AX National Ltd Omdömen 

106
TrustScore 4.5 av 5

4,7

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

My doors were delayed and AX national were soo professional and helpful and did everything to expedite them, also gave me an excellent price on them. Really wanted the new business and made me feel li... Se mer

Betygsatt 5 av 5 stjärnor

Having previously been let down, it was very refreshing having a company who stuck to the delivery date. The communication from Sam and the team was second to none, also their buying power means we go... Se mer

Betygsatt 5 av 5 stjärnor

Its so nice to deal with a company that has fantastic customer service. Hats off to Samantha who dealt with all my enquiries and last minute changes. The company went above and beyond with my order an... Se mer

Betygsatt 4 av 5 stjärnor

Almost an “A” grade. The person answering my query was very helpful, directing me to the online page and instructing me what to do. The procedure for purchase was very clear, even for somebody who ha... Se mer

Företagsinformation

  1. Dörrleverantör

Skrivet av företaget

AX National is based in the heart of Birmingham. Supplying Internal and External doors, skirting and architrave to trade and the public. Doors include, oak, black, white, urban, pine and walnut doors.


Kontaktuppgifter

4,7

Utmärkt

TrustScore 4.5 av 5

106 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,7

Alla omdömen

(106)

39 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 2 av 5 stjärnor

From start to finish was 3 and half weeks

From order to delivery was just over two weeks. When the delivery arrived two of the more expensive doors were damaged with scratches and one had been filled with a coloured filler. The doors come wrapped in bubble wrap but no cardboard or anything to prevent any damage in transit. I called AX straight away and sent them photos of the damage and when one door had been filled. They told me that this has never happened before. I asked how the doors have got through quality control , which they had no answer to.

I asked AX to send out replacement doors straight away and they said they wouldn't be possible as the doors are made by a 3rd party and they are made to order , so there was no way of getting them straight away. AX said they would let me know when they could get me the replacements. I had to wait for two days of chasing to be given an answer which was then it would be another week from then before they could get them sent out.

I spoke to the manager AX who said he didn't want to rock the boat with the supplier and chase too hard with them as he deals with them a lot and they give him good service usually.

In this time I realised I need another door for the project to match the others and AX did rush that through and get it put on delivery with the replacements and at a slightly reduced cost.

The replacements did arrive when AX said they would and they were in better condition that the first but still had a couple of scuffs on them which i have since managed to polish out as time was not on my side.

The doors are made to a good standard but could do with being packaged better and checked off before sending out.

AX did deal with my issues but I feel that was because of how relentless I was in getting answers.

17 december 2024
Betygsatt 5 av 5 stjärnor

Purchased my skirting board from this…

Purchased my skirting board from this company. From start to finish they were excellent. Extremely helpful, great quality product and very easy to get in contact with them. I also needed more urgently and they went above and beyond to get me the product made and delivered. HIGHLY RECOMMEND

7 december 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Seamless adventure

The ordering and delivery days later were seamless. The quality of the doors are exceptional and as a customer, i have no problem ordering from AX National again.
Job well done.
Thank you.

20 september 2024
Betygsatt 5 av 5 stjärnor

Best deal

After searching the internet and visiting local suppliers AXnation had the best deal on the 6 doors we needed. The delivery was smooth and straightforward.

16 juli 2024

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