Great service and fast delivery. Waliya was super helpful, he helped choose two replacement toilet seats. Nothing was too much trouble. They both fit perfectly. I have used Bathroom Mountain befo... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I recently needed to buy a replacement toilet seat and had the pleasure of being helped by Narish at Bathroom Mountain. She was fantastic from start to finish — knowledgeable, patient, and made what... Se mer
Hi. Wrong size of shower tray delivered. Informed Bathroom mountain customer support. Spoke with Narish Riaz, she has placed a replacement order right away . New tray coming tomorrow. Mistakes ha... Se mer
Website can be a bit 'clunky' due to checking you are not a robot. Wide choice, good info about the items. Like the fact that furniture is built (rather than flat pack). Able to choose own delivery da... Se mer
Företagsinformation
Om Bathroom Mountain
Skrivet av företaget
Welcome to Bathroom Mountain, where we take pride in helping you create the bathroom of your dreams without breaking the bank. We recognise that the bathroom is far more than just a functional space—it's a sanctuary for relaxation and rejuvenation.
We firmly believe that a bathroom is the most important room in the house. Whether it's a brisk morning shower, a soothing evening soak, or a bath-time haven for rubber ducks and muddy dogs, the bathroom plays an essential role in our daily lives.
Uncompromising on quality and design, we're committed to offering you unbeatable prices and year-round savings. From contemporary aesthetics to traditional craftsmanship, everything you need for your perfect bathroom is available at everyday, low prices.
ServiceOur dedicated customer service team stands ready to provide expert advice and guidance via online chat, email, or telephone. Whichever communication channel you prefer, we aim to deliver exceptional customer service to assist with any queries, needs, or concerns you may have.
ProductOur extensive range features a variety of bathrooms and accessories to suit every taste and budget. From complete bathroom suites to individual elements like mirrors and accessories, we've got everything you need to realise your dream bathroom.
PriceWith a focus on affordability, we offer fantastic low prices on all our products. Plus, enjoy free next-day delivery on orders over £399 to most UK postcodes. We regularly run promotions to ensure our prices remain highly competitive.
Store LocationsWe welcome you to visit us at our stores in Stoke-on-Trent, Basildon and Stockton-on-Tees, where you can explore our ranges in person.
Skrivet av företaget
- Affordable Luxury:
- Every bathroom product is thoroughly scrutinised to meet our stringent quality standards. Our competitive pricing ensures you don't have to compromise on quality, and we offer free next-day delivery on orders over £399 to most UK postcodes. Explore our full range on our website.
- Customer-First Approach:
- We're devoted to delivering an effortless shopping experience. Our friendly customer service team is at your disposal, offering expert advice or bespoke quotations via online chat, email, phone, WhatsApp, or social media platforms.
- Swift UK-Wide Delivery:
- We provide free next-day delivery on orders over £399 to a broad spectrum of UK postcodes. Additionally, our Stoke-on-Trent, Basildon, and Stockton-on-Tees showrooms offer the opportunity to see our extensive range in person.
- Your Opinions Shape Us:
- Your feedback, whether it's glowing praise or constructive criticism, is invaluable to us. Our senior management team reviews all customer feedback as part of our commitment to continuous improvement. Your perspectives are integral to our strategy and help us serve you better, each and every day.
Kontaktuppgifter
Harewood Street, , ST6 5DX, Stoke-on-Trent, Storbritannien
- 01782 405047
- customer.service@bathroommountain.co.uk
- bathroommountain.co.uk
4,8
Utmärkt
37 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Part of Order Missing
Part of Order Missing - Order #11342343
Part of my order wasn't delivered, so I reached out to Bathroom Mountain and they were able to provide a reason for the missing order (damaged in transit). The customer service supervisor (Tamidoor) was able to order a replacement, which is to be delivered tomorrow. Appreciate the swift response.
9 augusti 2026
Omdöme utan inbjudan
10 days after expected delivery date
10 days after expected delivery date, original order valves damaged in transit and random rplacements sent
19 juli 2026
TAIMOOR Was really helpful in…
TAIMOOR Was really helpful in organising my replacement part when arrived damaged great service all round thanks 🙏
9 augusti 2026
Omdöme utan inbjudan
Your delivery driver crashed into my…
Your delivery driver crashed into my gate and broke it ...AITHD have mot responded to my emails,i have pictures snd of the damaged delivery van
26 juli 2026
Very happy with resolved the issue
Very happy with resolved the issue. Waliya did a great job in a few minutes. Thanks
9 augusti 2026
Omdöme utan inbjudan
Thank you to Taimoor for their help
Thank you to Taimoor for their help! I ordered a unit that wasn’t working and their responses were very quick and they solved the issue within a couple of emails with providing a replacement. Very very helpful, and easily solved. Thank you Taimoor!
9 augusti 2026
Omdöme utan inbjudan
Fast and helpful response on a Sunday.
Fast and helpful response on a Sunday.
Customer services helped me find replacement parts for a shower door
9 augusti 2026
Omdöme utan inbjudan
Very impressed…
Very impressed…. Everyone was helpful in the store…delivery was super quick
Luke was especially helpful would definitely recommend
10 juni 2026
Omdöme utan inbjudan
Disappointed to see the next day the…
Disappointed to see the next day the product was discounted by £70
Could of quite easily applied that knowing it was going to be reduced
26 juli 2026
Excellent customer service
A two year old rainfall shower head I had purchased from Bathroom Mountain came apart and hit my daughter on the head. I drew this to their attention and Taimoor arranged a replacement within 24 hours
8 augusti 2026
Omdöme utan inbjudan
Had an issue with a bathroom cabinet so…
Had an issue with a bathroom cabinet so contacted customer services and Taimoor sorted out a replacement for me. Great customer service thank you
9 augusti 2026
Omdöme utan inbjudan
Waliya was most helpful in resolving an…
Waliya was most helpful in resolving an issue I had with missing screws and sorted the problem instantly and new part will be with me in 2 days at no extra charge 5*
9 augusti 2026
Omdöme utan inbjudan
Very speedy replies and resolution.
Very speedy replies and satisfactory resolution by Taimoor the support supervisor.
9 augusti 2026
Omdöme utan inbjudan
Great price & items & great follow up…
Great price & items & great follow up customer service from TAIMOOR
9 augusti 2026
Omdöme utan inbjudan
Top notch customer service
Top notch customer service! Taimoor resolved an issue with my order quick and stress free. Couldn’t ask for better service. Highly recommend.
9 augusti 2026
Omdöme utan inbjudan
TAIMOOR Was very helpful when I needed…
TAIMOOR Was very helpful when I needed to order a replacement toilet seat having lost the hinges.
9 augusti 2026
Omdöme utan inbjudan
Mirror Cabinet Replacement
We had mirror cabinet that has failed and TAIMOOR have assisted us kindly to get it replaced under warranty. Many thanks. :)))
9 augusti 2026
Omdöme utan inbjudan
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