The toilet is really lovely, looks great, suits our period home very well, looks classy. Timely delivery, and all boxes delivered in good order. However, the cistern lid had cracked through unfortu... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Placed a large order (Full Bathroom, En-Suite and WC) via the Hull Branch with the excellent help of Laura. Everything shipped quickly with plenty of updates, one item arrived damaged - which consid... Se mer
Great shower with fast delivery. The only issue is the larger head keeps rising, like a hydraulic motion, and will only stop once it hits the ceiling (overhang!) no matter how tight we restrain it. If... Se mer
I don't usually leave reviews, but I really wanted to say how brilliant Minahil was. She was so polite, patient and helpful when I called, and she resolved everything quickly without any hassle. She... Se mer
Företagsinformation
Om Bathroom Mountain
Skrivet av företaget
Welcome to Bathroom Mountain, where we take pride in helping you create the bathroom of your dreams without breaking the bank. We recognise that the bathroom is far more than just a functional space—it's a sanctuary for relaxation and rejuvenation.
We firmly believe that a bathroom is the most important room in the house. Whether it's a brisk morning shower, a soothing evening soak, or a bath-time haven for rubber ducks and muddy dogs, the bathroom plays an essential role in our daily lives.
Uncompromising on quality and design, we're committed to offering you unbeatable prices and year-round savings. From contemporary aesthetics to traditional craftsmanship, everything you need for your perfect bathroom is available at everyday, low prices.
ServiceOur dedicated customer service team stands ready to provide expert advice and guidance via online chat, email, or telephone. Whichever communication channel you prefer, we aim to deliver exceptional customer service to assist with any queries, needs, or concerns you may have.
ProductOur extensive range features a variety of bathrooms and accessories to suit every taste and budget. From complete bathroom suites to individual elements like mirrors and accessories, we've got everything you need to realise your dream bathroom.
PriceWith a focus on affordability, we offer fantastic low prices on all our products. Plus, enjoy free next-day delivery on orders over £399 to most UK postcodes. We regularly run promotions to ensure our prices remain highly competitive.
Store LocationsWe welcome you to visit us at our stores in Stoke-on-Trent, Basildon and Stockton-on-Tees, where you can explore our ranges in person.
Skrivet av företaget
- Affordable Luxury:
- Every bathroom product is thoroughly scrutinised to meet our stringent quality standards. Our competitive pricing ensures you don't have to compromise on quality, and we offer free next-day delivery on orders over £399 to most UK postcodes. Explore our full range on our website.
- Customer-First Approach:
- We're devoted to delivering an effortless shopping experience. Our friendly customer service team is at your disposal, offering expert advice or bespoke quotations via online chat, email, phone, WhatsApp, or social media platforms.
- Swift UK-Wide Delivery:
- We provide free next-day delivery on orders over £399 to a broad spectrum of UK postcodes. Additionally, our Stoke-on-Trent, Basildon, and Stockton-on-Tees showrooms offer the opportunity to see our extensive range in person.
- Your Opinions Shape Us:
- Your feedback, whether it's glowing praise or constructive criticism, is invaluable to us. Our senior management team reviews all customer feedback as part of our commitment to continuous improvement. Your perspectives are integral to our strategy and help us serve you better, each and every day.
Kontaktuppgifter
Harewood Street, , ST6 5DX, Stoke-on-Trent, Storbritannien
- 01782 405047
- customer.service@bathroommountain.co.uk
- bathroommountain.co.uk
4,8
Utmärkt
36 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Charlotte corrected a mistake made by…
Charlotte corrected a mistake made by the previous advisor in good time and expected result. Well done for good customer service, polite and helpful.
24 juli 2026
Omdöme utan inbjudan
Efficient and helpful response to my…
Efficient and helpful response to my request
23 juli 2026
Omdöme utan inbjudan
Very helpful customer service via chat
Very helpful customer service via chat. Quick responses from Waleed. Received an order but when opened there was some damage to the item. After a few messsages a replacement has been sent out to me. Thank you Waleed. I look forward to receiving my new item 🙂.
24 juli 2026
Omdöme utan inbjudan
Resolved a payment issue
I had an issue with payment so I called customer services and spoke with Muhammed. He talked me through the process and actually helped me choose a better item! Thank you Muhammad
24 juli 2026
Omdöme utan inbjudan
Speedy delivery and easy order process
Speedy delivery and easy order process, can’t fault them at all.
10 juli 2026
Fantastic customer service
Fantastic customer service. Highly recommend
24 juli 2026
Omdöme utan inbjudan
Sammi did an excellent job in assisting…
Sammi did an excellent job in assisting me, had a slight issue which she rectified excellently.
Sometimes I am weary buying online and after sales of online companies but rest assured this company is very good to help out with any issues.
Thanks Sammi
24 juli 2026
Omdöme utan inbjudan
Highly recommended !
Couldn't have asked for a better experience ! I've been looking for a specific mirror for over 2 years and bathroom mountain were able to help. Great end to end processing and fast delivery. Thanks !
23 juli 2026
Omdöme utan inbjudan
Friendly staff with good product…
Friendly staff with good product knowledge. Adapted to meet my needs.
10 juli 2026
Excellent company
Prompt delivery of a great quality product. Sales staff were friendly and very helpful.
26 juni 2026
Charlotte in customer services
Charlotte in customer services has been absolutely brilliant in helping to sort out a lot of confusion about various showers. Her efficient, courteous communications were exemplary and resulted in a speedy resolution of the issues
23 juli 2026
Omdöme utan inbjudan
I am happy about the product and the…
I am happy about the product and the early delivery as per my request.
25 juni 2026
My orders were handled professionally.
9 juli 2026
Sajeel was brilliant once again with…
Sajeel was brilliant once again with the queries
9 juli 2026
Omdöme utan inbjudan
Customer Service representative Sajeel…
Customer Service representative Sajeel was most knowledgeable and helpful with my return.
As the quality of service was so good I placed a second order!
23 juli 2026
Omdöme utan inbjudan
Waleed was very helpful in dealing with…
Waleed was very helpful in dealing with a query I had on website. He was friendly and timely in his responses. Very please with service . Thank you
23 juli 2026
Omdöme utan inbjudan
Very helpful and dealt with very…
Very helpful and dealt with very quickly, thank you. A pleasure to do business with.
23 juli 2026
Omdöme utan inbjudan
Muqaddis was really helpful from start…
Muqaddis was really helpful from start to finish of my issues. She put me in touch with the technical team who, along with her help, sorted a replacement for the next working day. Top customer service.
23 juli 2026
Omdöme utan inbjudan
Very good customer service and support…
Very good customer service and support regarding all our queries and concerns, put our minds at rest with view to ordering our new bathroom. Order ordered excellent service.
23 juli 2026
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.