Never had a credit card before and was brought up with. If you cannot afford do not have. Unfortunately times are changing and I felt I needed to move with the times. Not having any debt or credit... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The application process for credit card was easy and the physical card quick to receive. I don't like the slowness of statements to update credit card usage; it takes one or two days to show trans... Se mer
Företaget har svarat
I have been a customer of M&S Credit card for years however really not satisfied I can no longer make payments by card online. Why such a well used service is not available I don’t know. Have to call... Se mer
Företaget har svarat
Have been using the M & S credit card for a number of years and I use it for all my shopping. I love being able to collect the reward points towards things at Marks and Spencer and also being a member... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
M&S Bank launched in Autumn 2012, built on the foundations of M&S Money, which provided a range of financial products and great customer service for over 25 years. We aim to put you first and provide straightforward financial products and great customer service. We’re committed to building lasting relationships with everyone who banks with us by being truly focused on you, the customer.
Kontaktuppgifter
M&S Bank, PO Box 325, NR18 8GW, Wymondham, Storbritannien
- bank.marksandspencer.com
3,9
Bra
3 tn omdömen
Har besvarat 99 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I am only having good experiences with…
I am only having good experiences with M&S credit card. Easy to use and their offers are very good
19 maj 2026
Omdöme utan inbjudan
Svar från M&S Credit Card
Hi Amal, It's great to hear you are having a good experience with the credit card, and you benefit for the offers. Thanks for leaving feedback. - Kim
Balance Transfer
Very easy process doing a balance transfer as always. Great service.
8 maj 2026
Omdöme utan inbjudan
Svar från M&S Credit Card
Hi David, Fabulous news the balance transfer was easy for you, this is exactly how we expect it to be. Thanks for leaving feedback. - Kim
I went smooth the transfer
12 maj 2026
Omdöme utan inbjudan
Svar från M&S Credit Card
Hi Sandra, Its great the transfer was smooth and efficient. Thanks for leaving feedback. - Kim
Very easy to do a balance transfer with…
Very easy to do a balance transfer with M&S, and it was sorted out straight away. Would highly recommend them
19 maj 2026
Omdöme utan inbjudan
Svar från M&S Credit Card
Hi Linda, Thanks for your feedback. It's great to hear that you found completing a balance transfer easy and you reccomend us, Thank you. - Kim
Great
Easy to apply, generous interest free periods. App works fine. Great experience
19 maj 2026
Omdöme utan inbjudan
Svar från M&S Credit Card
Hi Sue, This is great to hear that the card and interest free benefits you. The app is very useful for all the information you need so happy to hear its easy for you. Thank you for taking the time to leave feedback. - Kim
i like the product
i like the product
however the web site is without a doubt the least straight forward that i have used
i have received no rewards from spending
my wife has a card as well so far zilch.
i look forward to our rewards soon
19 maj 2026
Omdöme utan inbjudan
Svar från M&S Credit Card
Hi Mr Dye, Thanks for the feedback. It's great that you like the product. We're sorry you haven't received any Rewards, if you would like to get in contact we can get this checked for you. Please do get in touch with us directly, you can get in touch through using our Chat feature in our app, or you can find alternative ways to get in touch by visiting the ‘Contact us’ page on our website. Thanks - Kim
Nat West review
Excellent bank.Really friendly staff and some really good rates and offers.
19 maj 2026
Omdöme utan inbjudan
Svar från M&S Credit Card
Hi Stephen, Thank you for leaving feedback. It's great to hear you are benefitting from good rates and offers. - Kim
Excellent service highly recommended
19 maj 2026
Omdöme utan inbjudan
Svar från M&S Credit Card
Hi Steve, Thank you for recommending us as a card provider, with excellent service. Thank you for leaving feedback. - Kim
Great app and easy to navigate
Great app and easy to navigate. By using the credit card you still get cash vouchers back for the points and offers on the sparks card. The vouchers are a good incentive.
19 maj 2026
Omdöme utan inbjudan
Svar från M&S Credit Card
Hi Nicola, It's great to hear you love using the app and find it easy to navigate. Also, you are benefitting from the Rewards vouchers this feels like such a treat when they arrive. Thank you for leaving feedback. - Kim
Talk to a person not a robot!!!
