AVOID AUTOVIA> The company states mastercard,visa are cards they accept for deposit and placing a block amount if not buying their insurance. Arrived Milan Linate airport. But when you arrive y... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Processo inizialmente semplice (online booking), durante il ritiro ci son stati degli impicci ma grazie alla pazienza e generositá di Doa, siamo riusciti a risolvere. Grazie del supporto e aiuto r... Se mer
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L'auto che dovevamo noleggiare era una Polo automatica, allo sportello ci hanno proposto una Yaris automatica con una tacca di benzina oppure un'altra auto di categoria superiore ma che comunque per i... Se mer
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Esperienza TOP ! Ho prenotato on line una vettura media per una settimana durante le Olimpiadi di Milano -Cortina. Al mio arrivo, un addetto al banco mi ha fatto riflettere che l'auto prenotata era t... Se mer
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Företagsinformation
Skrivet av företaget
Autovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Costituita da tre aree di eccellenza altamente specializzate con un team di professionisti di grande preparazione ed esperienza, Autovia è in grado di affiancare Liberi Professionisti, Aziende, Holding ed Enti Pubblici nella definizione delle loro strategie di utilizzo delle vetture e dei veicoli commerciali in parco, dalla semplice richieste di ottimizzare costi e modi per andare da “A” a “B” alla definizione di una vera e propria Car Policy con un occhio attento al saving aziendale. Scopri di più
Perchè scegliere Autovia?
I nostri punti di forza
Azienda italiana
Ottima reputazione sul web e nel territorio
Crescita aziendale costante
Eco friendly
Visione internazionale
Struttura decisionale di alto livello
Partnership importanti
Network in continua espansione
Servizi e soluzione ad hoc
Azienda leader nel settore
Innovazione e strategia
Kontaktuppgifter
Viale Enrico Forlanini 123, 20134, Milano, Lombardia, Italien
- +39 388 405 7996
Auto e furgoni
3,9
Bra
254 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 92 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Pessima esperienza
Pessima esperienza, mi rivolgerò ad altre società per il futuro con personale meno spocchioso.
14 oktober 2025
Omdöme utan inbjudan
Svar från autovia.it - Linate Aeroporto
Gentile Cliente,
ci dispiace che la sua esperienza non sia stata positiva e che il nostro personale non abbia trasmesso l’attenzione e la cortesia che caratterizzano il nostro servizio. La sua segnalazione sarà condivisa con la direzione per verificare quanto accaduto e migliorare ulteriormente la qualità dell’accoglienza.
Ci auguriamo di poterle offrire in futuro un’esperienza più in linea con le sue aspettative.
Cordiali saluti,
Il Team Autovia
Great Clerks make great companies
What made this experience great was the clerk who assisted us at the Milan Linate airport. She was wonderful - very informative and assisted us with each step of the process of rental.
28 september 2025
Svar från autovia.it - Linate Aeroporto
Thank you sincerely for your wonderful 5-star review!
We’re delighted to hear that your experience at our Milan Linate location was made special by our kind, professional, and helpful clerk. We truly believe that great people make great companies, and your words are a wonderful recognition of that.
We’ll be sure to share your feedback with the Linate team — they’ll be thrilled to hear it!
We look forward to welcoming you again soon.
The Autovia Team
Smooth experience, despite arriving 9 hours later than planned.
The overall experience was very positive. We booked through rentalcars.com part of booking.com, and as soon as we were notified of the cancellation of our flight, we contacted the booking.com help line and they send an email to Autovia advising them of our new arrival schedule. When we finally arrived at Linate, some 9 hours later than planned, the lady at the counter was friendly, efficient and made no fuzz at all. It helped that my details were already on their system, because I had rented with them before, so everything went quickly with no real paper work to fill in.
The only bad experience was the fact that there was no windscreen wash, and that the warning system to keep your hands on the wheel (which was every 30 seconds on the motor way, whilst I had my hands on the steering wheel) could not be switched off, eventhough I had selected driver alert warnings off. Perhaps I just don't know how a Citroen DS7 works.
But overall, I would highly recommend Autovia at Linate airport.
13 oktober 2025
Svar från autovia.it - Linate Aeroporto
Thank you very much for your detailed 4-star review!
We’re delighted to hear that, despite your flight being delayed by 9 hours, your rental experience at Linate Airport was smooth and handled with friendliness and professionalism by our staff. It’s great to know that the process was quick and efficient, especially as a returning customer.
