Ordered shower tray and vanity sink/toilet unit for our new bathroom, price and products were great. Only slightly niggle was the processing of the vat refund (disability thing). Took several weeks... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Really happy with the quality and next day delivery and customer service. I had small technical issue and I called up. Abdul Basit answered the call and was very helpful and courteous. I ordered... Se mer
I had a faulty toilet delivered but Hayaam went above and beyond and straight away sorted out a replacement for two days later even though it was on a Sunday!! Everything else on my order was perfect... Se mer
Great price for L shaped bath and quick delivery. But after removing the packaging we realised the bath had a few pin hole air marks and small ruff area. We contacted Minahil at Bathroom mountain who... Se mer
Företagsinformation
Om Bathroom Mountain
Skrivet av företaget
Welcome to Bathroom Mountain, where we take pride in helping you create the bathroom of your dreams without breaking the bank. We recognise that the bathroom is far more than just a functional space—it's a sanctuary for relaxation and rejuvenation.
We firmly believe that a bathroom is the most important room in the house. Whether it's a brisk morning shower, a soothing evening soak, or a bath-time haven for rubber ducks and muddy dogs, the bathroom plays an essential role in our daily lives.
Uncompromising on quality and design, we're committed to offering you unbeatable prices and year-round savings. From contemporary aesthetics to traditional craftsmanship, everything you need for your perfect bathroom is available at everyday, low prices.
ServiceOur dedicated customer service team stands ready to provide expert advice and guidance via online chat, email, or telephone. Whichever communication channel you prefer, we aim to deliver exceptional customer service to assist with any queries, needs, or concerns you may have.
ProductOur extensive range features a variety of bathrooms and accessories to suit every taste and budget. From complete bathroom suites to individual elements like mirrors and accessories, we've got everything you need to realise your dream bathroom.
PriceWith a focus on affordability, we offer fantastic low prices on all our products. Plus, enjoy free next-day delivery on orders over £399 to most UK postcodes. We regularly run promotions to ensure our prices remain highly competitive.
Store LocationsWe welcome you to visit us at our stores in Stoke-on-Trent, Basildon and Stockton-on-Tees, where you can explore our ranges in person.
Skrivet av företaget

- Affordable Luxury:
- Every bathroom product is thoroughly scrutinised to meet our stringent quality standards. Our competitive pricing ensures you don't have to compromise on quality, and we offer free next-day delivery on orders over £399 to most UK postcodes. Explore our full range on our website.
- Customer-First Approach:
- We're devoted to delivering an effortless shopping experience. Our friendly customer service team is at your disposal, offering expert advice or bespoke quotations via online chat, email, phone, WhatsApp, or social media platforms.
- Swift UK-Wide Delivery:
- We provide free next-day delivery on orders over £399 to a broad spectrum of UK postcodes. Additionally, our Stoke-on-Trent, Basildon, and Stockton-on-Tees showrooms offer the opportunity to see our extensive range in person.
- Your Opinions Shape Us:
- Your feedback, whether it's glowing praise or constructive criticism, is invaluable to us. Our senior management team reviews all customer feedback as part of our commitment to continuous improvement. Your perspectives are integral to our strategy and help us serve you better, each and every day.
Kontaktuppgifter
Harewood Street, , ST6 5DX, Stoke-on-Trent, Storbritannien
- 01782 405047
- customer.service@bathroommountain.co.uk
- bathroommountain.co.uk
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Amazing service Abdul B sorted my…
Amazing service Abdul B sorted my order. There was an item the company had not sent do to courier issue. I needed the item asap and item will be arrive in less than 24 hours.
Thank you again Abdul 👍
Good service and on time.
Svar kan ha AI-innehållLäs mer
Awful quality
Bought a replacement toilet seat online at a cost of £49.99. It was delivered within two days. Very disappointed. Awful quality. Cheap plastic.

Svar från Bathroom Mountain
Excellent service was missing a part…
Excellent service was missing a part which was sent out immediately and arrived next day.
Happy with this
Radiator wrong colour than advertised
I love the radiator but it is a totally different colour than was advertised on your site, it looked a rose gold colour but is a dark brown copper ;(, too much hassle to return!

Svar från Bathroom Mountain
Communication went so well
Communication was easy and everything got sorted straight away. With thanks to the lady involved
Great Customer Support
Swift, courteous and helpful, Alina was an absolute star!
great price and products
Ordered shower tray and vanity sink/toilet unit for our new bathroom, price and products were great. Only slightly niggle was the processing of the vat refund (disability thing). Took several weeks and plenty of emails/reminders but always got a polite and timely response so still very happy and would use again. Delivery was quick too.
No returns after 48 hours!!!
I had an electric bathroom mirror delivered and took it into my house where it sat untouched in the box for 2 weeks whilst on holiday. When we returned the electrician came for install. The moment we lifted the mirror our together, we discovered it was completely smashed! Either by delivery company or left the warehouse in that state! You only get 48 hours to report damages...no one is opening a delicate bathroom mirror to inspect it! Paid £123 for nothing...NEVER using Bathroom Mountian again!

Svar från Bathroom Mountain
Very happy quality and service
Really happy with the quality and next day delivery and customer service.
I had small technical issue and I called up.
Abdul Basit answered the call and was very helpful and courteous.
I ordered a pvc vanity sink and vanity toilet unit. I was trying to replace existing units and really struggled to find the correct dimentions.
I was pleased to find the right size and the PVC is going to be better than my old ones which were plastic coated mdf and getting knackered by the kids dripping water on them.
Great Customer Service
Was very impressed with Bathroom Mountain how our complaint was handled. We bought a bathroom cabinet 2 years ago and the light stopped working, we called to see if they could help as to what we could do. We spoke to Narish who went above and beyond to help us. Emails were answered within 30 minutes to an hour, and we are being sent a replacement. Great Service (what a nice change) a big thank you to Narish for your efficiency.
Excellent
I had a faulty toilet delivered but Hayaam went above and beyond and straight away sorted out a replacement for two days later even though it was on a Sunday!! Everything else on my order was perfect and we ordered our whole bathroom from them. Excellent goods, delivery and especially Hayaam on customer service!!
Abdul basit was amazing
Abdul basit was amazing! Very helpful very considerate and very empathetic just what you need for a customer advisor. He went above and beyond to ensure i was a happy customer! Great asset to your team!
Excellent purchase excellent delivery…
Excellent purchase excellent delivery excellent seller
Hi popped into the showroom today and…
Hi popped into the showroom today and met Louise . She was so lovely !!!!
So kind , helped us with our decision on our new vanity and gave us beautiful recommendations on which one to buy ! I showed her our bathroom and she was so helpful to what style and colour … a lovely helpful lady . We are looking forward to seeing our new vanity in situ . Thank you so much Louise xxx
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