Great descriptions on the website helps purchase, was great price vs. retail stores. All arrived on time but some boxes had chipped on corners. I contacted customer service and it was all dealt with... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Visited Bathroom Mountain in Southampton today on the suggestion of our bathroom fitter - wow, what a huge selection! Sat down with one of their very helpful advisors for a preliminary discussion on... Se mer
Superb service from Ruki, dealt with the matter swiftly / efficiently. Replacement part was sent next day, couldn't ask for any better. Process was hassle free, just as it should be, would certainly r... Se mer
Great priced products, we haven't installed yet but very happy with the easy and flexible delivery service. One item unfortunately arrived broken, we didn't inform within 48hrs but it was no problem f... Se mer
Företagsinformation
Om Bathroom Mountain
Skrivet av företaget
Welcome to Bathroom Mountain, where we take pride in helping you create the bathroom of your dreams without breaking the bank. We recognise that the bathroom is far more than just a functional space—it's a sanctuary for relaxation and rejuvenation.
We firmly believe that a bathroom is the most important room in the house. Whether it's a brisk morning shower, a soothing evening soak, or a bath-time haven for rubber ducks and muddy dogs, the bathroom plays an essential role in our daily lives.
Uncompromising on quality and design, we're committed to offering you unbeatable prices and year-round savings. From contemporary aesthetics to traditional craftsmanship, everything you need for your perfect bathroom is available at everyday, low prices.
ServiceOur dedicated customer service team stands ready to provide expert advice and guidance via online chat, email, or telephone. Whichever communication channel you prefer, we aim to deliver exceptional customer service to assist with any queries, needs, or concerns you may have.
ProductOur extensive range features a variety of bathrooms and accessories to suit every taste and budget. From complete bathroom suites to individual elements like mirrors and accessories, we've got everything you need to realise your dream bathroom.
PriceWith a focus on affordability, we offer fantastic low prices on all our products. Plus, enjoy free next-day delivery on orders over £399 to most UK postcodes. We regularly run promotions to ensure our prices remain highly competitive.
Store LocationsWe welcome you to visit us at our stores in Stoke-on-Trent, Basildon and Stockton-on-Tees, where you can explore our ranges in person.
Skrivet av företaget

- Affordable Luxury:
- Every bathroom product is thoroughly scrutinised to meet our stringent quality standards. Our competitive pricing ensures you don't have to compromise on quality, and we offer free next-day delivery on orders over £399 to most UK postcodes. Explore our full range on our website.
- Customer-First Approach:
- We're devoted to delivering an effortless shopping experience. Our friendly customer service team is at your disposal, offering expert advice or bespoke quotations via online chat, email, phone, WhatsApp, or social media platforms.
- Swift UK-Wide Delivery:
- We provide free next-day delivery on orders over £399 to a broad spectrum of UK postcodes. Additionally, our Stoke-on-Trent, Basildon, and Stockton-on-Tees showrooms offer the opportunity to see our extensive range in person.
- Your Opinions Shape Us:
- Your feedback, whether it's glowing praise or constructive criticism, is invaluable to us. Our senior management team reviews all customer feedback as part of our commitment to continuous improvement. Your perspectives are integral to our strategy and help us serve you better, each and every day.
Kontaktuppgifter
Harewood Street, , ST6 5DX, Stoke-on-Trent, Storbritannien
- 01782 405047
- customer.service@bathroommountain.co.uk
- bathroommountain.co.uk
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Easy to speak to & sorted my issue…
Easy to speak to & Kelsey sorted my issue immediately, no problems just done exactly what was asked of her, 5* for a flawless transaction for me
Very pleased with the unit,quick…
Very pleased with the unit,quick delivery,good price and well packed
Spoke to Louise in Cardiff Bathroom…
Spoke to Louise in Cardiff Bathroom Mountain store who was very helpful and gave some really good recommendations for us in terms of the kind of Bathroom that we wanted
Southampton Bathroom Mountain
Visited Bathroom Mountain in Southampton today on the suggestion of our bathroom fitter - wow, what a huge selection! Sat down with one of their very helpful advisors for a preliminary discussion on what may or may not be possible and came away with some ideas ... it's definitely a process!
Great service by ali got some nice…
Great service by ali got some nice stuff from there
The delivery chaps were amazing
The delivery chaps were amazing, unfortunately part of order was missing but Sajeel has dealt with the problem promptly and hopefully we should hear back within 48 hrs thank you.
Outstanding support and quick problem resolution!
I experienced a technical glitch on the website while trying to purchase radiators during a limited-time sale. Even though the system showed an order confirmation screen, the transaction was somehow cancelled just after the promotion ended. I reached out to customer service and Sajeel handled my case brilliantly. After reviewing my screenshot, he immediately honored the original discounted price as a gesture of goodwill and created a custom quote for me to easily finalize the purchase. Excellent communication, very professional approach, and a company that truly values its customers. Highly recommended!
I did have an issue with a product…
I did have an issue with a product which wasn't quickly resolved with Customer Services, but Gina from Quality Management stepped in and resolved the issue easily. This is a company that cares about customers and will do what they can to resolve any problems. Can recommend!
Saba was very prompt and helped us in…
Saba was very prompt and helped us in resolving the issue.
Svar kan ha AI-innehållLäs mer

Svar från Bathroom Mountain
Superb service and tiles are top…
Superb service and tiles are top quality, turned out a lot nicer than I thought when finished. The white matt tiles really brightens up the house with very surtle pattern so not too flat and plain.
The basin/vanity unit is great
The basin/vanity unit is great, exactly as shown and described, very good quality too. The prices are reasonable and delivery time excellent. Thanks!
Narish riaz helped me today and was…
Narish riaz helped me today and was very helpful an helped place order on the phone brilliant service. 😊
Helpful customer support
Sajeel was very helpful in getting a radiator which was missed out of my initial order delivered on the next day. Simple to use and effective customer service.
Very efficient all round
Very efficient all round
Delivery was excellent & everything we ordered was there
Well packaged
We haven’t fitted it yet but we are sure it’ll all be fine
Great Customer Service
Great descriptions on the website helps purchase, was great price vs. retail stores. All arrived on time but some boxes had chipped on corners. I contacted customer service and it was all dealt with quickly, fairly and without argument so great experience and I'd recommend and use them again
I had a problem with my shower as one…
I had a problem with my shower as one of the parts were broken, however when I contacted Bathroom Mountain via email to get this sorted, Haider quickly helped get everything resolved and new parts sent out next day. Very happy with the service I received from Haider.
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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