Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

i never received my order, i emailed numerous times, just to received a response of pay 8 dollars for a delivery fee. i wait to receive some fuses that go into a machine. useless. they sent me some ma... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

We bought a memorial dream catcher for our friends who lost their beloved dog. It is beautiful and they appreciated it very much. We didn't realize there was a protective backing placed on the item... Se mer

Betygsatt 2 av 5 stjärnor

The lack of communication and letting customers know that they are very very slow in getting items to you. My order/delivery status has been in the same location for weeks. Even after contacting (via... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Fast shipping , received my items and was blown away!! I absolutely LOVE them ..,, they came out so bold and beautiful, pictures look great . Great communication and fast response the customer service... Se mer

Företagsinformation

  1. Dekoration- och inredningsbutik

Skrivet av företaget

We are a young, dedicated team always trying our best to bring customers the most positive shopping experience. Personalization is what sets us apart from other stores. At Best Custom we believe that personalization is the most powerful way to express your love to the person you honor and your personal characteristics as well. From birthdays and anniversaries to holiday gifts, we're your number one personalization destination where you can find one-of-a-kind products of high quality with unique designs. We've just started our business in 2019 but have the opportunity to be the gift destination for more than 600,000 customers from all across America and receiving a lot of lovely feedback from them. Your feedback is the motivation for us to continue creating new products and bringing you the best shopping experience.


Kontaktuppgifter

2,9

Medel

TrustScore 3 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Shipping takes a ridiculous amount of…

Shipping takes a ridiculous amount of time. It’s been in China for so long. I wish I read the reviews here vs on their website. Do not order unless you want to wait a long period of time.

12 maj 2026
Omdöme utan inbjudan
Logotyp för bestcustom.co

Svar från bestcustom.co

Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️

Betygsatt 1 av 5 stjärnor

i never received my order

i never received my order, i emailed numerous times, just to received a response of pay 8 dollars for a delivery fee. i wait to receive some fuses that go into a machine. useless. they sent me some machine parts and it was already labeled and addressed to another person. DONOT BUY

3 april 2026
Logotyp för bestcustom.co

Svar från bestcustom.co

Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️

Betygsatt 1 av 5 stjärnor

Poor quality and even worse customer experience.

The quality of the product was laughable. I have asked for a refund since December 2025 and they still refuse to refund me anything because it was a specialized product. Well I would normally agree but if you saw how terrible of a product I had received, you think you would want to make it right. Beware of this company its a scam.

10 april 2026
Omdöme utan inbjudan
Logotyp för bestcustom.co

Svar från bestcustom.co

Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️

Betygsatt 5 av 5 stjärnor

Very happy

Even though my blanket came with an error, they were great on fixing it and re-doing it for free..my daughter loved it..

2 februari 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

This store is engaged in deceptive and…

This store is engaged in deceptive and fraudulent ecommerce activity by systematically copying Etsy sellers’ listings and using those copied listings to advertise and sell products on its own store.

22 mars 2026
Omdöme utan inbjudan
Logotyp för bestcustom.co

Svar från bestcustom.co

Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️

Betygsatt 5 av 5 stjärnor

Beautiful Keepsake

We bought a memorial dream catcher for our friends who lost their beloved dog. It is beautiful and they appreciated it very much.
We didn't realize there was a protective backing placed on the item for shipping. When I reached out to the company, they were quick to respond and solved the issue. They had great communication which is rare in these times.
I definitely recommend this as a lovely keepsake and I appreciate the professionalism of the support team.

28 februari 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fast shipping

Fast shipping , received my items and was blown away!! I absolutely LOVE them ..,, they came out so bold and beautiful, pictures look great . Great communication and fast response the customer service team were amazing.

16 mars 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Do not shop here!

I rarely leave reviews, but this product was so disappointing it’s worth warning others. The “Personalized USA 250th Anniversary Whiskey Glass” is extremely poor quality and nowhere near worth the price. It’s not even something I’d consider displaying on my home bar — it went straight into the trash.

The biggest issue is how misleading the product description is. The design is not laser etched, engraved, or embossed as implied. It appears to be flat printed with low-quality ink, which looks cheap and wears the same impression. Nothing about it feels premium or durable.

