Autonomous Inc Omdömen 

2 904
•
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Ashley was a huge help! I panicked when I realized I entered the wrong shipping address and the worry immediately faded when I was met with her kindness, humor and help. Big fan of the desk already, a... Se mer

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Betygsatt 1 av 5 stjärnor

Your instructions really sucks! Videos are useless! I really don’t understand how hard it is to mention in email or generate a video using AI or generate pictures using Claude to simply clearly mark “... Se mer

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Betygsatt 5 av 5 stjärnor

I was reaching out regarding my Autonomous SmartDesk 2 Home, which has stopped lifting entirely. Alice from Autonomous reply the next day with a fix/reset of the desk and everything was back to... Se mer

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Betygsatt 5 av 5 stjärnor

The Autonomous Core desk and chair set has been a great addition to my home office. The desk feels solid and stable even at full height, and the electric adjustment is smooth and quiet — no jarrin... Se mer

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Företagsinformation

  1. Leverantör av kontorsutrustning

Skrivet av företaget

The Everything Store for WFH ✨Best prices on a wide selection of high quality products. 🎉Log-in to access the best prices today! We build products for you to #worksmarter. Join the movement. #iamAutonomous #beAutonomous #autonomousdotai. Autonomous engineers stuff that frees you up to be adventurous. Let life take centre stage - go on impromptu getaways, take in the sights and see the world around you. For the world to truly be at your fingertips, you need the right tools.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

3 tn omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 68 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(2 904)

331 omdömen under de senaste 12 månaderna

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Betygsatt 5 av 5 stjärnor

The most solid 2 leg standing desk I have ever worked with

Surprisingly fast shipping and an extremely solid product. I have worked with many standing desks but never had one for my own personal desk and I believe I made a great decision going with Autonomous. From my experince 2 legged standing desks will always wobble at my personal standing height and taller but it is so much less than I have experienced in the past here, I was prepared for that to just be a con I just have to live with but this is much more solid than I could have anticipated, it isn't perfectly wobble-less but I don't think that is physically possible at my relatively high standing height. If I had any complaints it would be that I wish they still offered the dark grey top with the black legs and that I think the cable management should go the full length of the table top or at least most of it and maybe focus less on AI and maybe offer a 4 leg option with this build quality, but as it stands everything works as I expected or better and I am very happy with Autonomous.

21 mars 2026
Logotyp för Autonomous Inc

Svar från Autonomous Inc

We appreciate your review! Your feedback is incredibly valuable, and we’ve shared these insights with our team for future improvements.

Thanks for your technical perspective and for choosing Autonomous for your setup!

Betygsatt 5 av 5 stjärnor

Products are great and when you do need…

Products are great and when you do need support, the process was fast and easy to deal with.

26 mars 2026
Omdöme utan inbjudan
Logotyp för Autonomous Inc

Svar från Autonomous Inc

Quality products and seamless support are exactly what we aim for! We’re so glad to hear the process was easy for you.

Thank you for being part of the Autonomous community!

Betygsatt 4 av 5 stjärnor

Everything went well

Everything went well, but there was some confusion with shipping and delays likely caused by their majority AI system. I still received the product in great condition, just a week after the expected delivery.

I will say, the AI stuff was quick to respond and resolve, but it called me by my wrong name, which I thought was funny.

26 mars 2026
Logotyp för Autonomous Inc

Svar från Autonomous Inc

Glad the product arrived in great condition! We’re sorry for the delay and that our AI gave you a new nickname.

We're constantly working to improve our systems, so your experience helps us a lot. Thanks for your kind understanding and patience!

Betygsatt 3 av 5 stjärnor

Customer service good, chair ehh not so much.

I think the customer service and response time was good. My problem was with the chair itself. For the price I thought it would be more comfortable then it was. This is my opinion of course, but the seat is just not it. I went with the foam option instead of the mesh, maybe the mesh is different. It's hard and causes a lot of uncomfortably, constantly moving around trying to get comfortable.

26 mars 2026
Logotyp för Autonomous Inc

Svar från Autonomous Inc

It's great to heat that our support team met your expectations, we’re sorry the seat feels firmer than anticipated.

New foam often requires a short 'break-in' period to soften and contour to your posture. We’re glad we could provide a mutal solution while you adjust to the new setup.

Your comfort is our priority, and we’re always here if you need further assistance!

