The radiator is wonderful (who knew that radiators were that expensive - but they are!) We didn;t use the 'legs' as they were slightly thinner than normal copper but we got black covers so they work w... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Ordered shower tray and vanity sink/toilet unit for our new bathroom, price and products were great. Only slightly niggle was the processing of the vat refund (disability thing). Took several weeks... Se mer
Ordered our radiators online and the delivery was really quick. Delivered on a Sunday as well which was a good surprise. We did have an issue with some valves damaged in transit. I emailed the team an... Se mer
Mussab was brilliant. I have had an issue trying to order a radiator and everyone else has been soo unhelpful. I was so fed up today and was about to use mother company but Mussab was very understandi... Se mer
Företagsinformation
Om Bathroom Mountain
Skrivet av företaget
Welcome to Bathroom Mountain, where we take pride in helping you create the bathroom of your dreams without breaking the bank. We recognise that the bathroom is far more than just a functional space—it's a sanctuary for relaxation and rejuvenation.
We firmly believe that a bathroom is the most important room in the house. Whether it's a brisk morning shower, a soothing evening soak, or a bath-time haven for rubber ducks and muddy dogs, the bathroom plays an essential role in our daily lives.
Uncompromising on quality and design, we're committed to offering you unbeatable prices and year-round savings. From contemporary aesthetics to traditional craftsmanship, everything you need for your perfect bathroom is available at everyday, low prices.
ServiceOur dedicated customer service team stands ready to provide expert advice and guidance via online chat, email, or telephone. Whichever communication channel you prefer, we aim to deliver exceptional customer service to assist with any queries, needs, or concerns you may have.
ProductOur extensive range features a variety of bathrooms and accessories to suit every taste and budget. From complete bathroom suites to individual elements like mirrors and accessories, we've got everything you need to realise your dream bathroom.
PriceWith a focus on affordability, we offer fantastic low prices on all our products. Plus, enjoy free next-day delivery on orders over £399 to most UK postcodes. We regularly run promotions to ensure our prices remain highly competitive.
Store LocationsWe welcome you to visit us at our stores in Stoke-on-Trent, Basildon and Stockton-on-Tees, where you can explore our ranges in person.
Skrivet av företaget
- Affordable Luxury:
- Every bathroom product is thoroughly scrutinised to meet our stringent quality standards. Our competitive pricing ensures you don't have to compromise on quality, and we offer free next-day delivery on orders over £399 to most UK postcodes. Explore our full range on our website.
- Customer-First Approach:
- We're devoted to delivering an effortless shopping experience. Our friendly customer service team is at your disposal, offering expert advice or bespoke quotations via online chat, email, phone, WhatsApp, or social media platforms.
- Swift UK-Wide Delivery:
- We provide free next-day delivery on orders over £399 to a broad spectrum of UK postcodes. Additionally, our Stoke-on-Trent, Basildon, and Stockton-on-Tees showrooms offer the opportunity to see our extensive range in person.
- Your Opinions Shape Us:
- Your feedback, whether it's glowing praise or constructive criticism, is invaluable to us. Our senior management team reviews all customer feedback as part of our commitment to continuous improvement. Your perspectives are integral to our strategy and help us serve you better, each and every day.
Kontaktuppgifter
Harewood Street, , ST6 5DX, Stoke-on-Trent, Storbritannien
- 01782 405047
- customer.service@bathroommountain.co.uk
- bathroommountain.co.uk
4,8
Utmärkt
37 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great rage of products and fabulous…
Great rage of products and fabulous customer service with Jord S. Would highly recommend.
25 augusti 2026
Omdöme utan inbjudan
Five stars to Minahil
Five stars to Minahil. Super fast replies and helped resolve an issue to my complete satisfaction. Great company and customer service.
25 augusti 2026
Omdöme utan inbjudan
She was very professional and calm to…
She was very professional and calm to explain and Gide me through to payments and helping to find the right product
25 augusti 2026
Omdöme utan inbjudan
Very quick and helpful response to…
Very quick and helpful response to online query from Hayaam. Very good prices
25 augusti 2026
Omdöme utan inbjudan
Great service from Haider
Great service from Haider, prompt communication and resolved issues quickly.
25 augusti 2026
Omdöme utan inbjudan
after ordering pretty much everything…
after ordering pretty much everything for a new bathroom i had my new bathroom fitted…. wasnt until i ran water onto the shower tray i realised there was a crack in it…. and the shower broke after 3 months…. they said they cant replace for free but will give me a discount if i buy a new one from them… why would i buy from you again…..gonsomewhere else
18 juni 2026
Omdöme utan inbjudan
Abdul Basit did an excellent job in…
Abdul Basit did an excellent job in sorting my problem
25 augusti 2026
Omdöme utan inbjudan
Polite Extremely helpful &…
Polite Extremely helpful & knowledgeable.
Guided me every step of the way with ease .
I really appreciated this lady at the end of my phone line thankyou so much for your service wailya.
23 augusti 2026
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Very poor customer service items…
Very poor customer service items ordered a second time after missing from original order ☹️cardiff store not helpful at all.
11 augusti 2026
Svar från Bathroom Mountain
We have since spoken with you directly and are pleased to confirm that the replacement has already been arranged. We have also agreed on a resolution to your complaint, which will be concluded once the replacement delivery has been successfully received.
We sincerely apologise for the inconvenience caused and appreciate you giving us the opportunity to speak with you and put things right.
Best Wishes, Bathroom Mountain
Excellent service
Excellent service, brilliant courier service. Products a bit underwhelming - a ( not waterproof ) bathroom cabinet grew mould when it became damp and the waterproof one had panels that bowed a bit.
27 juli 2026
5* From start to finish
This review is a 5* one because…
Price .. excellent value, very keen pricing
Ordering…very easy and straightforward
Delivery…within 2 days of placing order
Customer service…very very helpful
We would definitely use this company again and again.
10 augusti 2026
Great experience
Great experience, straightforward and quick responses from Waliya
24 augusti 2026
Omdöme utan inbjudan
Happy with the radiator
Happy with the radiator. Looks the part. Decent product. Good communication from this company.
27 juli 2026
Always great service.
Ordered quite a lot from here now and will continue doing so.
Had an issue with an item on last order but Sajeel from customer service was amazing. Quick response and solved straight away.
24 augusti 2026
Omdöme utan inbjudan
Easy to order i did ring for advice and…
Easy to order i did ring for advice and very helpfull about the products quick delivery free on time
26 juli 2026
Good quick service
27 juli 2026
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