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Baboodle Omdömen 931

TrustScore 5 av 5

4,8

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Baboodle are fab! I’ve rented things for my second baby and it’s such a great idea. Any queries or issues (very minor) were dealt with so quickly and easily. Service is absolutely great. I could not... Se mer

Betygsatt 5 av 5 stjärnor

Made our London experience as smooth as possible. As soon as Dan realised that our stroller was arriving late, he sent another one with an uber. Would definitely recommend.

Betygsatt 5 av 5 stjärnor

We’ve had such a wonderful experience with Baboodle, and couldn’t recommend them more highly. The Artipoppe carrier itself has been a lifesaver for us when other carriers weren’t providing the... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely brilliant idea! We loved hiring a travel pram for just the duration of our holiday. It was such a smooth process to receive and return the item. It was also in such great condition, could h... Se mer

Företagsinformation

  1. Babyaffär
  2. Cykeluthyrning
  3. Barnbutik
  4. Uthyrning av utrustning
  5. Resebyrå
  6. Uthyrning av semesterbostad

Skrivet av företaget

Rent everything but the baby with Baboodle, the UK's flexible baby equipment rental platform. We are on a mission to make parenting more affordable, more sustainable and easier to navigate. At Baboodle, we have the UK's largest range of baby equipment available to rent. As the official leasing partner of brands such as Bugaboo, Babyzen, UPPAbaby, iCandy, Joolz, Stokke, Woom and many more! To date, we have saved over 12,000 parents money and space on their baby equipment, won GOLD industry awards gained over 500 5* reviews on Trustpilot. UK wide. Free returns. Next day delivery.

UK Wide delivery & Free Returns

Premium baby equipment at a fraction of the cost.

Premium baby equipment at a fraction of the cost.
Get fast shipping and free returns when renting baby equipment on Baboodle.

Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

931 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 63 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Terrible experience

Terrible experience. Ordered a snoo for my two month old as we use it at home and wanted it for our 5 week trip to Scotland. 4 days after the requested delivery date it had still not arrived and we were moving on to a new location. I contacted baboodle prior to this who advised it was with their courier and nothing they could do so they cancelled the delivery with the courier but have still not refunded my initial payment and then have had the cheek to take a closing payment for my planned one month rental despite not actually providing me with the snoo. This in addition to the stress of having to source a replacement bassinet whilst travelling for my baby makes their service a jokw

11 juli 2025
Omdöme utan inbjudan
Logotyp för Baboodle

Svar från Baboodle

We’re really sorry for the experience you had - it wasn’t acceptable and we completely understand your frustration.

Your order was dispatched on time, but the courier delayed delivery. As you’d already moved on before it arrived, the parcel was marked “return to sender.” Normally, a full refund is processed automatically once the item is received back with us. Unfortunately, in this rare case the parcel was lost on its way back, so the usual refund trigger didn’t happen and your subscription billing continued in error.

As soon as we identified what had happened, we processed full refunds for both payments and updated our system so that any “return to sender” order is now cancelled and refunded immediately rather than waiting for the parcel to arrive.

Once again, I’m sorry you had this experience with us. It was an edge case we hadn’t come across before, and as a young company, we’re continuously improving our processes based on real-life situations like this.

Betygsatt 5 av 5 stjärnor

Fast & efficient company

Fast & efficient company! The hardest bit was working out how to get back in the box! Recommend to any new families wanting to try things out without full commitment to paying full price!

18 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

First time used baboodle and it was so…

First time used baboodle and it was so simple from start to finish. Really good customer service, had a small issue at start and they sorted out very quickly. The travel pram made our holiday so much better. Wish I had discovered baboodle sooner. Will be definitely using again.

1 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing service

Amazing service. Used Baboodle to try out the Joolz Aer for a holiday before purchasing. The process was so quick and easy to order and they delivered on the day they said they would. Returns were simple through Royal Mail and collected from my home. Would definitely yes again and would recommend to any new mums!

23 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Thank you baboodle!

We recently decided to use baboodle for a travel pushchair (joolz aer) for our holiday to Italy. We really didn’t want to spend £100’s of pounds purchasing a pushchair we would only use for a week - finding baboodle has saved us a lot of money, time and is hugely sustainable! The pushchair was clean, came with a bag for the pushchair and also a rain cover. Baboodle has a super fast delivery service, the collection service once you are finished with the product is outstanding and really simple to arrange through your local courier (ours is Royal Mail) - I have emailed the team also and found them extremely helpful with coming back to me. I shall recommend baboodle to everyone and use again in the future!

15 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Making travelling easier!

What a great business idea, making items readily available for families on the go!

We recently hired a pushchair for a trip abroad and would definitely do this again and have already recommended use of the business to friends

5 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing

Amazing. I LOVE baboodle… very effective, prompt, polite and great great service. I recommend over and over!!!

5 juni 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Timeliness

Timeliness, items as described all very straightforward during a time that is hazy as a first time mum.

Warm company that looks out for its customer base.

1 mars 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent concept, great execution, fantastic customer service

We used this company to hire a Snoo and a Nuna Leaf for our newborn. I didnt want to purchase these items if the baby would not take to them and, in the case of the Snoo, would only get 6 months use out of.
The process of hiring and delivery was straightforward. The packaging the items arrived in was great - the Snoo had clearly been used before but was pristine and had a number of accessories as stated. The Nuna Leaf was brand new in manufacturer packaging.
The items were both used for six months and returned. There was a slight issue with the return (entirely DPDs fault) but this was quickly resolved by Baboodle and the communication was outstanding.

Have already reccomended to many friends.

8 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Amazing

Amazing service. So responsive. Great quality! Would 100% use again!

12 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Out n about hire

I had an excellent experience with Baboodle. I hired a pram for 2 months, which arrived swiftly, in excellent near-new condition. The returns process was quick and easy. I would definitely use Baboodle again in the future.

11 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Outstanding experience!!

From beginning to end this company have been outstanding. I was so impressed with customer care and the quality of the products I received. The whole idea of it is genius. We rented the bugaboo donkey (new), a cup holder and the artipoppe carrier. We have adored our rentals & will rent again in a flash if we need something. I have raved about everything to my friends as well as strangers who I have met along the way, who have commented on my pram or carrier. Thank you so much. Wishing you every success, you deserve it!!

9 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant service end to end

Brilliant customer service, products were all top quality and in top shape and perfectly clean ( most seemed brand new)- collections were seamless and easy I couldn’t recommend enough- worth every penny

9 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Brilliant Brilliant

Brilliant Brilliant Idea - and Service!

I wanted to try out a stacked buggy option, and Baboodle enabled me to find the right solution for us at the right stage for our children. Saving my a lot of money and hassle. Always quick to respond, Baboodle customer service was easy and felt reliable.

19 maj 2025
Omdöme utan inbjudan

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