Absolutely fantastic service from start to finish. I honestly couldn’t recommend this company highly enough. From the very first contact, they were professional, reliable and extremely helpful.... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered shower tray and vanity sink/toilet unit for our new bathroom, price and products were great. Only slightly niggle was the processing of the vat refund (disability thing). Took several weeks... Se mer
The radiator is wonderful (who knew that radiators were that expensive - but they are!) We didn;t use the 'legs' as they were slightly thinner than normal copper but we got black covers so they work w... Se mer
Ordered our radiators online and the delivery was really quick. Delivered on a Sunday as well which was a good surprise. We did have an issue with some valves damaged in transit. I emailed the team an... Se mer
Företagsinformation
Om Bathroom Mountain
Skrivet av företaget
Welcome to Bathroom Mountain, where we take pride in helping you create the bathroom of your dreams without breaking the bank. We recognise that the bathroom is far more than just a functional space—it's a sanctuary for relaxation and rejuvenation.
We firmly believe that a bathroom is the most important room in the house. Whether it's a brisk morning shower, a soothing evening soak, or a bath-time haven for rubber ducks and muddy dogs, the bathroom plays an essential role in our daily lives.
Uncompromising on quality and design, we're committed to offering you unbeatable prices and year-round savings. From contemporary aesthetics to traditional craftsmanship, everything you need for your perfect bathroom is available at everyday, low prices.
ServiceOur dedicated customer service team stands ready to provide expert advice and guidance via online chat, email, or telephone. Whichever communication channel you prefer, we aim to deliver exceptional customer service to assist with any queries, needs, or concerns you may have.
ProductOur extensive range features a variety of bathrooms and accessories to suit every taste and budget. From complete bathroom suites to individual elements like mirrors and accessories, we've got everything you need to realise your dream bathroom.
PriceWith a focus on affordability, we offer fantastic low prices on all our products. Plus, enjoy free next-day delivery on orders over £399 to most UK postcodes. We regularly run promotions to ensure our prices remain highly competitive.
Store LocationsWe welcome you to visit us at our stores in Stoke-on-Trent, Basildon and Stockton-on-Tees, where you can explore our ranges in person.
Skrivet av företaget

- Affordable Luxury:
- Every bathroom product is thoroughly scrutinised to meet our stringent quality standards. Our competitive pricing ensures you don't have to compromise on quality, and we offer free next-day delivery on orders over £399 to most UK postcodes. Explore our full range on our website.
- Customer-First Approach:
- We're devoted to delivering an effortless shopping experience. Our friendly customer service team is at your disposal, offering expert advice or bespoke quotations via online chat, email, phone, WhatsApp, or social media platforms.
- Swift UK-Wide Delivery:
- We provide free next-day delivery on orders over £399 to a broad spectrum of UK postcodes. Additionally, our Stoke-on-Trent, Basildon, and Stockton-on-Tees showrooms offer the opportunity to see our extensive range in person.
- Your Opinions Shape Us:
- Your feedback, whether it's glowing praise or constructive criticism, is invaluable to us. Our senior management team reviews all customer feedback as part of our commitment to continuous improvement. Your perspectives are integral to our strategy and help us serve you better, each and every day.
Kontaktuppgifter
Harewood Street, , ST6 5DX, Stoke-on-Trent, Storbritannien
- 01782 405047
- customer.service@bathroommountain.co.uk
- bathroommountain.co.uk
Ber kunder att lämna omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
The product was delivered quickly and…
The product was delivered quickly and was put in my hall way as my parents are elderly and couldn’t lift it. I have only
Just unpacked the product and put it up this weekend it is chipped and a scratched where corner protections were on it. Disappointed as past claim period.
I bought two shower enclosures bathroom…
I bought two shower enclosures bathroom cabinet plus lots of accessories on my latest purchase. On one of the enclosures my bathroom fitter said that the door on the hinged panel didn’t have a great water repellent and said change it. We put it all back in the box and taped it all up then we contacted BW to organise a return and they said they wouldn’t accept the return as they said they couldn’t resell it. Therefore I have a new £360 shower enclosure plus I had already purchased a replacement with them SO OUT OF POCKET!! Never use again!
Excellent product
Excellent product. Easy to install, no assembly required 🎉 Very good design and plenty of storage space afforded. Highly recommended!
Excellent customer service from…
Excellent customer service from Bathroom Mountain. We needed to arrange a return that was outside of the standard return window, every member of staff we spoke to (instore & online) were just brilliant. So helpful and very understanding. Would 100000% recommend and would happily purchase again with Bathroom Mountain in the future!
Great experience and delivered when…
Great experience and delivered when they said they would. Products were as expected and good quality.
Excellent customer service from…
Excellent customer service from Muqaddis! I’d ordered the wrong product, but she sorted out my order and processed my refund perfectly. Thank you so much!
Fantastic customer service
Sammi on customer service was lovely, very helpful and sorted my problem quickly and efficiently . Thank you Sammi
Customer service thanks to Abdul Basit …
Customer service thanks to Abdul Basit was brilliant ! Thank you
Sajeel on chat line was most helpful
Sajeel on chat line was most helpful. All good.
Muneeza provided exceptional customer…
Muneeza provided exceptional customer service and resolved my query very quickly. Have used Bathroom Mountain a couple of times, and its interactions like this that mean customer stay loyal. Thank you Muneeza!
It was resolved very quickly
Excellent customer service and…
Excellent customer service and assistance with a refund
Bathroom vanity unit
Always quick and efficient.Website easy to navigate and super fast delivery
***** star service
Svar kan ha AI-innehållLäs mer
Arrived damaged
Arrived damaged, because it had been over 5 days from delivery I had it right out of the box and noticed the damage,they wouldn't take a return. Customer service was poor

Svar från Bathroom Mountain
Absolutely fantastic service from start…
Absolutely fantastic service from start to finish.
I honestly couldn’t recommend this company highly enough. From the very first contact, they were professional, reliable and extremely helpful.
It’s refreshing to deal with a company that genuinely cares about its customers and takes pride in what they do.
I’m extremely pleased with the whole experience and wouldn’t hesitate to use them again. A very well-deserved 5 stars and highly recommended! Haider Jamil was exceptional! Thanks
10/10 on service and communication
10/10 on service and communication.
one of the items was damaged, I got in touch and sajeel sorted that straightaway with a replacement sent out. I would definitely buy from bathroom mountain again.
Narish very helpful and solved my issue.
Narish very helpful and solved my issue.
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