I also paid extra for the “Made in USA” option, but the item shipped from China, which raises serious concerns about the accuracy of that claim. The shipping was handled by UniUni, which only added to the frustration of the overall experience.

Quality control also seems nonexistent. What I received looked nothing like what was advertised. I’ve included a comparison photo on other review sites.

Customer service was equally frustrating. They were very responsive when I had pre-sale questions, but once there was an issue with my order, responses became slow and unhelpful. The polite tone feels superficial when there’s no real resolution behind it.

For anyone considering purchasing, I strongly recommend documenting everything — save emails and take photos if something is wrong. I ultimately had to file a chargeback with my bank. It was initially ruled in my favor, the company appealed, and after submitting additional evidence, I won again and the case was closed.

Overall, this was a disappointing experience from product quality to post-sale support. I would not recommend this item or this seller.

2 januari 2026
Omdöme utan inbjudan
Logotyp för bestcustom.co

Svar från bestcustom.co

Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️

Betygsatt 1 av 5 stjärnor

Poor Support and Delays

II ordered an Acrylic Heart with engraving and flowers. I did not know it was made in China and each order was shipped from China. It arrived withing a reasonable time but one line of the engraving was off-centered. I contacted Support and they supposedly ordered a replacement. I never received any order number for the replacement. Comms with Support are very slow. They do not give much information, but are always apologizing. The replacement has taken 2-3x longer and has still not arrived. I requested a credit and will dispute the charge with my CC company. Not a big hassle for $60. I would think twice about using this company.

12 mars 2026
Omdöme utan inbjudan
Logotyp för bestcustom.co

Svar från bestcustom.co

Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️

Betygsatt 1 av 5 stjärnor

Beware - they do not fulfill orders.

The products I purchased back in December still haven't arrived. I also paid additional for US delivery. Each tracking number they provide me is from China.

29 december 2025
Omdöme utan inbjudan
Logotyp för bestcustom.co

Svar från bestcustom.co

Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️

Betygsatt 1 av 5 stjärnor

Never again

The size is way to small material is trash it took over a month and no response when ask about refund save your money no response

6 januari 2026
Logotyp för bestcustom.co

Svar från bestcustom.co

Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️

Betygsatt 1 av 5 stjärnor

This site is a complete scam

Update: Don't let their nice response fool you. After going back and forth, providing the reason why I want a refund, then having to provide a photo to show them the junk they sent me; I was told "Please remove the protection film and the product will be complete."

No idea what they're talking about. Product is "complete" trash. Period.

So, be forewarned: They will NEVER provide you a refund. Highly UNETHICAL business practices.

This site is a complete scam. Every item I ordered was nothing like the site photo. I paid $150 for 4 sun catchers that were just junk plastic. No detail, dull colors, one dimensional and worth $1 at best.

Customer service? There is no customer service. If you want to return an item, they make you jump through hoops, then ghost you.

Site says “Satisfaction Guaranteed”. It’s a lie.

Photos are all AI generated and look stunning, so it’s easy to believe they’re selling quality artistic pieces.

1 februari 2026
Omdöme utan inbjudan
Logotyp för bestcustom.co

Svar från bestcustom.co

Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️

Betygsatt 1 av 5 stjärnor

Ordered on 2/6 and paid expedited…still no product or tracking number as of 2/24/26

Ordered on 2/6 and paid expedited shipping for pokemon card for valentines day. I reached out 5-6 business days after purchase. They immediately responded, we are very sorry, etc. It is now 2/24 I have followed up on 6 separate occasions. It has been 12 business days since I placed the order and it has been 10 since receiving any correspondence. This site is a scam. My lawyer will be serving you.

6 februari 2026
Omdöme utan inbjudan
Logotyp för bestcustom.co

Svar från bestcustom.co

Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️

Betygsatt 1 av 5 stjärnor

Absolute scam

Absolute scam. It took a month to get here, had the complete wrong details on it, was heavily damaged, and noone will get back with me. The map had the complete incorrect location, the map wasn't even half the size as advertized, the spacing left the bottom 1/3 was completely empty, and the plexi was heavily scratched and scuffed. STEER CLEAR OF THIS COMPANY.

9 februari 2026
Omdöme utan inbjudan
Logotyp för bestcustom.co

Svar från bestcustom.co

Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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