Spoke to a person on the phone today, they sorted my problem out straight away, love the fact I can speak to someone and not a robot, I will be staying with my M&S credit card.
18 maj 2026
Omdöme utan inbjudan
Svar från M&S Credit Card
Hi Carmel, It's great to hear you have had your problem sorted out straight away. We love speaking to our customers so thank you. Here is to many more years as our customer. Thanks for the feedback. - Kim
M and s credit card
Always updated. Notification of when I'm using up my credit.
18 maj 2026
Omdöme utan inbjudan
Svar från M&S Credit Card
Hi Mikela, Thank you for leaving feedback, the notifications are a really handy feature to keep you on track. - Kim
I’m in M&S every week
I’m in M&S every week
I’ve been using my marks credit card to buy and pay it off asap
I still get points and vouchers which I use to pay for Xmas. So no big bills at the end of the yaar
18 maj 2026
Omdöme utan inbjudan
Svar från M&S Credit Card
Hi Gwilym, This is great news, shopping M&S each week building up your Rewards. Saving and putting them towards Christmas really helps spread the cost of an expensive month. Here is to many more shopping days and rewards. Thank you for leaving lovely feedback. - Kim
Easy to use and navigate.
Easy to use and navigate.
Regular email updates and great incentives.
Well worth opting for the £10 a month to get more incentives.
18 maj 2026
Omdöme utan inbjudan
Svar från M&S Credit Card
Hi Paula, This is great to hear that you benefit from the rewards club, and you enjoy the regular emails incentives. Thank you for your feedback. - Kim
Very happy with M&S credit card
I have used M&S credit card for a number of years and I love the rewards that I receive for using my card. I am very happy with the service that I get from M&S.
18 maj 2026
Omdöme utan inbjudan
Svar från M&S Credit Card
Hi Helgs, Thank you for your feedback. This is great that you love and benefit form the rewards and you are happy with the service we provide, this is how it should be. Thank you - Kim
Have spent far too much time over the…
Have spent far too much time over the past few days trying to link my credit card to Sparks card and using the app. Have now uninstalled as it. Even spoke to an advisor who couldn't seem to assist me. Marks should stick to knickers.
18 maj 2026
Omdöme utan inbjudan
Svar från M&S Credit Card
Hi Angela, Thanks for your feedback. We understand your disappointment and would like to investigate what went wrong. If you reach out to our team, we’ll do our best to make things right. You can find the ways to get in touch on the ‘Contact us’ page of our website. Thanks - Kim
I have held an M&S credit card for over…10 years
I have held an M&S credit card for over 10 years, have always found statements clear and concise to read , not all card companies are so !
18 maj 2026
Omdöme utan inbjudan
Svar från M&S Credit Card
Hi Bob, Thank you for being our customer for 10 years that's an amazing, its great everythign is clear and easy for you to read. Thanks for taking your time to leave feedback. - Kim
Entering the M&S Credit Card Free prize drawM&S Credit Card Free prize…
Entering the M&S Credit Card Free prize draw to win 2 Ticket to see Peter Kay 'Laugh Out Loud' at the M&S Arena plus many extras was quick easy and simple. Thank you for this offer. Peter Mullins
18 maj 2026
Omdöme utan inbjudan
Svar från M&S Credit Card
Hi Peter, This is great that you have entered the free draw. Good luck. Its great to hear was quick & easy. Thanks for leaving feedback. - Kim
Svar från M&S Credit Card
Hi Vicky, This is great to hear that our customer services are fantastic. Thank you for your feedback. - Kim
Never had a problem
Never had a problem, so in my book that’s great!!!
18 maj 2026
Omdöme utan inbjudan
Svar från M&S Credit Card
Hi Sandra, This is music to our ears, It's great to hear when things move smoothly. Thanks for leaving feedback. - Kim
I had M&S credit card for many years
I had M&S credit card for many years, I love to shop on line and pay with it. I have a direct debit and always pay monthly. I’m happy with this arrangement. So far so good
18 maj 2026
Omdöme utan inbjudan
Svar från M&S Credit Card
Hi Rebeca, Thank you for being a customer of M&S for years, it's great that you use it a lot to pay for items this means you get the benefit of receiving the vouchers too. Thank you for taking the time to leave feedback. - Kim
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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