Our original PO 33972 was for £61.65 worth of crab despatched Wed 22 July I paid for a 24 hour express service via Royal Mail. It arrived Fri approx 1pm in effect 50 hours later not in good conditio... Se mer
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Det här tycker kunderna
Excellent Quality crab claws delivered on time. Tried large claws as a comparison but weight of shell was too high as proportion of the total weight provided. Still very nice quality of crabmeat.
We have been using Berwick Shellfish Co. for years, both for our hotels and for private functions. They are very helpful, deliver on time and are an absolute pleasure to do business with. Their lo... Se mer
We have been ordering lobsters from Berwick Shellfish for several years. They are wonderful - a real treat. We are also fans of their dressed crabs, which are HUGE! The frozen products - prawns, lobs... Se mer
Företagsinformation
Skrivet av företaget
Berwick shellfish are seafood Specialists est: in 1969. We provide Lobsters, Crab, Oysters, Langoustines, Seafood Platters, and all manner of shellfish. 2024 marked a keystone moment when moving into our New Shellfish processing factory located at Berwick ramparts Business park. We are now capable of holding over 7000 kg of Live Shellfish , with a cooking facility handling around 950 kg per hour, proving to be one of the most long term shellfish export companies in the UK, now delivering to over 11,000 clients across the UK via our online sales network.
Kontaktuppgifter
Dock Road, TD15, Tweedmouth, Storbritannien
- berwickshellfish.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 2 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
No communication after order…
No communication after order confirmation, didn't answer phone calls and ignored e mails. Had to claim money back from my credit card. their either a con, gone bust or have terrible customer service.
Either way Avoid
Lobster meat
We bought your lobster meat. An excellent product at a good price. You have got yourselves a fan. Very well packaged and excellent delivery service. The meat was "top notch" with no waste and big chunk. Well done !
No seafood and no refund
I have been a customer of this company for a few years. I had issues with the delivery before, but my 2025 Christmas order, which was placed and paid for on 18th November 2025, has never arrived. I have tried again and again to contact the company by phone, SMS message and email asking for a refund. The phone was simply never answered and there has been no reply to my emails, so I am left with no fish and no refund. The produce is excellent when it does arrive, but obviously I can no longer use this company because customer service is non-existent.
Very good size cocktail crab claws will…
Very good size cocktail crab claws will definitely order again
Enjoyable products.
They took my money and failed to…
They took my money and failed to deliver the two lobsters ordered. No communication other than a call I placed with a promise to come back to me - never materialised. Poor experience. No excuses. Ruined my NYE dinner.
Shop app indicates my order was…
Shop app indicates my order was delivered am
Hant yeg arrived
I have sent several e mails to seller as yet awaiying joth delivery and response
Amazing. Just order. Everything perfect
Great choice, amazing price, easy to order and delivered on time.
The s a good was quality and made for a perfect Christmas.
DO NOT BUY FROM THIS FIRM
DO NOT BUY FROM THIS FIRM. SEE PREVIOUS REVIEW PLUS ALL THE OTHERS BRING RIPPED. THERE IS NO WAY OF CONTACTING THE CROOKS RUNNING THIS SHOW. THE PHONE NUMBER 01289304373 JUST RINGS OUT. THERE IS NO SHOPFRONT TO COLLECT GOODS.
OBVIOUSLY FROM THE NUMBER OF NEGATIVE (0) REVIEWS THIS IS A SERIOUS PROBLEM. AS MENTIONED BY OTHERS THESE CROOKS JUST DONT CARE WITH NO FEEDBACK BRING ISSUED FOR THE ONGOING NUMBER OF NEGATIVE REVIEWS.
I HAVE NO ALTERNATIVE BUT TO NOW REPORT THIS THEFT TO THE BERWICK POLICE

Svar från Berwick Shellfish Co
over the years I return never have i…
over the years I return never have i been disappointed by the quality or selection offered.Delivery arrives at the day requested.
Good quality and delivered on time
Really good service
Really good service delivered when we wanted and quality was first rate, lovely crab and lobster
Do not use for Xmas delivery
Did not ship for Xmas Eve when they said they would, has ignored contact, and not issued a refund.
Each Christmas
Each Christmas, we treat ourselves to a fish platter, and it never fails to impress! The portions and freshness consistently exceed expectations.
Beautifully packed and chilled
Delivered on time. Beautifully packed in an insulated polystyrene box with several frozen chill packs so the crab, lobster, smoked salmon and prawns arrived in perfect chilled condition and fish cakes were frozen. Excellent quality seafood and generous portions. Thank you!
All delivered in suitable packaging
All delivered in suitable packaging. Ice packs still well frozen. Only one product- the scallops were not frozen, as stated. And the lobster shells were frozen. Otherwise, the lobster and crab were delicious for our Christmas lunch.
Repeat customer
Repeat customer - very happy - easy ordering - well packaged prompt delivery - excellent quality and value - will be back
Always good quality and good value
We order a fish platter every Christmas and we’re never disappointed! The quality and quantity are always great.
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