Customer service was first class unfortunately I had ordered the wrong size BBQ cover and Karl made the return and exchange painless. He kept me informed of the progress of the return and the delivery... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
BBQ Model Jupiter absolutely brilliant. Delivered on a pallet it was perfectly packed. Assembly and supporting instructions excellent. Such a pleasure to eventually switch on and go for our first BBQ.... Se mer
The item was delivered promptly in a sound sealed box. No damage was apparent on the box and all the items on the instruction sheet were contained therein. Altogether a good, responsive service. BBQ... Se mer
Amazing service, I hadn’t quiet put the bbq together correctly so I emailed what I had done wrong, they got back to me within an hour and had the manufacturer response within a couple of hours Could... Se mer
Företagsinformation
Skrivet av företaget
The BBQ Outlet sells Barbecues. Online retailer of Outback BBQs, premium covers and spare parts.
Kontaktuppgifter
Unit 3 Maidenhead Ent Centre, Cordwallis Street, SL6 7BE, MAIDENHEAD, Storbritannien
- 08006344484
- orders@bbqoutlet.co.uk
- bbqoutlet.co.uk
4,9
Utmärkt
446 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good online shop but not delivered on…
Good online shop but not delivered on the day it was expected. Still waiting for delivery
17 april 2019
Omdöme utan inbjudan
Svar från BBQOutlet.co.uk
Hi Philip,
Thank you for your review.
I'm sorry to hear of the trouble you had with the delivery. We have since changed courier company because of such problems, our deliveries are now completed with an incredibly high success rate and this is partly down to your feedback.
Once again we apologise for any inconvenience this may have caused and thank you for your feedback.
Fast and efficient service
Fast and efficient service
We love the bbq can’t wsit to use the rotisserie
17 april 2019
Omdöme utan inbjudan
Item arrived on time and in good…
Item arrived on time and in good condition. Pleased with the barbecue but took time to follow the somewhat vague instructions.
17 april 2019
Omdöme utan inbjudan
Received very quickly.
17 april 2019
Omdöme utan inbjudan
great cover for the price quick delivery
17 april 2019
Omdöme utan inbjudan
Forget to dispatch the BBQ ,even though…
Forget to dispatch the BBQ ,even though we paid for a extact day. Only when we called to question the delivery did they realise it hadn't been dispatched.
We also purchased a rotisserie which we were informed after payment it wasn't in stock , but would be dispatched within 3 days , 3 weeks later I requested a refund.
Overall the Bbq is a good product customer service is very poor.
17 april 2019
Omdöme utan inbjudan
Svar från BBQOutlet.co.uk
Hi Rob,
Thank you for your review.
I'm sorry to hear of the trouble you had with your order and can only apologise for the delay and any inconvenience this may have caused.
Thank you for your feedback.
Excellent quality
17 april 2019
Omdöme utan inbjudan
Good unit let down with instructions
Good unit and well made, unfortunately the instructions aren't that great,some components are incorrectly marked. The use of the correct spanners are needed as adjustable spanner doesn't fit in where needed, so 8mm, 10mm and 17mm are required and a long shafted Philips/crosshead screwdriver is a must... Take care not to over tighten screws as adjustments maybe needed 👍
17 april 2019
Omdöme utan inbjudan
Arrived on Time
BBQ arrived on time and with no P&P charge. Haven't tried it out yet.
17 april 2019
Omdöme utan inbjudan
The BBq was delivered on time and looks…
The BBq was delivered on time and looks great but was not as described on the web site, wanted a griddle but it's not on the 2019 model but was described as such hense only 4 stars.
17 april 2019
Omdöme utan inbjudan
Good service and the product is as…
Good service and the product is as described.
17 april 2019
Omdöme utan inbjudan
I am a lover of Outback
I am a lover of Outback, great products at a reasonable price
17 april 2019
Omdöme utan inbjudan
Service & cost was good
Service & cost was good - but still in box on way its way to Portugal so cannot comment on buildability or usage - since built & using BBQ & ITS EXCELLENT
17 april 2019
Omdöme utan inbjudan
They had what I wanted
They had what I wanted, delivered it quickly at a good prive. Very pleased thank you.
17 april 2019
Omdöme utan inbjudan
This is a good quality product
This is a good quality product, others I have had were so light. This product I’d made of heVy material.
17 april 2019
Omdöme utan inbjudan
Great product
Great product, excellent value, delivered ahead of time.
What's not to like?
17 april 2019
Omdöme utan inbjudan
Quick delivery,
17 april 2019
Omdöme utan inbjudan
Excellent service kept me informed…
Excellent service kept me informed regarding the delay and delivered on the day stated. Would recommend and use again
17 april 2019
Omdöme utan inbjudan
the cover is a perfect fit
the cover is a perfect fit, great service
17 april 2019
Omdöme utan inbjudan
I’ve had mine for a year so good I’ve…
I’ve had mine for a year so good I’ve just bought my son one, I would recommend this company to anyone looking to buy a bbq
17 april 2019
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.