I've been using Auto Europe for 20+ years, but the last two experiences were TERRIBLE and I'll never use them again... I’ve now had the same problem with Auto Europe twice, and afte... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Have used AutoEurope before several times and has always been good with many useful choices. But it can be tricky to ensure you book the best deal for your own circumstances, so it is essential to be... Se mer
Företaget har svarat
After I made a mistake with my booking collection and need to reschedule the staff at autoeurope Australia where amazing . A lot more helpful than dealing direct with rental companies. The only ch... Se mer
Företaget har svarat
Have used Auto Europe many times for car rental in Australia and Ireland. I have never had any issues with my bookings, and the prices have always been better than anything else I could find online. D... Se mer
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Företagsinformation
Om Auto Europe Australia
Skrivet av företaget
Auto Europe has been a leader in worldwide car rental services for over 60 years. Get the best rates for car hire in 190 countries and 28,000 locations.
Our products
Kontaktuppgifter
P.O. Box 1321, 2059, North Sydney, Australien
- 1300 656 601
- reviews@autoeurope.com.au
- autoeurope.com.au
4,2
Bra
2 tn omdömen
Har besvarat 62 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
the process of booking the car with…
the process of booking the car with clear information was easy.
22 juli 2025
Svar från Auto Europe Australia
Hi Terry,
Thank you for your kind review and lovely feedback. We're delighted to hear that the booking process was straightforward and the information provided was clear. Wishing you happy and safe travels ahead.
Kind Regards,
Georgia
easy to navigate
21 juli 2025
Svar från Auto Europe Australia
Hi Wayne,
Thank you for your review and excellent feedback. It's great to hear you found our platform easy to navigate. We wish you happy and safe travels ahead.
Kind Regards,
Georgia
Quick & easy
20 juli 2025
Svar från Auto Europe Australia
Hi Charles,
Thank you for your review. It is wonderful to hear you found our processes quick and easy.
Thank you for your support. Wishing you safe and happy travels.
Kind Regards,
Georgia
I felt totally ripped off
I felt totally ripped off. Got to pick up car- wasn’t available and they offered me upgeade( no other choose) I ended up paying DOUBLE the original amount- I fdidnt why me deposit back- don’t know why.
NEVER. Trust or book with them again and can’t recommend them to anyone. So disappointed and a total rip off
Reservation 1187440672
24 juni 2025
Omdöme utan inbjudan
Svar från Auto Europe Australia
Hi Jason,
We're very sorry to hear about your recent experience with the vehicle collection and understand how frustrating this must have been. This is certainly not the level of service we expect from our supplier partners, and we sincerely apologise for the inconvenience and disappointment caused.
We would like to investigate this matter further and assist in resolving the issue. As your review doesn't include a booking reference, please email us at reservations@autoeurope.com.au with your booking number and contact details. We'll pass this straight to our Customer Service Manager for urgent review.
We appreciate your feedback and would like the opportunity to make things right.
Kind regards,
Georgia
Svar från Auto Europe Australia
Hi Leon,
Thank you for your kind review, it is greatly appreciated. We're delighted to hear that you found the booking process easy and the price just right. Wishing you safe and happy travels ahead!
Kind Regards,
Georgia
Svar från Auto Europe Australia
Hi David,
Thank you for your kind review and lovely feedback! We're so glad you found us easy to deal with and that you received the right information. We're always here to help and wishing you safe and happy travels.
Kind Regards,
Georgia
what the car is and all the information about the car is available
Your web site is very easy to operate compaired with others
14 juli 2025
Svar från Auto Europe Australia
Hi Patrick,
Thank you for the great feedback and review! We're glad to hear you found our website easy to use - making the booking experience smooth and simple is exactly what we aim for. We hope to assist you again soon and wishing you safe and happy travels!
Kind Regards,
Georgia
Absolutely brilliant customer service…
Absolutely brilliant customer service hired two vehicles through Auto Europe during our European trip and both times had no issues - would recommend Auto Europe and we will 100% hire through them again..exceptional savings going through Auto Europe rather than direct with the major car hire companies..we saved approx $600 to $900 per vehicle hire … We had Europcar car hire vehicles twice, clean, new vehicles, had better vehicles than we hired at no extra cost, just remember treat the vehicle like you own it, report all pre damage before you drive away from car hire company office, take videos & photos of any damage and your have no issues - thanks Auto Europe for a great service !
