I called to cancel in May and eventually was allowed to?? After lots of offers and alternatives suggested. I thought that’s it. Then in July just I had an email telling me my next delivery was... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Worst company ive ever come across. Absolute harassment. Illegal, exhausting, and dodgy processes around every turn with these lot. I beg you ... for your sanity's sake, avoid Beer52, Wine52, and Coff... Se mer
Like all the other comments, extremely difficult to cancel subscription. Once I managed to speak to one of their advisors, I was questioned to why I was cancelling the subscription and when I stated,... Se mer
cant cancel unless you call up. They have arrangements with other companies to give you a special offer for an (almost) free crate when you've bought something. This sets you up with a subscription, w... Se mer
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 8 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The most horrendous online scam I have…
The most horrendous online scam I have ever fallen for. Signed up to try the free box and paid just under 10£ for shipping.
The beers that are sent are of a horrendous quality. Really terrible flavours are added to accommodate people who really don’t understand or value anything on a traditional beer taste.
On top of this unsubscribing is nearly impossible. I unsubscribed immediately after trying the first beer. The website takes you through 6 pages where you consistently have to refuse to continue the subscription.
I thought it was done there, but NO. Today I got a notification that my next delivery has been shipped out. Turns out after all the cancellation pages there is a small section at the bottom that says you need to call the company to cancel. I have reported the company as fraud and will be sure to inform my community that this company is horrible and one to avoid.
Sad that your sales strategy is to harass and force people into your subscription.
Misselling and lies
They sold me a 2 box deal with "no commitment" and failed to disclose that it turned into a subscription that I had to cancel. They've seen the proof that they messed up but refuse to refund the money taken. They have continued to repeat lies regarding my case so I would warn anyone off trusting them - they double down even when presented with evidence. A company that refuses to acknowledge and rectify its mistakes deserves to be publicly shamed.
BEWARE THIS IS A SCAM COMPANY
BEWARE THIS IS A SCAM COMPANY
We got invited to have a box of beer (8 cans) for £5.95 of what we thought was a company trying to get itself known. Then somewhere in the payment section you are legally ripped off by Beer52. We spotted the email saying your order is being despatched and emailed to cancel within 1 hour saying don't send whatever your sending (as we had no idea who this was) and you cannot stop it because they will rip you off. We We spoke to Jack at Beer52 who was very polite and said I'm sure you will get your money back, you don't. You bounce emails to and fro with their customer service who do not/will not budge. You cannot stop the beer being dispatched either. WATCH OUT FOR THE PROMOTIONAL BEER BECAUSE THEIR IS NOTHING PROMOTIONAL ABOUT IT - YOU WILL BE SCAMMED. After posting your review you will get some type of reply through Trust Pilot saying your the problem. Fingers crossed Money Saving Expert will pick up on Beer52 as a scam company and warn more people. BEWARE
It is impossible to unsubscribe from…
It is impossible to unsubscribe from spam emails, even after multiple attempts and years later still getting messages through to my email and on my phone
Trying to cancel a subscription and…
Trying to cancel a subscription and constantly being forced through deals to then only have a screen say now call this number to cancel is a disgrace so someone can offer more deals awful customer service should be ashamed and this practice should be illegal
I opened an online account with Morrison and what I got was a scam artist!
I opened an online account with Morrisons and received an offer for free craft beer with only postage to pay. This morning I received a text informing me that my order was on its way. I had placed no order.
I contacted beer52 and was informed that I had signed up to a subscription at £27 pm.
I did no such thing!
I contacted beer52 and they cancelled my subscription without a refund and I am left with 8 beers and I don't even drink!
This is sharp business practice and I will try and inform the relevant authorities about this company.
This type of business borders on the criminal.
rung to cancel yet still took my money
rung to cancel yet still took my money
raising a visa card dispute
Cancellation process far too tedious.
Logistics of having to be in for deliveries of alcohol don't work for me. Not their fault, but they make it very difficult and tedious to cancel the subscription. Several 'are you sure' type steps on the website and then you have to call them. Spent a total 17 minutes on the phone listening to sales recordings. When they finally answered I had to listen to more of them trying to retain my custom from the call handler. No reason for it to be any more than two clicks on the website. Unsatisfactory.
Don't bother
Don't bother they offer a free box then pull you in to a subscription then make it near impossible to cancel can't cancel online have to call spend ages on hold waste of time
Scam scam scam …
Scam scam scam do not use they take money out of your account and when you phone to complain it took me over an HR to sort out and never got my money back
Beware of the 'free' box
Signed up for a free box and ended up tied into a subscription. No communication to say that was the case or that another box was on the way just a £27 charge to my account. Can't cancel online, you go round in circles after multiple pages of being badgered into staying with various extortionate offers to finally be given a contact number. On hold for 10 minutes and get through to an OTT sickly sweet customer service representative that doesn't give a toss and still badgers you with more offers. Awful company and the beer isn't great either, avoid!!!
DON’T SIGN UP
Really wished I had checked these reviews1st before going ahead.
Got “conned” into the “6 free beers” after a purchase of another website. Paid £6.95 for delivery and guess what? No beers arrived!
After eventually finding out that I had to call to cancel, got through to a rude person who couldn’t wait to get me off the phone! When asked if I could get a refund on the delivery charge, I was told she doesn’t have access to that system (strange for a small company!) and that someone would contact me to today … after seeing these reviews I won’t be holding my breath.
So annoying that companies like this still operate … I suppose you only have to catch a couple of suckers every now and again to keep going.
Just going through the same trick…
Just going through the same trick myself….
Just like you I will pursue this further. Daily Telegraph was how I got hooked in with their special subscriber offer… Not good feedback for you DT either!
Duped into a subscription from an offer of free beers
Like many others I was duped into a subscription on the back of an online Argos purchase where you only pay for postage. It wasnt clear anywhere through the process I was signing up to a subscription (£27 for 8 beers a month!). Having tried to cancel it takes you through several online pages tempting you to stay with the end result a phone number to call. Rang the number and took about 5 minutes for someone (American accent) answered and cut me off going through the process. Like ithers I've contacted my bank to cancel future payments.
Signed up for free case and got 8 very…
Signed up for free case and got 8 very average beers and then realized I had signed up for a monthly subscription - total con
Give Beer52.com a wide berth.
There was an offer through LNER account holders of a box of free beer with only the postage to pay for which I sent off for. The site also offered a subscription to sign up for which I declined……. Just recieved notification that I’m being sent my next box and been charged £27. Crooks!
Got a free beer promotion after…
Got a free beer promotion after purchasing something on Argos turns out it’s not free beer it’s a subscription SCAM don’t do it won’t let me cancel for 24 hours THIS IS A CON SITE STAY AWAY
Scam
Enjoyed the first case of wine they sent out with the voucher, failed to show any evidence of me joining them with a membership so second month comes and they take £36 out of my account.
I witnessed the transaction around half 7 in the morning and called them at 9am on the dot to cancel membership and cancel order, ended up cancelling membership (whilst trying to persuade me to just pause it instead and buy more things) but refused to cancel order because ‘it was already being sent off from the warehouse’ despite the transaction saying pending in the bank. They really need to give customers an easier way of cancelling and open up their customer service the same time they open up them warehouses.
The beers were quite good
The beers were quite good, but this was going to work out an expensive way of buying.
There seems to have been a bit of a pile on about the cancellation policy. I agree with some of the sentiment and would give four stars had my email request been dealt with and I hadn't had to phone to do so. But once my call was answered it took about two minutes. To call it a scam is going too far.
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