Customer service was first class unfortunately I had ordered the wrong size BBQ cover and Karl made the return and exchange painless. He kept me informed of the progress of the return and the delivery... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
BBQ Model Jupiter absolutely brilliant. Delivered on a pallet it was perfectly packed. Assembly and supporting instructions excellent. Such a pleasure to eventually switch on and go for our first BBQ.... Se mer
The item was delivered promptly in a sound sealed box. No damage was apparent on the box and all the items on the instruction sheet were contained therein. Altogether a good, responsive service. BBQ... Se mer
Amazing service, I hadn’t quiet put the bbq together correctly so I emailed what I had done wrong, they got back to me within an hour and had the manufacturer response within a couple of hours Could... Se mer
Företagsinformation
Skrivet av företaget
The BBQ Outlet sells Barbecues. Online retailer of Outback BBQs, premium covers and spare parts.
Kontaktuppgifter
Unit 3 Maidenhead Ent Centre, Cordwallis Street, SL6 7BE, MAIDENHEAD, Storbritannien
- 08006344484
- orders@bbqoutlet.co.uk
- bbqoutlet.co.uk
4,9
Utmärkt
446 omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The delivery was on time as requested
The delivery was on time as requested, First class service.
22 april 2019
Omdöme utan inbjudan
seems a decent bit of kit quite a task…
seems a decent bit of kit quite a task to put it all together though and instructions not very clear.
21 april 2019
Omdöme utan inbjudan
BBQ Model Jupiter absolutely brilliant
BBQ Model Jupiter absolutely brilliant. Delivered on a pallet it was perfectly packed. Assembly and supporting instructions excellent. Such a pleasure to eventually switch on and go for our first BBQ. This was our 2nd Outback, the first model lasted over 12 years. We just wanted a more current model.All boxes ticked.
21 april 2019
Omdöme utan inbjudan
Not for the faint hearted
Not for the faint hearted. Assembly took me over two hours.
This is the second Outback bbq I have purchased. The first one lasted nearly 10 years and was brilliant - just hope that the latest acquisition last as long. So far so good.
19 april 2019
Omdöme utan inbjudan
The BBQ is of excellent quality
The BBQ is of excellent quality and really works well, however, it would very difficult to assemble for two people as one person needed to hold the heavy top section in place whilst the other secured to the base with the screws. Really a three person job and the instructions for assembly could have been clearer.
19 april 2019
Omdöme utan inbjudan
Very good company and very helpful
Very good company and very helpful, I am satisfied with the service I would strongly recommend this to anyone who is thinking of purchasing from them.
19 april 2019
Omdöme utan inbjudan
Excellent product
Excellent product, The Trooper, had one for 9 years but decided it was time for a new one.
Delivery was fast and efficient and assembly is a breeze; just follow the instructions.
19 april 2019
Omdöme utan inbjudan
Great service and quick delivery
18 april 2019
Omdöme utan inbjudan
Great Experience
Well described, packaged, delivery and product, all in all a very good ordering experience
18 april 2019
Omdöme utan inbjudan
Just what we wanted
Just what we wanted. compact enough for storage but still a good size to cook from. Putting it together needed two people.though.
18 april 2019
Omdöme utan inbjudan
I was looking for a regulator and hose…
I was looking for a regulator and hose for my Outback BBQ and found on this website there was one for free. I needed a cover for it too. Bought the cover But the regulator never arrived. After phoning advised that it was website issue, no apology for the disappointment. The cover is good, but dissatisfied with the service.
18 april 2019
Omdöme utan inbjudan
Svar från BBQOutlet.co.uk
Hi Colin,
Thank you for your review.
Firstly, we are glad you have found the cover to be good : )
As discussed on your phone call, the free regulator offer is only available when purchasing a BBQ and not a cover I'm afraid. I do apologise for any inconvenience this may have caused.
Thanks again.
Good quality bbq
18 april 2019
Omdöme utan inbjudan
Excellent BBQ
Excellent sturdy well-made BBQ delivered promptly and well packaged with easy to follow assembly guide and usage info.
18 april 2019
Omdöme utan inbjudan
Never got my delivery on time
Never got my delivery on time. Was Monday delivery, waited in all day to be told it will be Tuesday, Tuesday came and went, to be told it will be Wednesday. Disappointed and angry waiting around.
Bbq us OK, easy to put together. Feel let down over all.
18 april 2019
Omdöme utan inbjudan
Svar från BBQOutlet.co.uk
Hi Sandra,
Thank you for your review.
I'm sorry to hear of the trouble you had with the delivery. We have since changed courier company because of such problems, our deliveries are now completed with an incredibly high success rate and this is partly down to your feedback.
Once again we apologise for any inconvenience this may have caused and thank you for your feedback.
Initial problem with stock and ETA…overall pleased
Initial problem with stock and ETA after ordering, but soon rectified and arrived within the 5 days.
17 april 2019
Omdöme utan inbjudan
excellent service excellent product.
17 april 2019
Omdöme utan inbjudan
Easy ordering and delivered as stated
Easy ordering and delivered as stated. No problems.
17 april 2019
Omdöme utan inbjudan
Great help from staff to make sure I…
Great help from staff to make sure I got the correct bbc cover.
17 april 2019
Omdöme utan inbjudan
Great service and great value
Great service and great value. Ordered a new cover for our 15 year old outback BBQ which is still going strong. Slight hiccup with it being out of stock but it still arrived in 2 days so well impressed all round. A very happy customer here and would definitely recommend.
17 april 2019
Omdöme utan inbjudan
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