Betygsatt 5 av 5 stjärnor

Quick delivery and product as expected

Quick delivery and product as expected

25 mars 2026
Logotyp för Autonomous Inc

Svar från Autonomous Inc

We’re thrilled to hear that your order arrived quickly and met your expectations perfectly.

Hope you enjoy your new setup and have a wonderful day!

Betygsatt 5 av 5 stjärnor

Solved problem

We purchased three desks from this company and are very pleased with them. Recently, however, one of the desks stopped adjusting its height, becoming stuck at a level that was unsuitable for my son's studies. I contacted customer support and received an immediate response offering a solution; unfortunately, it did not work. They then sent me a new control unit and provided instructions on how to reset the system, but that didn't help either. The support team continued to investigate the issue, eventually sending me a new set of instructions—and this time, it worked! The desk is now adjusting its height again. Thank you for resolving the problem, as well as for your patience and prompt responses.

24 mars 2026
Logotyp för Autonomous Inc

Svar från Autonomous Inc

Thank you for sharing such a detailed journey! We’re glad that our support team stayed with you until the desk was fully back in action.

Solving tough issues takes teamwork, and we also appreciate your effort through every step. If you need anything else, we’re always here!

Betygsatt 5 av 5 stjärnor

I received great customer service…

I received great customer service today! My customer service rep was very nice, responsive, knowledgeable, and provided me with a lot guidance. I can tell that this person was very caring!

23 mars 2026
Omdöme utan inbjudan
Logotyp för Autonomous Inc

Svar från Autonomous Inc

Thank you for the wonderful shout-out! Our team strives to be more than just responsive, and we truly care about providing the right guidance for every setup.

We’re glad we could help, and we hope you have a wonderful day ahead!

Betygsatt 5 av 5 stjärnor

Ashley is a fantastic support agent

I was helped out by Ashley who was awesome. Understood my concerns and the processes I had already gone through and didn't ask me to redo them. Handled everything firsthand with little delay. 10/10

23 mars 2026
Omdöme utan inbjudan
Logotyp för Autonomous Inc

Svar från Autonomous Inc

A huge thank you for the 10/10! We’re happy that Ashley could provide such a seamless experience for you.

They'll be thrilled to know their help made a difference. Enjoy your setup!

Betygsatt 5 av 5 stjärnor

Great Customer Support

Customer support was responsive and knowledgeable. They diagnosed the issue and shipped replacement parts swiftly. My desk is now working as intended.

23 mars 2026
Logotyp för Autonomous Inc

Svar från Autonomous Inc

Back in action! We’re thrilled our team could help get those parts to you swiftly.

There’s nothing we love more than seeing a setup back at 100%. Thanks for your trust and happy working!

Betygsatt 5 av 5 stjärnor

Great products

Great products, great service.

15 mars 2026
Logotyp för Autonomous Inc

Svar från Autonomous Inc

Double the greatness! We appreciate the shout-out and hope you enjoy your new setup to the fullest.

Betygsatt 3 av 5 stjärnor

The instructions to assemble the table…

The instructions to assemble the table were sub-standard

19 mars 2026
Logotyp för Autonomous Inc

Svar från Autonomous Inc

We’re truly sorry for the frustration with the assembly instructions! Our support team has already reached out to you via email to ensure everything is properly set up for you.

Betygsatt 5 av 5 stjärnor

Great chair

Great chair, great price, fast delivery. What more do you want?

18 mars 2026
Logotyp för Autonomous Inc

Svar från Autonomous Inc

We’re thrilled to meet your expectations. Short, punchy, and we couldn't ask for a better review.

Thank you for choosing Autonomous!

Betygsatt 5 av 5 stjärnor

Amazing support!

After 6 years of some serious milage of my bottom being in this chair, the seat cushion is showing signs of wear. I needed assistance to track down my order number. I got the most amazing support person I have just about ever had Ashley B. She was not only amazingly helpful in tracking down the order number, but broke down all the parts and costs for me, and was very candid with me and all my questions about the different models of chairs, versus buying replacement parts, and some of their accessories that I was interested in. This company has my business for sure! And to whoever is in charge, you need to keep Ashley B. happy, because she is an amazing asset to your company, and is making your customers, customers for life!

