Banner for Baboodle

Baboodle Omdömen 931

TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Baboodle are fab! I’ve rented things for my second baby and it’s such a great idea. Any queries or issues (very minor) were dealt with so quickly and easily. Service is absolutely great. I could not... Se mer

Betygsatt 5 av 5 stjärnor

Made our London experience as smooth as possible. As soon as Dan realised that our stroller was arriving late, he sent another one with an uber. Would definitely recommend.

Betygsatt 5 av 5 stjärnor

We’ve had such a wonderful experience with Baboodle, and couldn’t recommend them more highly. The Artipoppe carrier itself has been a lifesaver for us when other carriers weren’t providing the... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely brilliant idea! We loved hiring a travel pram for just the duration of our holiday. It was such a smooth process to receive and return the item. It was also in such great condition, could h... Se mer

Företagsinformation

  1. Babyaffär
  2. Cykeluthyrning
  3. Barnbutik
  4. Uthyrning av utrustning
  5. Resebyrå
  6. Uthyrning av semesterbostad

Skrivet av företaget

Rent everything but the baby with Baboodle, the UK's flexible baby equipment rental platform. We are on a mission to make parenting more affordable, more sustainable and easier to navigate. At Baboodle, we have the UK's largest range of baby equipment available to rent. As the official leasing partner of brands such as Bugaboo, Babyzen, UPPAbaby, iCandy, Joolz, Stokke, Woom and many more! To date, we have saved over 12,000 parents money and space on their baby equipment, won GOLD industry awards gained over 500 5* reviews on Trustpilot. UK wide. Free returns. Next day delivery.

UK Wide delivery & Free Returns

Premium baby equipment at a fraction of the cost.

Premium baby equipment at a fraction of the cost.
Get fast shipping and free returns when renting baby equipment on Baboodle.

Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

931 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 63 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Double buggy for short term use

We wanted to try a double buggy before committing for our toddler and newborn. It was so handy, we got use of a great double buggy while baby was in the bassinet and it made nursery runs to get the toddler painless. Returning was so easy and, because the products are high quality, it was very simple to give it a good clean.

15 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service! We rented the Baby Bjon bouncer, which is very expensive (even second hand), it was great to rent it for a few months and see if our baby liked it. Baboodle is a great concept and the team were very responsive to our questions. Definitely recommend using them!

30 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I rented multiple prams from Baboodle

I have now rented multiple prams from Baboodle (travel prams and a double when we had a new baby). I love Baboodle. I love how easy it is. Great value for money and no stress about having to sell on products once your needs change and you are finished with them. Customer service is always so fast and helpful too. Brilliant company!

1 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Baboodle.co.uk were absolutely…

Baboodle.co.uk were absolutely brilliant. I honestly can't thank them enough. They made our holiday so much easier and there was no need to buy a travel buggy, which saved us money and hassle.

Even though I missed a bit of extra info during the booking, they acted fast and got the pram sent out with just two days to spare. Their communication was spot on and they didn’t make a fuss, just got it sorted.

The buggy arrived clean and in fantastic condition, like new. And the best part is they weren’t bothered about any mess on return. They clean everything themselves which made the whole process stress-free.

If I could give them more stars I genuinely would. They’re honest, reliable and incredibly helpful. I’ll definitely be using them again.

9 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant service

Brilliant service, I hired the Babyzen YoYo pram for a city break and it was fantastic. Can’t fault the service!

27 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I’ve been so happy with the whole…

I’ve been so happy with the whole process of renting a pram from Baboodle. I only needed a dual pram for the summer after having a baby and I was able to order online and select when I needed it delivered. Delivery was hassle free and when I had an issue with missing parts they were sent out the next day. When it came to returning the item again this was really simple. I would definitely use them again and recommend to anyone who needs items for a short time or to test out!

2 oktober 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding products and customer service

I rented the bugaboo dragonfly and honestly couldn’t be happier with the whole experience. From the moment I placed the order, everything was completely seamless – clear communication, easy instructions, and no stress at all. When the pram arrived, I was genuinely impressed because it looked and felt basically brand new – you’d never know it was a rental! It was spotless, sturdy, and exactly as described.

