i never received my order, i emailed numerous times, just to received a response of pay 8 dollars for a delivery fee. i wait to receive some fuses that go into a machine. useless. they sent me some ma... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We bought a memorial dream catcher for our friends who lost their beloved dog. It is beautiful and they appreciated it very much. We didn't realize there was a protective backing placed on the item... Se mer
The lack of communication and letting customers know that they are very very slow in getting items to you. My order/delivery status has been in the same location for weeks. Even after contacting (via... Se mer
Företaget har svarat
Fast shipping , received my items and was blown away!! I absolutely LOVE them ..,, they came out so bold and beautiful, pictures look great . Great communication and fast response the customer service... Se mer
Företagsinformation
Skrivet av företaget
We are a young, dedicated team always trying our best to bring customers the most positive shopping experience. Personalization is what sets us apart from other stores. At Best Custom we believe that personalization is the most powerful way to express your love to the person you honor and your personal characteristics as well. From birthdays and anniversaries to holiday gifts, we're your number one personalization destination where you can find one-of-a-kind products of high quality with unique designs. We've just started our business in 2019 but have the opportunity to be the gift destination for more than 600,000 customers from all across America and receiving a lot of lovely feedback from them. Your feedback is the motivation for us to continue creating new products and bringing you the best shopping experience.
Kontaktuppgifter
2,9
Medel
3 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I’ve never bought from these guys
I’ve never bought from these guys. But I get these robot e mails. Inaction of my privacy and device
1 oktober 2025
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
You are not trustworthy!
I have contacted your company numerous times about not receiving my Freedom hat and you have not been responsive at all, I would not recommend anyone to do business with your company.
26 september 2025
Svar från bestcustom.co
Hello, sorry for the inconvenience.
Your order was not delivered due to the wrong address, it is currently at the post office and waiting for you to pick it up.
To protect your privacy, we recommend you to contact our customer service via this email: support@bestcustom.co
Please enter your question directly into the mailbox to get an answer or solution.
We will provide a suitable solution for you as soon as possible.
Thank you and have a nice day!❤️
Poor delivery.it takes too long
1 oktober 2025
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
The product was over priced and poor…
The product was over priced and poor quality.
4 november 2025
Omdöme utan inbjudan
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
Could be better…
It took almost a month to receive the order. The bookmark came and the quality was not as good as expected. It was too thick for a book. The tassel was also not the chosen color.
6 oktober 2025
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
3 star
Well considering the hat was a completely different material and color, i'd say it wasn't quite a 5 star willing delivery. But at the same time, that is what I get for ordering a TPUSA hat, on a non TPUSA website. So I guess congrats on getting the money and wastint mine.
3 oktober 2025
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
Item arrived on time and it was as…
Item arrived on time and it was as expected. Will do business with them again.
3 oktober 2025
Sent wrong order out
Sent wrong order out. It has takin way to long for my product to get here
3 oktober 2025
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
The exact product will be delivered in 1-2 days
Thank you and have a nice day!❤️
Pillow was perfect
Pillow was perfect. Looked exactly like my furbaby that recessed. Now I have something to remind me of him.
25 september 2025
order not received after weeks of…
Order not received after weeks of waiting, company will not provide a refund. When the order was placed it had a delivery date of no later than October 16th. Still haven't received the item as of 10/29. I paid $9 for shipping alone for a small 2in patch. According to the tracking information it has yet to even leave their facility.
29 oktober 2025
Omdöme utan inbjudan
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
Customer service was excellent
Customer service was excellent! Communication was great.
1 oktober 2025
Wasn’t what I ordered and then they…
Wasn’t what I ordered and then they have made it impossible to return. Was told to contact the customer service team which is probably the same person and I did weeks ago and all they did was tell me that’s what I ordered oh well even though it clearly wasn’t through the email chain I still have saved
30 september 2025
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
The hat was not what was expected
The hat was not what was expected. Quality s not good.
1 oktober 2025
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
Awful never again!!!
It took a month to get my order. Arrived extremely late for my daughter’s anniversary. Never again will I order from this company.
1 oktober 2025
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
Scrabble Name Tiles
Well let's see, I liked that it was already framed, the spelling of each name was correct, the size is perfect, love that it's made to look like rustic wood. The only thing I didn't like is that it was actually shipped from China then shipped to a seller on ETSY (in the US,who I ordered it through) and took like 3 weeks to get to me in the US. I hard believe there isn't a person in the US that doesn't make them. But the product itself was very nice and I'm sure the person I'm giving it to will be very happy.
25 september 2025
Could see burn marks from where it was…
Could see burn marks from where it was cut out all over it.
1 oktober 2025
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
Expedited Shipping …
Still waiting on my 12.99 expedited shipping charge since the item didn’t come in time for the occasion
1 oktober 2025
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
At the end of the day, I was quite pleased!
The purchasing process was smooth, and communication from Best Custom was as effective as could be. I didn't realize the product I purchased was coming directly from China. Therefore, it was really hard to ascertain a delivery date. The information only said China to US. It took approximately 6 weeks to receive the item. However, I was very pleased with the product. The quality was good and I was quite pleased. Even with the delivery notification process, I would order from Best Custom again. It gained my trust and I appreciate it.
1 oktober 2025
Svar från bestcustom.co
Hello, sorry for any inconvenience.
To protect your privacy, we suggest you contact our customer service through this email : support@bestcustom.co
Please type your question directly in the message box to get an answer or solution.
We'll offer a proper solution for you asap.
Thank you and have a nice day!❤️
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.