Great website and huge selection of products. Delivery was fast and efficient with good communication throughout. Had one small problem with a missing item, but Sajeel resolved that very efficientl... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I got my cabinet fitted by a professional who drew my attention to the shelves which were 4mm too wide to fit into the brackets. I was happy to let the shelves 'sit' on top of the brackets rather than... Se mer
Lots of bathroom products purchased - all arrived safe and well apart from one damaged mirror which was replaced quickly and efficiently. Cannot fault the products we ordered and subsequent customer... Se mer
The mirror is absolutely beautiful and I’m very happy with it! It looks exactly as I hoped and has really elevated the space. The quality is excellent, and it arrived looking lovely. Thank you so much... Se mer
Företagsinformation
Om Bathroom Mountain
Skrivet av företaget
Welcome to Bathroom Mountain, where we take pride in helping you create the bathroom of your dreams without breaking the bank. We recognise that the bathroom is far more than just a functional space—it's a sanctuary for relaxation and rejuvenation.
We firmly believe that a bathroom is the most important room in the house. Whether it's a brisk morning shower, a soothing evening soak, or a bath-time haven for rubber ducks and muddy dogs, the bathroom plays an essential role in our daily lives.
Uncompromising on quality and design, we're committed to offering you unbeatable prices and year-round savings. From contemporary aesthetics to traditional craftsmanship, everything you need for your perfect bathroom is available at everyday, low prices.
ServiceOur dedicated customer service team stands ready to provide expert advice and guidance via online chat, email, or telephone. Whichever communication channel you prefer, we aim to deliver exceptional customer service to assist with any queries, needs, or concerns you may have.
ProductOur extensive range features a variety of bathrooms and accessories to suit every taste and budget. From complete bathroom suites to individual elements like mirrors and accessories, we've got everything you need to realise your dream bathroom.
PriceWith a focus on affordability, we offer fantastic low prices on all our products. Plus, enjoy free next-day delivery on orders over £399 to most UK postcodes. We regularly run promotions to ensure our prices remain highly competitive.
Store LocationsWe welcome you to visit us at our stores in Stoke-on-Trent, Basildon and Stockton-on-Tees, where you can explore our ranges in person.
Skrivet av företaget

- Affordable Luxury:
- Every bathroom product is thoroughly scrutinised to meet our stringent quality standards. Our competitive pricing ensures you don't have to compromise on quality, and we offer free next-day delivery on orders over £399 to most UK postcodes. Explore our full range on our website.
- Customer-First Approach:
- We're devoted to delivering an effortless shopping experience. Our friendly customer service team is at your disposal, offering expert advice or bespoke quotations via online chat, email, phone, WhatsApp, or social media platforms.
- Swift UK-Wide Delivery:
- We provide free next-day delivery on orders over £399 to a broad spectrum of UK postcodes. Additionally, our Stoke-on-Trent, Basildon, and Stockton-on-Tees showrooms offer the opportunity to see our extensive range in person.
- Your Opinions Shape Us:
- Your feedback, whether it's glowing praise or constructive criticism, is invaluable to us. Our senior management team reviews all customer feedback as part of our commitment to continuous improvement. Your perspectives are integral to our strategy and help us serve you better, each and every day.
Kontaktuppgifter
Harewood Street, , ST6 5DX, Stoke-on-Trent, Storbritannien
- 01782 405047
- customer.service@bathroommountain.co.uk
- bathroommountain.co.uk
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great customer service
Unfortunately received a slightly damaged item however Haider from customer support was brilliant help in arranging a replacement for me. Shower unit which arrived at the same time looks good
Great customer service
I got my cabinet fitted by a professional who drew my attention to the shelves which were 4mm too wide to fit into the brackets. I was happy to let the shelves 'sit' on top of the brackets rather than 'slot into' but got in touch with customer services to tell them of the fault. IQRA quickly and politely assessed the situation and resolved with a prompt partial refund.
great help as always ,thanks ABDUL
great help as always ,thanks ABDUL , great and helpful customer service. 5*****
Mussab was efficient
Great service and processed the delivery refunds straightaway
Customer services
After receiving my order, I noticed I was missing a part of the delivery (thermostatic valves) I rang customer services and spoke with Abdul Basit.
He was very helpful and processed an immediate refund.
I have bought several items from…
I have bought several items from bathroom mountain , a couple of times i have needed customer services.
Both times the service i have received has been exceptional.
I spoke this morning to A. Basit who was brilliant and very helpful.
Thank you i will be purchasing more in the future due to the customer service!
Great product with amazing service and…
Great product with amazing service and delivery
Delivery was prompt and the lads were…
Delivery was prompt and the lads were professional, lifting the radiators into a place of my choosing.
They items themselves look and work brilliant. I will be using this company again.
Great products
I bought a lot of products for my bathroom renovation including cabinets, shower enclosure, shower set & radiator. Offer good prices with reasonable delivery time.
Very nice bathroom expertspeople who listen to what you…
Very nice people who listen to what you want, & get it ordered
Prompt replacement of fault item.
In a large order one item was faulty. After providing evidence of the fault, the item was replaced the following day.
Sajeel provided me with a solution
Sajeel provided me with a solution, despsite me not possessing all the details he required. He went even further and sent instructions to help me with the fitting of the unit.
Gina is a superstar
Gina has been brilliant since we first met up. She was very quick to help and ensure we were satisfied with our purchases. We have had some minor issues but she has reacted professionally and kept us informed of the progress at all times. She's a credit to your company. We will be buying more items soon 😃Thank you for you help.and support Gina
Forgot to apply discount code
I placed an order but forgot to apply the discount code. On a chat with Sajeel I managed to get a refund of the discount, very pleased with the result, thank you
Replacement cabinet sent very timely
Replacement cabinet sent very timely. Our cabinet was delivered with a smashed panel. I contacted customer support and Harmain Khan organised a free replacement very quickly, even though the damage was reported after the two day window. Reported after the 2 day window due to the panel not being taped into the packaging properly and fell to the bottom of the box and was hidden by the polystyrene until we realised it was missing when we went to install the cabinet. Looked in the box again and found the missing panel smashed. Thanks Harmain for understanding and making the exception to send a full replacement for free though outside the 48 hour window.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








