The toilet is really lovely, looks great, suits our period home very well, looks classy. Timely delivery, and all boxes delivered in good order. However, the cistern lid had cracked through unfortu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Placed a large order (Full Bathroom, En-Suite and WC) via the Hull Branch with the excellent help of Laura. Everything shipped quickly with plenty of updates, one item arrived damaged - which consid... Se mer
Great shower with fast delivery. The only issue is the larger head keeps rising, like a hydraulic motion, and will only stop once it hits the ceiling (overhang!) no matter how tight we restrain it. If... Se mer
I don't usually leave reviews, but I really wanted to say how brilliant Minahil was. She was so polite, patient and helpful when I called, and she resolved everything quickly without any hassle. She... Se mer
Företagsinformation
Om Bathroom Mountain
Skrivet av företaget
Welcome to Bathroom Mountain, where we take pride in helping you create the bathroom of your dreams without breaking the bank. We recognise that the bathroom is far more than just a functional space—it's a sanctuary for relaxation and rejuvenation.
We firmly believe that a bathroom is the most important room in the house. Whether it's a brisk morning shower, a soothing evening soak, or a bath-time haven for rubber ducks and muddy dogs, the bathroom plays an essential role in our daily lives.
Uncompromising on quality and design, we're committed to offering you unbeatable prices and year-round savings. From contemporary aesthetics to traditional craftsmanship, everything you need for your perfect bathroom is available at everyday, low prices.
ServiceOur dedicated customer service team stands ready to provide expert advice and guidance via online chat, email, or telephone. Whichever communication channel you prefer, we aim to deliver exceptional customer service to assist with any queries, needs, or concerns you may have.
ProductOur extensive range features a variety of bathrooms and accessories to suit every taste and budget. From complete bathroom suites to individual elements like mirrors and accessories, we've got everything you need to realise your dream bathroom.
PriceWith a focus on affordability, we offer fantastic low prices on all our products. Plus, enjoy free next-day delivery on orders over £399 to most UK postcodes. We regularly run promotions to ensure our prices remain highly competitive.
Store LocationsWe welcome you to visit us at our stores in Stoke-on-Trent, Basildon and Stockton-on-Tees, where you can explore our ranges in person.
Skrivet av företaget

- Affordable Luxury:
- Every bathroom product is thoroughly scrutinised to meet our stringent quality standards. Our competitive pricing ensures you don't have to compromise on quality, and we offer free next-day delivery on orders over £399 to most UK postcodes. Explore our full range on our website.
- Customer-First Approach:
- We're devoted to delivering an effortless shopping experience. Our friendly customer service team is at your disposal, offering expert advice or bespoke quotations via online chat, email, phone, WhatsApp, or social media platforms.
- Swift UK-Wide Delivery:
- We provide free next-day delivery on orders over £399 to a broad spectrum of UK postcodes. Additionally, our Stoke-on-Trent, Basildon, and Stockton-on-Tees showrooms offer the opportunity to see our extensive range in person.
- Your Opinions Shape Us:
- Your feedback, whether it's glowing praise or constructive criticism, is invaluable to us. Our senior management team reviews all customer feedback as part of our commitment to continuous improvement. Your perspectives are integral to our strategy and help us serve you better, each and every day.
Kontaktuppgifter
Harewood Street, , ST6 5DX, Stoke-on-Trent, Storbritannien
- 01782 405047
- customer.service@bathroommountain.co.uk
- bathroommountain.co.uk
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
fast delivery
fast delivery, customer service fast to respond -Munezza was very helpful
Excellent experience
Excellent experience , Junaid-Ur-Rehman was very helping and thorough with the matter. Everything was resolved and I am a happy customer.
Excellent service excellent delivery…
Excellent service excellent delivery service an all round good on line experience including exactly the bathroom furniture I required ! Many thanks you have sincerely !
Customer service lady was extremeley…
Minahil Mehmood Customer service lady was extremley helpful and dealt with my missing part to be replaced and sent directly straight away Great company
Mr.Mohammed Castomer Service is…
Mr.Mohammed Castomer Service is excellent I’m really happy with him
Muqaddis was really helpful while i had…
Muqaddis was really helpful while i had a query regarding your item.
Great customer service and quick…
Great customer service and quick delivery, I dealt with Sajeel and had a few difficulties with delivery information but he was incredibly helpful and helped me navigate it all
Great customer service
Really great customer service. Called twice to arrange a replacement and an exchange. On both occasions the staff were really helpful, no quibbles and just a very fast response to time to deliver new items. Also really pleased with the quality of the items purchased. Great value. Thanks for a great CX
Basin tap not been delivered
Basin tap not been delivered. Contacted customer services and it appeared the item had gone missing at the delivery depot.
Customer services were excellent at sorting this and another has been dispatched for delivery tomorrow plus I’ve been re credited for the postage.
Excellent service. 👍
So good to speak to a real person
So good to speak to a real person; Waleed, who was clear, efficient and quick to resolve my issue, he is a credit to Bathroom Mountain. Please don't replace Waleed and his colleagues with AI as this great 'human' service is a superb advantage for your company. Thanks again to the excellent Waleed.
Muneeza was very patient whilst I was…
Muneeza was very patient whilst I was trying to sort an order out guiding me every step of the way, a credit to Bathroom Mountain
Minahil did everything I could have…
Minahil did everything I could have asked for from a customer service perspective
I had issues with placing my order…
I had issues with placing my order online. Muqaddis was a fantastic help today with placing my order and changing the address. She is polite, friendly and super helpful. Thank you so much for making the process of ordering easy for me!
Munreeza the customer service operator…
Munreeza the customer service operator was very helpful and polite. Through much to and froing we eventually got my complaint/defect on the recent tap we purchased resolved. I thank her for her help in this matter.
Huge thanks to Minahil!
Huge thanks to Minahil for not only shipping my order incredibly quickly, delivered just two days later, but also for correcting my mistake. I placed an order for some items but realised I need more from Bathroom Mountain, and so I emailed to cancel to the initial error and Minahil got on to it straight away. Clear and helpful responses, quick and positive actions, great service - thank you so much!
Muneeza Made the process of ordering…
Muneeza Made the process of ordering further bathroom items & the collection of additional items easy & straightforward. The items were delivered the following working day with no issues. Her help is much appreciated
Excellent deliveries next day & great…
Excellent deliveries next day & great quality items!
Alina was very helpful
Alina was very helpful. Was able to provide a solution quickly and easily to deal with.
Thank you
Cusomer service
Junaid was very helpful in assisting me to return a damaged item. He dealt with it quickly, and a replacement arrived the next day.
Swift replacement
Had a minor issue with a product and they immediately reviewed and replaced the next day. Muneeza was very helpful with the matter. Thank you.
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