4 juni 2025
Omdöme utan inbjudan
Svar från Auto Europe Australia
Hi Mark,
Wow! Thank you so much for the glowing feedback! We're thrilled to hear your experience with Auto Europe was smooth, cost-effective, and backed by brilliant customer service. It's great to know you enjoyed the upgrade and the savings! We really appreciate your helpful tips for fellow travellers, and we wish you safe and happy travels ahead.
We look forward to helping you with your future travels!
Kind Regards,
Georgia
Easy and quick way to book a car
6 juli 2025
Svar från Auto Europe Australia
Hi Peter,
Thank you so much for your review! We're glad to hear the booking process was easy and quick - just the way it should be. We wish you safe and happy travels ahead!
Kind Regards,
Georgia
Easy to do and quick
2 juli 2025
Svar från Auto Europe Australia
Hi Diana,
Thank you so much for your review! We're glad to hear the process was fast and straightforward for you. We wish you safe and happy upcoming travels!
Kind Regards,
Georgia
Easy to navigate through the site
Easy to navigate through the site. After weeks of investigating it was the best package I found.
7 februari 2025
Svar från Auto Europe Australia
Hi Steven,
Thank you for your fantastic review. We really appreciate your feedback. We are delighted that you had a great experience, and we wish you safe and happy travels ahead!
Kind Regards,
Georgia
Svar från Auto Europe Australia
Hi John,
Thank you so much for your kind review. It is great to hear that you found our pricing competitive and appreciate that we're available by phone. Thank you for your positive feedback and wishing you safe and happy travels!
Kind Regards,
Georgia
Website was easy to navigate
25 juni 2025
Svar från Auto Europe Australia
Hi Gary,
Thank you so much for your feedback and review! We're glad to hear you found the website easy to navigate - we always aim to make the booking process as smooth as possible. Wishing you safe and happy travels!
Kind Regards,
Georgia
Svar från Auto Europe Australia
Hi Beren,
Thank you for your lovely feedback - we really appreciate you taking the time to share your positive experience. It’s fantastic to hear you secured a great deal and that the booking process was nice and easy.
Wishing you all the best for your upcoming adventure!
Kind Regards,
Georgia
Svar från Auto Europe Australia
Hi Frank,
Thank you for taking the time to share your positive feedback - it's truly appreciated. We're glad to hear you found our prices competitive, the options plentiful, and the booking process simple.
Wishing you safe and happy travels ahead!
Kind Regards,
Georgia
Very convenient booking experience and overall rental
Easy to change from my original booking to new booking after my travel plans changed
20 juni 2025
Svar från Auto Europe Australia
Hi Ross,
Thank you so much for your wonderful review! We’re so pleased to hear that we were able to accommodate your changes smoothly and make the process convenient for you.
Wishing you safe and happy travels ahead!
Kind Regards,
Georgia
Everything was easy to do and understand
16 juni 2025
Svar från Auto Europe Australia
Hi Kent,
Thank you for your kind review; we really appreciate you sharing your positive feedback. It's great to hear that you found our booking process efficient and clear. We wish you safe and happy travels ahead.
Kind Regards,
Georgia
Svar från Auto Europe Australia
Hi Simmone,
Thank you so much for your kind review; it is greatly appreciated. It's great to hear that you found a great price and a simple process. We wish you safe and happy travels ahead!
Kind Regards,
Georgia
Svar från Auto Europe Australia
Hi David,
Thank you so much for your review! We’re glad to hear that you found our website and booking process simple and straightforward. Your positive feedback is truly appreciated! Wishing you safe and happy travels.
Kind Regards,
Georgia
Svar från Auto Europe Australia
Hi Mark,
Thank you for your kind review. We're glad you had a positive experience with our prices and process. Thank you for your valuable feedback; it means a lot to us. Wishing you safe and happy travels.
Kind Regards,
Georgia
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