As a first time parent it meant so much to me to have the guidance they provided. I wasn't 100% sure on which to rent and they assisted with my choice. They really go above and beyond for their customers and the dragonfly was perfect for me.

I’ll definitely be using Baboodle again and have already recommended it to friends. Such a brilliant service!

11 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Dangerous and unsafe – do not trust this company.

I rented a BabyBjörn carrier and bouncer from Baboodle. What I received was shocking: the carrier had spit-up stains, and the bouncer was dusty, dirty, worn and smelled bad. These products were clearly not sanitized and posed a serious health and safety risk for babies.

Although I was refunded after complaining, the company’s response was dismissive and tried to minimize the issue. For a business dealing with baby products, this is unacceptable and dangerous.

⚠️ Be aware: they have no Google Reviews at all, which is very unusual for a UK company, yet display only glowing reviews elsewhere – highly suspicious. My experience was the complete opposite of those “perfect” reviews.

Parents deserve to know the risks. I strongly advise avoiding this company.

17 september 2025
Omdöme utan inbjudan
Logotyp för Baboodle

Svar från Baboodle

Hi Camelia,

We’re really sorry this was your experience, it isn’t good enough. Every single item goes through a cleaning and safety check before leaving our warehouse, and out of the hundreds of items that leave our warehouse each week this is an extremely rare occurrence. Clearly, something slipped through the net here as it is absolutely not inline with the standards we set ourselves, and we really do take that extremely seriously.

I also want to assure you that your concern was not minimised. As soon as we received your email we refunded you in full and apologised with complete sincerity. It was escalated and our founder reached out by phone and WhatsApp to apologise for your experience and with assurance that we’d thoroughly investigate, which we have. When you told us you didn’t want a phone call or any contact beyond the refund confirmation we respected that.

We truly do want to provide a seamless experience, and every single time we receive a complaint we look into how we can better our business, our staff training and our processes. We are now looking at bringing our laundry in-house as part of our new warehouse set up. This gives us tighter control and traceability, and reduces the chance of issues like this ever happening.

Our feedback is overwhelmingly positive because the vast majority of customers do have a great experience. We collect feedback publicly through multiple platforms, including google, and privately through post-rental surveys. These are 100% genuine and reflective of how we operate - bit of a double edged sword that that can be viewed as suspicious! Happily that just is most peoples’ experience with us, which is something we’re proud of.

Huge apologies again that in this instance we didn’t live up to what we’re trying to build.

Betygsatt 5 av 5 stjärnor

Excellent service

Excellent service. Arrived in good condition and returned easily with good communication

23 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Such a great experience

Such a great experience with this company. An amazing idea and a very responsive and friendly customer service team. Would highly recommend!

23 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Such a fantastic idea

Such a fantastic idea! I’m so glad I stumbled across Baboodle and will definitely be using them again. I’ve recommended them to many friends with babies!
We rented a bottle washer and steriliser whilst our son was very little. This meant we didn’t have to spend the money buying one ourselves as they’re expensive and big and we knew we wouldn’t need one for ages.
The process was so easy, and the item was in excellent condition. The return process was really easy as well.

22 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommend

Such a fantastic website, reasonable price for rental and flexible dates for delivery which was very useful

Informative and detailed products which made my selection very efficient

I am very pleased with this excellent service and have recommended to many friends.

Delivery quick and return was simple. We will definitely use baboodle again.

22 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A fantastic company with truly great service

Such a fantastic company with truly amazing service.
I rented a Bugaboo Donkey 5 from Baboodle - and it's not that there were zero issues at any point, but the way they handled these (very minor) issues was amazing. The box arrived damaged and there was a couple of minor things missing or broken. I spoke with Kate and they shipped me out new ones asap, and told me to throw away the broken box and they'd send a new one out when I needed it.
When it came to the return they were true to their word and got a new box sent out ASAP and started the return process for me.
When I returned it, another month's payment came out. I emailed them and in less than 24 hours it was sorted and the refund was processed. I honestly cannot fault them.
When I was enquiring about renting beforehand they were so helpful and responsive too.

1 september 2025
Omdöme utan inbjudan

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer