M&S Credit Card Omdömen 2 625

Spoke to a person on the phone today, they sorted my problem out straight away, love the fact I can speak to someone and not a robot, I will be staying with my M&S credit card.

Always updated. Notification of when I'm using up my credit.

I’m in M&S every week
I’ve been using my marks credit card to buy and pay it off asap
I still get points and vouchers which I use to pay for Xmas. So no big bills at the end of the yaar

Easy to use and navigate.
Regular email updates and great incentives.
Well worth opting for the £10 a month to get more incentives.

I have used M&S credit card for a number of years and I love the rewards that I receive for using my card. I am very happy with the service that I get from M&S.

Have spent far too much time over the past few days trying to link my credit card to Sparks card and using the app. Have now uninstalled as it. Even spoke to an advisor who couldn't seem to assist me. Marks should stick to knickers.

I have held an M&S credit card for over 10 years, have always found statements clear and concise to read , not all card companies are so !

Entering the M&S Credit Card Free prize draw to win 2 Ticket to see Peter Kay 'Laugh Out Loud' at the M&S Arena plus many extras was quick easy and simple. Thank you for this offer. Peter Mullins

Fantastic customer service

Never had a problem, so in my book that’s great!!!

I had M&S credit card for many years, I love to shop on line and pay with it. I have a direct debit and always pay monthly. I’m happy with this arrangement. So far so good

Sorry but why does M&S think its a good idea to pay £10 a month for a credit card in exchange for £120 in vouchers.
This is NOT explicit in your advertising, and only comes later in the small detail. On your website, it definitely is NOT highlighted. Folk think WOW, I'm getting all these lovely offers, yet they do NOT realise they are in fact paying for the vouchers themselves.
What a sly rip-off.

No wonder customers are leaving in their droves. Stop pulling the wool over your customers eyes. Shame on you meanies.

Always really helpful and excellent customer service.

Easy system to navigate and very efficient.

Never had an issue with M&S after many years banking with them and their Food-hall is simply the Best!

Uncertainty about having to use an app on a mobile phone. Might close my account if I can't manage my account in a safe environment at home. Unless M&S are going to give me a smart phone dedicated to that task.
People are putting too much confidence in the insecure tech world we are being forced to live in. I need reassurance. Suggested by M&S email to me.

What a sad strange Bank. Apply for a credit card, receive said credit card, receive pin number, receive a welcome pack, join the rewards scheme. Try to use the credit card, response sale declined. Contact alleged Bank, apparently for no apparent reason the card has been withdrawn. AVOID.

I don't want to download the app. My phone is full of useless apps. I am extremely unhappy to have to go back to queuing in my bank to pay my M&S credit card bill because they won't accept debit card payments online.

Awful, awful and then some more awful. The service has been contradictory and intentionally unhelpful from start to finish. Telephone advisors range from friendly and lying to ignorant and lying (at least there's some consistency there). Having paid everything off I am so happy to never have to deal with this circus again.

Please don't go with m n s as a credit card company. The inital 0% interest free gets you interested but it is a waste of time. Unfortunately, I used the cards to purchase tickets to travel to thailand in easter this year. Surprise surprise our flights got cancelled. Gulf air keep changing the refund date and m n s are no help what so ever in recovering the refund. Never in my life have I had such trouble. Stick with Amex or barclaycrad. No wonder m n s is in trouble.