Bambinos & Beyond Omdömen 

413
TrustScore 4.5 av 5

4,3

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Delivery did take a little longer than expected but not too much longer , all my emails were answered quickly & customer service was amazing ! The cot is perfect ! True to colour & quality is great... Se mer

Betygsatt 5 av 5 stjärnor

Staff are friendly and helpful. I felt welcomed and listened to aswell. We had a range of items for my grandson and it was of great value too. The showroom is amazing theres a variety of differen... Se mer

Betygsatt 5 av 5 stjärnor

Really happy with customer service here, would highly recommend to anyone due a baby and would need anything for them like myself. I have been to the shop itself and also ordered online thankyou.

Betygsatt 5 av 5 stjärnor

Had the best experience with Bambinos & Beyond, in particular with Shannon who helped us all the way! Shannon walked through all the best products using our specific requirements in mind such... Se mer

Företagsinformation

  1. Babyaffär

Skrivet av företaget

At Bambinos And Beyond, we believe in the magic of parenting—the sleepless nights, the endless love, and the small moments that make it all worthwhile. As a baby store, we understand that this journey is full of excitement, wonder, and even a little bit of chaos. That's why we’re here: to help make life with your little one just a little bit easier, more beautiful, and more joyful. We know that when you’re a parent or soon-to-be parent, every decision feels big. From the first onesie to the perfect stroller, it’s about choosing what’s best for your baby and your family. That’s why we take extra care in curating products that are not only stylish and functional but safe and dependable too. Whether it’s creating a cozy nursery or finding the ideal gift for a baby shower, we want to be there for you every step of the way. We believe in more than just selling products; we believe in supporting families, in nurturing the connections between parents and their children, and in celebrating the beautiful chaos of this special time. With each item we offer, we hope to bring a little more peace of mind and a lot of joy to your parenting journey. You’re not alone in this—let us help you make every moment, every milestone, and every memory with your little one even more special.


Kontaktuppgifter

4,3

Utmärkt

TrustScore 4.5 av 5

413 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 60 % av sina negativa omdömen

Svarar vanligtvis inom 1 månad

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,3

Alla omdömen

(413)

209 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Fantastic service

We have purchased a pushchair, furniture set and bath items from bambino and beyond and would 110% recommend. The servive and attention to detail is excellent and the products are brilliant with a great price tag.

I would recommend the experience to any expectant parents

16 oktober 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

I placed my order over two months ago

I placed my order over two months ago, and I’m still waiting for it to arrive. There has been little to no communication from the company during this time, and every time I’ve reached out for an update, I either get no reply or a vague “it’s on the way.”
I understand delays can happen, but two months is excessive, and the lack of transparency is unacceptable. What’s worse, my payment went through immediately, but the product was nowhere to be seen. At this point, I’ve completely lost confidence in this company. My baby was left with no pushchair despite ordering months before.
Unless they can drastically improve their shipping times and customer service, I won’t be ordering from them again — and I’d strongly advise others to think twice before doing so.

28 september 2025
Omdöme utan inbjudan
Logotyp för Bambinos & Beyond

Svar från Bambinos & Beyond

We have reached out to you a few days ago. Is there anything we can help with here as we have no order under your name?
Thanks
Claire x

Betygsatt 5 av 5 stjärnor

A fantastic experience with company

A fantastic experience from the moment I purchased the item! Which itself is absolutely stunning, we ordered the redkite feed me Lolo hi-chair and we have not been disappointed. Easy to assembly, looks amazing and is able to fold up nicely for storage. The delivery process was so easy, and came within days of purchasing allowing step by step tracking along the way which made me more at ease.

12 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Best in the market.

Me and my wife we both were looking for something good, cost efficient and stylist newborn pram, cot and all the accesorries. We were agreed to buy pram, car seat and some other accesories from john lewis at the price of 1600£. But we decided to do some market survey and found bambino & beyond giving same products with same quality at the price of less than 500£. We saved more than 1000£, and they delivered all the products with in 2 days. I will do furthere shopping for my newborn baby from bambinos & beyond. I have already recommended to some new born parents and will recommend to my community and freinds.

9 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic

What a great team, from placing my order to keeping me update with my deliveries Bambinos and Beyond have been incredibly helpful. They have quick responses to any queries and are very knowledgeable. I’m so pleased with my purchases

23 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Lovely shop

Lovely shop, Really good customer service, friendly staff. I’m Really happy with my purchases from them.

8 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Comfortable and relaxed shopping experience

My partner and I have been in store a couple of times whilst shopping for our travel system. Both times all the staff were so lovely and welcoming making for a very comfortable and relaxed experience. We purchased an ex display pram which we love and was a very reasonable price. We then ordered a car seat online for delivery which arrived well within a week and we received email and text updates of delivery. We would recommend Bambino’s and Beyond to anyone wanting a relaxed and lovely baby shopping experience.

1 september 2025
Omdöme utan inbjudan
Betygsatt 3 av 5 stjärnor

The baby changing Matt I bought was…

The baby changing Matt I bought was packaged and delivered in a huge cardbroad box meant for a pram, the Matt didn’t even fill half of the box. The box was that big I’ve been unable to use my recycling bin and I had to take it to the top to get rid off. The Matt was also folded in half and squashed down which seemed to make the material stretch and lift so it was very loose and had lifted away from the Matt. It’s a shame as the Matt’s lovely.

