Benheart Omdömen 

Benheart has excellent customer service!! I would like to thank Guilano VERY MUCH for the way in which he engaged with me throughout the returning of boots that did not fit me. He communicated with me on a very timely basis throughout the return process, and with the utmost grace and professionalism. I could not be more pleased as a customer and will certainly purchase from Benheart again.

And, I did purchase another pair of boots from Benheart in my size and they fit beautifully - the leather is so soft, and the boots are so comfortable.

Thank you so much, Guilano, and please extend my heartfelt thanks to the Benheart team as well!
Lisa

Ottima esperienza sia con il reparto clienti che i con negozi. Mi hanno sostituito un paio di scarpe che presentava un piccolo difetto. Non me l'aspettavo visto che l'acquisto risaliva a un anno. Giuliano è stato di un grande aiuto. Le ho scritto prima di un viaggio a Milano e mi ha fatto trovare le scarpe al negozio di Milano. Ho diverse scarpe di Benheart, sono fantastiche, di alta qualitá e Benheart propone un vero servizio ai clienti anche dopo l'acquisto. Grazie di tutto.

Quickly fixed mistake

Produit d'excellence, cuir, fabrication, design ...
La dame du magasin humaine, bienveillante et très professionnelle
Experimenter à l'usage la solidité des chaussures

Bravo

Great in-store service and shop/staff personality. Great product, quality and style.

I visited the Milan store and had a wonderful experience with Teresa. She made a belt for me and also bought a beautiful cross body bag. Great store!

Love the boots, the fit and style is wonderful.

Last year, when visiting Florence, our tour guide suggested we visit Benheart for leather goods. We had the best time looking and then trying and buying. The staff are very helpful and knowledgeable. So, when I needed a pair of ballet flats, I knew where to go!

Their attentiveness to detail. Their efficiency. How expeditious they were. How caring about my needs & willing to offer different venues to assist my experience. Efef was absolutely wonderful to work with. I highly recommend them! Happiness is…benheart!

Purchasing from Benheart was such a great experience. I bought a jacket and noticed there was a slight tear on the pockets after a few days of wearing it.

I contacted customer support and communicated with Giuliano, who assured me that this sort of issue was not common. At this time, I had already returned from my holiday back to my home country. Giuliano then proceeded to send me a replacement jacket free of charge.

This type of customer service and product reassurance is amazing! I would highly recommend Benheart to anyone.

Laura and Khalid have been absolutely wonderful! They were so helpful and went out of their way to make our experience memorable. I will certainly be a repeat customer whenever I come back to Florence!

I bought this bag in my vacation and then at home after two month there was a damage in the bag.
I contacted Benheart and they really quickly solved the issue and the service was really exceptional and I am super happy and satisfied.
Thanks a lot 🙏🏼 I just love this bag so much 🥰 and happy to have it back again

Benheart is th

Duccio was an absolute pleasure to deal with. The owner was personally in store, and Duccio consulted him to ensure I received the best possible price. Highly recommend.

Excellent customer service. Everything was handled professionally and promptly.

Tout est parfait personne très réceptive et une réponse favorable très rapidement merci beaucoup

I had purchased a jacket whilst on holiday in Milan several years ago. I needed it altered and contacted the team who were incredibly helpful, arranged collection and had the jacket back to me within a matter of weeks. The jacket fits very well now and the quality of work is excellent.

Excellent products. Top quality leather. Stylish. Customer service very helpful, they responded and helped via email

Fashionable, good quality and affordable
products.
Handling business sincerely.

Prodotti stupendi, tutti artigianali e ben curati nei dettagli. Accoglienza e disponibilità in negozio non comuni. Ci tornerò presto.