We’re sorry for the minor inconvenience regarding the windscreen wash and the driver alert system. Your feedback is extremely valuable and will help us further improve our vehicle preparation and quality checks.
We look forward to welcoming you again soon and providing an even more seamless experience.
The Autovia Team
Accoglienza 5 stelle
Accoglienza 5 stelle. Personale educato preparato cortese e gentile
5 oktober 2025
Svar från autovia.it - Linate Aeroporto
La ringraziamo di cuore per la sua splendida recensione a 5 stelle!
Siamo davvero felici che abbia apprezzato l’accoglienza e la professionalità del nostro personale.
La cortesia, la disponibilità e la competenza del team sono elementi fondamentali del nostro modo di lavorare, e sapere che sono stati riconosciuti ci riempie di orgoglio.
Speriamo di rivederla presto per offrirle un’altra esperienza di noleggio all’altezza delle sue aspettative!
Il Team Autovia
Svar från autovia.it - Linate Aeroporto
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
Gentili, professionali ed efficienti
Ho piacevolmente riscontrato un notevole miglioramento dell'organizzazione in fase di consegna e riconsegna del mezzo. Macchina che qualitativamente è migliorata rispetto alle precedenti esperienze. Certamente usufruirò nuovamente del vostro servizio.
12 september 2025
Svar från autovia.it - Linate Aeroporto
Gentile cliente,
grazie mille per averci lasciato una valutazione così positiva! Siamo felici che il nostro servizio abbia soddisfatto le sue aspettative. Speriamo di poterla accogliere nuovamente in futuro!
Cordiali saluti,
Staff Autovia
Buongiorno la mia esperienza è positiva…
Buongiorno la mia esperienza è positiva
Ho noleggiato 4 auto in 1 mese e mi sono trovato bene
Ragazze all accoglienza disponibili e simpatiche
Complimenti alla direttrice
Farinazzo luigi
5 september 2025
Svar från autovia.it - Linate Aeroporto
Gentile cliente,
grazie mille per averci lasciato una valutazione così positiva! Siamo felici che il nostro servizio abbia soddisfatto le sue aspettative. Speriamo di poterla accogliere nuovamente in futuro!
Cordiali saluti,
Staff Autovia
tutto perfetto personale gentile e…
tutto perfetto personale gentile e cortese auto in perfette condizioni
7 september 2025
Svar från autovia.it - Linate Aeroporto
Gentile cliente,
grazie mille per averci lasciato una valutazione così positiva! Siamo felici che il nostro servizio abbia soddisfatto le sue aspettative. Speriamo di poterla accogliere nuovamente in futuro!
Cordiali saluti,
Staff Autovia
Avoid at all costs
If I could give them zero stars I would. Rented in Milan Linate airport- broke down on day one in Bergamo. Milan called a tow for us, directed us to go to Bergamo airport to pick up another. Bergamo advised they ‘could not find the car’ (despite their company calling for the tow) and made us wait for 3 hrs, basically accused us of stealing it. They eventually found it.. then advised they didn’t have a replacement car available for us. We have sent multiple emails to customer service, all unanswered, We have received no refund and they kept our $500 euro damage deposit. Avoid this company, total scam. Not to mention the clerk we dealt with Bergamo was beyond unfriendly. We were polite and reasonable the entire way though- and I understand that every company has a bad day- but this is still ongoing with zero assistance. I don’t understand how they could still be in business. One time tourist clients I guess.
21 juli 2025
Omdöme utan inbjudan
Svar från autovia.it - Linate Aeroporto
Dear Customer,
we are sorry for what happened. To investigate properly and give you the right support, we kindly ask you to provide your contract number and contact us at customercare@autovia.it
Only through our official channel we can check the details of your rental, including the deposit and refund status, and provide a proper resolution.
Autovia Team
Very bad axperience and not friendly
Very bad axperience. They did not accept the payment and then we had to wait 3….. hours for the car. “No cars available at the moment”, what a joke… we were the only people there…
DON’T BOOK AUTOVIA!!!
30 augusti 2025
Omdöme utan inbjudan
Svar från autovia.it - Linate Aeroporto
Dear Customer,
under your surname we cannot find any booking, so we kindly ask you to provide us with your contract number so we can verify what happened. Without details it is impossible for us to investigate properly. Please contact us at customercare@autovia.it
Autovia Team
Svar från autovia.it - Linate Aeroporto
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
There was no full tank of benzine when…
There was no full tank of benzine when we took the car.