16 mars 2026
Omdöme utan inbjudan
Logotyp för Autonomous Inc

Svar från Autonomous Inc

We are beaming with pride reading your shout-out to Ashley B.! She’s indeed an amazing asset to our team, and we’re so glad her candid advice was helpful for you.

Thank you for being part of Autonomous community!

Betygsatt 5 av 5 stjärnor

Did not like how the holes for the…

Did not like how the holes for the screws were not aligned and still had plastic that needed to be filed down to allow screws to connect the back of the chair to the seat. Everything else seems pretty solid so far.

Update: Talked to customer service and they were very helpful and explained more to the set up process. I have other chairs and even a office desk from them and they have all been very good! 5 STARS

15 mars 2026
Logotyp för Autonomous Inc

Svar från Autonomous Inc

We’re sincerely sorry for the assembly issues you encountered. Our team has just reached out to you via email. Please check your inbox so we can support further and make this right!

Betygsatt 4 av 5 stjärnor

Repair to Chair easy to accomplish

I have the Ergo Chair Pro. It has been the best chair I have ever owned.

I have had several issues with the chair and had to repair it but Autonomous has always sold me the repair parts and offered free shipping on the repaired item.

Despite the chair malfunctioning, I am very happy with the chair and it is worth repairing.

16 mars 2026
Omdöme utan inbjudan
Logotyp för Autonomous Inc

Svar från Autonomous Inc

We sincerely apologize for the frustration you experienced with the automated system. Our team has taken over your case and sent a direct email to identify the exact parts needed and get your chair back in top shape immediately.

Betygsatt 5 av 5 stjärnor

So far so good!

Quick shipping, easy assembly and so far the product is living up to expectations. Some minor shaking when you type vigorously but for this kind of desk that's almost unavoidable and it's minimal. Well worth the tradeoff for the standing function and in line with many other "normal" desks. Converting to positions is easy and fluid, plenty of space on the surface.

16 mars 2026
Logotyp för Autonomous Inc

Svar från Autonomous Inc

Thank you so much for the 5-star review! We’re thrilled to hear the assembly was a breeze and that the desk's fluid transitions are meeting your expectations.

It’s great to know the stability holds up well for your daily setup. Enjoy your new standing workspace!

Betygsatt 5 av 5 stjärnor

Chaise conforme à la description.

Chaise conforme à la description.
Très confortable, facile à installer et beaucoup de réglages pour un confort optimal et adaptable à sa morphologie.
Très sérieux, reçu en 48h
Je recommande +++

4 mars 2026
Logotyp för Autonomous Inc

Svar från Autonomous Inc

Hi there, we truly appreciate your review! We’re thrilled to hear that your chair arrived in just 48 hours and that the assembly was easy. Thank you for your high recommendation!

Betygsatt 5 av 5 stjärnor

Great chairs and great customer…

Great chairs and great customer service.

I needed a new control mechanism for a chair I bought in 2020 and they were able to help me get a new one with a simple online chat.

13 mars 2026
Omdöme utan inbjudan
Logotyp för Autonomous Inc

Svar från Autonomous Inc

Thanks for sharing your experience! It’s wonderful to hear that your chair from 2020 is still going strong. We’re glad our chat team could quickly help you find the right replacement to keep your setup in top shape.

Enjoy your refreshed workspace!

Betygsatt 5 av 5 stjärnor

Easy to order and arrived quickly and…

Easy to order and arrived quickly and in good shape. Fit as expected. They are also small enough that the height of the table at chair level is still good. The locking levers are a bit hidden for unlocking, but that is not too big an issue.

8 mars 2026
Logotyp för Autonomous Inc

Svar från Autonomous Inc

Thanks for the shout-out! Happy to hear your order made it to you quickly and in great shape. We hear you on those stealthy locking levers, and glad it's not a dealbreaker though.

We're always here whenever you need a hand - enjoy the new gear!

Betygsatt 5 av 5 stjärnor

Standing Desk

i really do love this product, i got a desk for my husband last year and it was very easy to assemble and had an amazing quality. I had to get one to myself!

8 mars 2026
Logotyp för Autonomous Inc

Svar från Autonomous Inc

Hi there! Thank you for your feedback. We are sorry to hear about the issue with your desk. Our support team has just reached out to you via email to assist with this and make things right.

Please check your inbox so we can get this sorted for you immediately!

Detta är Trustpilot

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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

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