My doors were delayed and AX national were soo professional and helpful and did everything to expedite them, also gave me an excellent price on them. Really wanted the new business and made me feel li... Se mer
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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Having previously been let down, it was very refreshing having a company who stuck to the delivery date. The communication from Sam and the team was second to none, also their buying power means we go... Se mer
Its so nice to deal with a company that has fantastic customer service. Hats off to Samantha who dealt with all my enquiries and last minute changes. The company went above and beyond with my order an... Se mer
Almost an “A” grade. The person answering my query was very helpful, directing me to the online page and instructing me what to do. The procedure for purchase was very clear, even for somebody who ha... Se mer
Företagsinformation
Skrivet av företaget
AX National is based in the heart of Birmingham. Supplying Internal and External doors, skirting and architrave to trade and the public. Doors include, oak, black, white, urban, pine and walnut doors.
Kontaktuppgifter
AX National Ltd, B24 8NP, Birmingham, Storbritannien
- 01213260733
- online@axnational.com
- axnational.com
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Paul was efficient and professional…
Paul was efficient and professional throughout, even when asked to change the order multiple times.
Good quality
Great service and quality products
Always get great service and good quality products at a competitive price. I’ve shopped at AX on many occasions and staff have always been very helpful.
Excellent Service
The price was good, delivered on time as promised, and well packaged. The driver was very helpful, and the doors look great; thanks
From start to finish was 3 and half weeks
From order to delivery was just over two weeks. When the delivery arrived two of the more expensive doors were damaged with scratches and one had been filled with a coloured filler. The doors come wrapped in bubble wrap but no cardboard or anything to prevent any damage in transit. I called AX straight away and sent them photos of the damage and when one door had been filled. They told me that this has never happened before. I asked how the doors have got through quality control , which they had no answer to.
I asked AX to send out replacement doors straight away and they said they wouldn't be possible as the doors are made by a 3rd party and they are made to order , so there was no way of getting them straight away. AX said they would let me know when they could get me the replacements. I had to wait for two days of chasing to be given an answer which was then it would be another week from then before they could get them sent out.
I spoke to the manager AX who said he didn't want to rock the boat with the supplier and chase too hard with them as he deals with them a lot and they give him good service usually.
In this time I realised I need another door for the project to match the others and AX did rush that through and get it put on delivery with the replacements and at a slightly reduced cost.
The replacements did arrive when AX said they would and they were in better condition that the first but still had a couple of scuffs on them which i have since managed to polish out as time was not on my side.
The doors are made to a good standard but could do with being packaged better and checked off before sending out.
AX did deal with my issues but I feel that was because of how relentless I was in getting answers.
Great for all your doors needs
Very good service good prices and alot of stock to choose from
A topclass company....
easy to place an order , comunication was 1st class.
delivered on time, product was A+++++++++++++.
The delivery driver was very professional as well
Purchased my skirting board from this…
Purchased my skirting board from this company. From start to finish they were excellent. Extremely helpful, great quality product and very easy to get in contact with them. I also needed more urgently and they went above and beyond to get me the product made and delivered. HIGHLY RECOMMEND
Great Company 5 Star
Great Company, very reasonable prices, excellent staff. Kept up to date on deliveries
Seamless adventure
The ordering and delivery days later were seamless. The quality of the doors are exceptional and as a customer, i have no problem ordering from AX National again.
Job well done.
Thank you.
I ordered a door from AXNational the…
I ordered a door from AXNational the price was excellent and free delivery in good time. I would definitely use them again.
Paul was great with sorting my order…
Paul was great with sorting my order out will recommend you
Doors were great they arrived on time…
Doors were great they arrived on time and AX stored them until we needed them really good service all round thank you
Best deal
After searching the internet and visiting local suppliers AXnation had the best deal on the 6 doors we needed. The delivery was smooth and straightforward.
Good service
Good service, good quality doors, the guy at the showroom very helpful, would definitely recommend
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