23 augusti 2025
Svar från autovia.it - Linate Aeroporto
Dear Customer,
we are sorry for any misunderstanding, but please note that our fuel policy is not “full to full.” The car is returned with the same fuel level as when it was picked up. This information is always clearly stated in the rental terms during the booking process.
Best Regards,
Autovia Team
The staff are fantastic to deal with
The staff are fantastic to deal with. They literally couldn't be more helpful and I'll use them the next time I visit Italy for sure.
19 augusti 2025
Svar från autovia.it - Linate Aeroporto
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
Noleggio perfetto!
12 augusti 2025
Svar från autovia.it - Linate Aeroporto
Gentile cliente,
grazie mille per averci lasciato una valutazione così positiva! Siamo felici che il nostro servizio abbia soddisfatto le sue aspettative. Speriamo di poterla accogliere nuovamente in futuro!
Cordiali saluti,
Staff Autovia
Onbezorgd een auto huren met vriendelijk personeel.
Vriendelijk personeel, goede service en afspraken. De auto was prima stond klaar voor ons. Fijne ruime auto. Bij terug brengen ook weer heel vriendelijk. Zeer tevreden en aan te raden.
31 juli 2025
Svar från autovia.it - Linate Aeroporto
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
Noleggio perfetto
Ho noleggiato presso questa sede e la mia esperienza è stata perfetta : vettura nuovissima e pulitissima .. cortesia del personale al primo posto … grazie
21 juli 2025
Svar från autovia.it - Linate Aeroporto
Grazie per il suo fantastico feedback! La soddisfazione dei nostri clienti è la nostra priorità, e sapere che ha apprezzato il nostro servizio ci riempie di orgoglio. Speriamo di rivederla presto per un altro noleggio con Autovia!
Personale gentile e professionale
19 juli 2025
Svar från autovia.it - Linate Aeroporto
Gentile cliente,
grazie mille per averci lasciato una valutazione così positiva! Siamo felici che il nostro servizio abbia soddisfatto le sue aspettative. Speriamo di poterla accogliere nuovamente in futuro!
Cordiali saluti,
Staff Autovia
Svar från autovia.it - Linate Aeroporto
Dear Customer,
thank you for your positive feedback about our service and vehicle. We take note of your suggestion regarding the parking return: we are committed to improving this aspect to make the process clearer and more stress-free, where possible.
We hope to welcome you again in the future.
Best regards,
Autovia Team
Rental refused despite valid ID – no refund given
I had prepaid for a vehicle rental and showed up at the agency with a valid physical ID, exactly as required. Despite this, the staff refused to give me the car, claiming my ID was not acceptable.
I contacted their customer service afterwards, and they falsely stated that I did not have my ID physically with me — which is simply untrue.
They have kept my money and refused any refund. I've reported the case to the European Consumer Centre (ECC France) for assistance.
This is not just poor service, it's a dishonest business practice. I strongly advise others to avoid this company until they take accountability and treat customers fairly.
13 juni 2025
Omdöme utan inbjudan
Svar från autovia.it - Linate Aeroporto
Dear Customer,
We note that we have already addressed your concerns multiple times. We kindly ask you to refrain from repeating the same complaints publicly, as we have thoroughly reviewed your case and provided all the necessary explanations.
If you have any new information or further questions, please contact our customer service directly. We remain available to assist you within the terms and conditions of the rental agreement.
Thank you for your understanding.
Best regards,
Autovia Team
Stress Free car hire
Had a great experience with Iron Man at check in. Was really fast and a simple process. Iron Man was super friendly and helpful, he upgraded our car and even had the decency to come away from his desk to show me and my wife exactly how to find the location of the car park as we’d struggled to find it in our previous visit. I hire cars from airports at least 8 times per year and I have to say it was the best experience I’ve ever had for checking in. Zero queue! The hand back was also very straightforward and fast. We had a friendly lady who was also very efficient and the whole process was stress free. Will definitely be using EcoVia again.
14 juli 2025
Svar från autovia.it - Linate Aeroporto
Dear Customer,
Thank you so much for leaving such a positive review! We’re delighted that our service met your expectations. We look forward to welcoming you again in the future!
Best regards,
The Autovia Team
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