markers. My photo submitted was even cropped of the background which was a nice touch that I didn't expect. Very happy!
11 september 2025
Great quality
Great quality. Exactly as described and shown in pictures. One very happy soccer mad boy
12 september 2025
You shipped in a 2" box crushing the 2…
You shipped in a 2" box crushing the 2 hats. We are reporting you to the Better Business Bureau. We are posting on Facebook and X.
6 oktober 2025
Omdöme utan inbjudan
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
Better products out there for the same amount of money.
Light weight material. Previous versions were of a heavier gauge material for the same price.
Very slow delivery.
12 september 2025
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
VERY DISSAPOINTED
VERY DISSAPOINTED! The pillow I recieved was a poor color representation of the photo I sent. The pillow turned out very red and I would have expected the company to ask me for another photo or color corrected it. Customer service was responsive but not helpful. I would NOT use this company, as they process orders without looking at them and there is no quality control. For a custom project company they need to rwview the photos sent and communicate with the customer during the process. There are many companies that provide this service so I would use a different company.
12 september 2025
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
My package was lost and customs per the…
My package was lost and customs per the report I received. I’ve been waiting over a month to receive my package. It is so hard to speak with someone although I did get a quick response back through the chat, it would be helpful if customers are able to speak to someone in person.
10 september 2025
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
I have not received my item yet.
10 september 2025
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
You've already taken the money for the…
You've already taken the money for the item out of my account but I received a message this morning saying the printer was broken choose another style with I couldn't sent message no reply did chat no reply. I WANT TO CANCEL THIS ORDER NOW. Don't like how you do business.
5 oktober 2025
Omdöme utan inbjudan
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
The hat was nice generally speaking
The hat was nice generally speaking. However, the colors were not as vibrant as the online ad, making the customized writing difficult to read.
9 september 2025
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
never got item
10 september 2025
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
looked nothing like the picture, shipped from china, took several weeks.
looked nothing like the picture. Engraving was in the wrong place and not actually engraved. Was shipped from china and took several weeks even though the website stated it would be delivered in one week. Buyer beware.
10 september 2025
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.