16 september 2025
Omdöme utan inbjudan
Logotyp för Bambinos & Beyond

Svar från Bambinos & Beyond

Thank you for taking the time to share your feedback. We’re really sorry about the way the changing mat was packaged and the inconvenience this caused, particularly with the oversized box and disposal issues.

We also apologise that the mat arrived folded and compressed in a way that affected its appearance. That’s understandably disappointing, especially when the product itself is otherwise lovely. This isn’t how we want items to arrive, and your comments have been shared with our packing team so we can review and improve our packaging methods for smaller items.

If you’d be happy to contact us directly with your order details and photos, we’d like to look into this further and see how we can resolve this for you. Thank you again for bringing this to our attention - it’s genuinely appreciated.

Betygsatt 3 av 5 stjärnor

Watch out for lead time.

The goods ordered are excellent however the time taken to get the parts to me was I'm afraid unacceptable. I was given one date and that passed and was given another date which also passed and was told that the goods haven't arrived at your warehouse and I would receive it in the next delivery. I finally received the item a long time after ordering it.

18 september 2025
Omdöme utan inbjudan
Logotyp för Bambinos & Beyond

Svar från Bambinos & Beyond

Thank you for your feedback. We’re pleased to hear you were happy with the quality of the goods, but we’re very sorry for the delays and for the missed delivery dates you experienced.

We understand how frustrating it is to be given revised timelines that aren’t met, and we apologise for the inconvenience caused by the item not arriving at our warehouse when expected. This is not the experience we want for our customers, and your comments have been shared internally so we can improve how we communicate delays and manage delivery expectations.

Thank you for your patience and for taking the time to share your experience - it’s genuinely appreciated.

Betygsatt 5 av 5 stjärnor

Fantastic Experience

The staff here are so helpful and friendly, they are so knowledgeable and make what feels like an overwhelming experience, a pleasure to purchase. We cannot wait to use our pram once baby is here! Thank you ladies! We will definitely be returning for future purchases!

17 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The price was the best available

The price was the best available, the product was correct and in perfect condition. Communication was good.
From reading reviews, I was aware that delivery may be on the slow side and didn't mind that; I did appreciate their letting me know that my order hadn't been forgotton, and it arrived within the 2 weeks I'd anticipated.
All in all, a pleasant shopping experience and I'd recommend Bambinos and Beyond.

28 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fantastic service from Bambinos &…

Fantastic service from Bambinos & Beyond. Best price for the Cosatto giggle travel system that I found, was a little worried it was to good to be true, but they were great. Was informed at every step of the purchase and item was delivered the very next working day.
Their website had a huge selection to chose from and was delivered with care. Really cant fault them and will be using them again.

5 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Update from the review I posted the…

Update from the review I posted the other day. I’ve received both of my items today and they are in excellent condition. I have received an apology from the company and some additional credit to spend. It was explained to me that this event happened due to staff sickness which is understandable and unpredictable. I really appreciate their honesty in the matter although that would have been much welcomed at the start of my inquiry. That said, “alls well that ends well”. After my complaint was addressed I received quick responses to my emails to keep me in the loop about dispatch and delivery times. Thank you once again x

11 september 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Shameful Service

We spent around £1,000 on a Maxi-Cosi travel system from Bambinos and Beyond. At first everything seemed fine but after a couple of months of use, we found that the teeth on one of the zips was completely stuck and unable to open/close.

When I contacted them about a warranty claim, I found out they had actually given us the wrong pushchair. It was a slightly different model than the one on the invoice. It was almost identical in appearance, so there was no way we could have known at the time without a deep knowledge of Maxi-Cosi products. We ordered a black Maxi-Cosi pushchair and that's what we got.

Their response was crazy. They told me I had no warranty because it wasn’t the item on the invoice, and that it was my fault for not spotting their mistake sooner.

Let that sink in: they gave me the wrong product, and then blamed me for not spotting their mistake. They didn't take any responsibility for making the mistake in the first place and tried to deny me my consumer rights. When I pointed out the specific UK consumer law, which protects me regardless of their mistake, they didn't care. They sent me a few dismissive emails and then they simply stopped replying. When I called, I was told there was only one person I could speak to about this, but she never got back to me.

Eventually I had to go directly to Maxi-Cosi, who thankfully honoured the warranty (because of course I have a warranty) and resolved the issue. Bambinos and Beyond did absolutely nothing to help.

This company was super friendly before taking my money, but once there was a problem, they refused responsibility, denied my rights, and ghosted me. If you value decent service and basic honesty, avoid Bambinos and Beyond at all costs.

25 augusti 2025
Omdöme utan inbjudan
Logotyp för Bambinos & Beyond

Svar från Bambinos & Beyond

Hi Christopher,

Thank you for taking the time to leave your review. We’re very sorry to hear of your disappointment and frustration. After such a positive experience in store, we are devastated our after sales processes didn’t match.

We have looked into this thoroughly and, despite our checks, we have not been able to confirm where a mix-up could have occurred or whether the wrong model was supplied at the point of sale. The items in question are visually very similar, which makes the situation especially difficult to verify after the fact. For this reason, the matter was escalated to management as soon as it was raised.

We did respond to your emails, but we recognise that our communication may not have been as clear or supportive as it should have been while we tried to investigate. For that, we sincerely apologise.

We are pleased Maxi-Cosi were able to assist you directly and resolve the warranty issue, but we regret that your experience with us did not meet expectations. We are reviewing our internal processes to ensure any potential discrepancies are more easily identified and resolved in the future.

If you would like to discuss further please email me personally on shannon@bambinosandbeyond.co.uk

The warmest regards,
Shannon
Owner

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer