AURUS Australia Omdömen 193

TrustScore 4.5 av 5

4,6

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Great prompt service from Aurus Australia and a very easy process to order car parts online and at very competitive prices too. Thankyou.

Betygsatt 5 av 5 stjärnor

Web site was good. Price was good. Delivery was good. 2 sets of windscreen wipers bought. Suppled were different sizes to those stated on web site and order and on original cars. They only just fit... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Required spare part for my car. Aurus was the only place I could locate it and buy it. Placing the order was simple on their secure website and so was payment, as it confirmed payment quickly. Recei... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Great service, Fast transaction... Happy to help when and contacted Aus Post for me after my parcel went Via Western Australia... Chased it up quck smart thank you!!!

Företagsinformation

  1. Bildelar
  2. Biltillbehörsåterförsäljare
  3. Tillverkare av bildelar
  4. Bildelsmarknad
  5. Biltillbehör
  6. Butik med biltillbehör

Skrivet av företaget

AURUS Australia is your trusted online auto parts store, offering high-quality car parts and wiper blades with fast and free delivery across Australia. Our Sydney-based warehouse ensures quick order processing and nationwide shipping. We specialize in OEM and aftermarket auto parts, providing a perfect fit for your vehicle. Whether you're looking for wiper blades, sensors, car keys, or electric or engine components, we offer a wide range of products at competitive prices. Our easy-to-use online store makes finding and ordering the right car parts simple and hassle-free. With secure payments, reliable customer support, and speedy dispatch, we guarantee a smooth shopping experience. No matter where you are in Australia, we deliver fast so you can get your car back on the road.


Kontaktuppgifter

4,6

Utmärkt

TrustScore 4.5 av 5

193 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Affordable, quality, quick and hassle free

Great communications and quick easy transaction. Items arrived as described, excellent quality and at a great price. Would not hesitate to recommend to anyone.

1 december 2024
Logotyp för AURUS Australia

Svar från AURUS Australia

Dear Matt King,

Thank you for your fantastic feedback! We’re thrilled to hear that you were pleased with our communication, the quality of the items, and the value you received. Your recommendation truly means a lot to us, and we look forward to serving you again in the future.

Best regards,
AURUS Australia Team

Betygsatt 5 av 5 stjärnor

Was delivered promptly

Was delivered promptly
And product was perfect
I am very happy

11 november 2024
Logotyp för AURUS Australia

Svar från AURUS Australia

Thank you for your kind words! We're thrilled to hear that your order was delivered promptly and that you're happy with the product. Your satisfaction is our top priority, and we truly appreciate your feedback. If you ever need anything else, don't hesitate to reach out. 😊

Betygsatt 4 av 5 stjärnor

ordering was easy and parts delivered…

ordering was easy and parts delivered quickly. very smooth

7 november 2024
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Svar från AURUS Australia

Thank you for your kind review, Peter!

We're thrilled to hear that your ordering experience was smooth and that the parts arrived quickly. If you ever need assistance or have more orders in the future, we're here to help.

Best regards,
AURUS Australia Team

Betygsatt 1 av 5 stjärnor

The parcel had a incorrect address that…

The parcel had a incorrect address that does not exist in the street. I had to chase it up a the local Post Office and found that it had been marked to return to sender.

7 november 2024
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Svar från AURUS Australia

Dear Brian,

Thank you for sharing your feedback. We’re sorry to hear about the issue with your delivery.

Please note that the parcel was sent to the exact address you provided during checkout. Additionally, we emailed you the shipping label with the destination address for your reference.

Unfortunately, once the parcel is in transit, delivery is managed by Australia Post, and it seems an error occurred during handling.

We have also contacted you to confirm your address to help resolve the issue with the delivery. It is very important for us to resolve this problem, and we appreciate your patience.

If you have any further concerns or need assistance, please don’t hesitate to contact us. Your satisfaction is essential to us, and we’re here to help.

Kind regards,
AURUS Australia

Betygsatt 5 av 5 stjärnor

They gave me the right part and the…

They gave me the right part and the delivery was on time and in the right letterbox

6 november 2024
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Svar från AURUS Australia

Dear Paul,

Thank you for your feedback, We are always glad to see you in our auto parts store.

Best regards,
AURUS Australia Team

Betygsatt 4 av 5 stjärnor

I could not fault the ease and prompt…

I could not fault the ease and prompt service and delivery…however…whilst it is the correct part is not the correct dimensions and required some additional modification to secure.

30 oktober 2024
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Svar från AURUS Australia

Dear Steve,

Thank you for your feedback! We’re glad to hear you were satisfied with our service and delivery. We apologise for any inconvenience caused by the part not being the exact dimensions. Your comment is valuable, and we’ll review this to ensure better accuracy in the future. If you need further assistance, please don’t hesitate to reach out!

Best regards,
AURUS Australia Team

Betygsatt 5 av 5 stjärnor

Good service

You asked for my review I gave 5 stars

9 oktober 2024
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Svar från AURUS Australia

Dear William,

Thank you for your feedback, We are always glad to see you in our auto parts store.

Best regards,
AURUS Australia Team

Betygsatt 5 av 5 stjärnor

Fast delivery fast delivery

Fast delivery

15 oktober 2024
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Svar från AURUS Australia

Dear Keith,

Thank you for your feedback! We are always glad to see you in our auto parts store.

Best regards,
AURUS Australia Team

Betygsatt 5 av 5 stjärnor

As described

As described - arrived promptly

15 oktober 2024
Logotyp för AURUS Australia

Svar från AURUS Australia

Dear Paul,

Thank you for your feedback! We are always glad to see you in our auto parts store.

Best regards,
AURUS Australia Team

Betygsatt 5 av 5 stjärnor

Item was on time and good value

Item was on time and good value. Courier did not follow special instructions but that is beyond your control. Will definitely consider your company again.

13 oktober 2024
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Svar från AURUS Australia

Dear John,

Thank you for your positive feedback! We're glad you were satisfied with the item and found it to be of good value. We apologise for the issue with the courier not following the special instructions. We will pass your feedback on to Aramex Australia to ensure they pay attention to this in the future.

We look forward to serving you again!

Best regards,
AURUS Australia

Betygsatt 1 av 5 stjärnor

Your product arrived very late and I…

Your product arrived very late and I paid for express post!!!!!!! 😡 Im very upset and frustrated and may take it further!, dont expect any more purchases from me as you conned me to purchase by lieing about your shorter delivery time!

4 oktober 2024
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Svar från AURUS Australia

Dear Trevor,

We’re truly sorry to hear about the delay you experienced with your order. To clarify, your order was dispatched via Australia Post Express the very next day after you placed it, using the shipping method you selected. Unfortunately, once the parcel has been handed over to the postal service, we can assist with tracking the order and contacting Australia Post for additional information. However, speeding up the delivery process is beyond our company’s control.

However, we understand how frustrating this can be, and we will certainly forward your complaint to Australia Post to ensure they are aware of the issue. Your satisfaction is important to us, and we strive to provide the best service possible. We hope that despite this experience, you might reconsider your stance and give us another chance in the future.

If there’s anything else we can do to help resolve the matter, please don’t hesitate to reach out.

Warm regards,
AURUS Australia

Betygsatt 5 av 5 stjärnor

Was easy to find product

Was easy to find product, product info and price.

24 september 2024
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Svar från AURUS Australia

Dear Irene,

Thank you for your feedback! We are always glad to see you in our auto parts store.

Best regards,
AURUS Australia Team

Betygsatt 4 av 5 stjärnor

Key for Toyota four star

Key for Toyota

29 september 2024
Logotyp för AURUS Australia

Svar från AURUS Australia

Dear Wendy,

Thank you for your feedback! We are always glad to see you in our auto parts store.

Best regards,
AURUS Australia Team

Betygsatt 5 av 5 stjärnor

Fast service

Fast service, and competitive pricing. I will be a returning customer. Thanks..

19 september 2024
Logotyp för AURUS Australia

Svar från AURUS Australia

Dear David,

Thank you for your fantastic feedback! We’re glad you’re pleased with our service and pricing. We look forward to serving you again in the future.

Best regards,
AURUS Australia - Auto Parts Online Store

Betygsatt 4 av 5 stjärnor

Transaction was smooth and painless

Transaction was smooth and painless.

The items were posted quickly, got it within a week.

17 september 2024
Logotyp för AURUS Australia

Svar från AURUS Australia

Dear George

Thank you for your feedback! We are always glad to see you in our auto parts store.

Best regards,
AURUS Australia Team

Betygsatt 1 av 5 stjärnor

I received the wrong part for my car g

I received the wrong part for my car, which is fine, stuff happens. The problem is that I have emailed you about it and heard nothing back, but I've got 2 emails wanting a review of the service but nothing in regards to the part I'd like return.

11 september 2024
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Svar från AURUS Australia

Dear Simon,

Thank you for your feedback, and we sincerely apologize for the inconvenience caused by receiving the wrong part. We completely understand your frustration, and we are sorry for any delays in responding to your emails.

It’s possible that your email might have been missed or didn't reach us due to a system issue, or perhaps the email address used in the order differs from the one you sent the message from. We take full responsibility for this, and we truly regret any inconvenience this has caused.

We will forward your concern to our customer support department as a priority so they can reach out to you as soon as possible to resolve the issue, whether through a replacement or refund.

Once again, we appreciate your patience, and we aim to have this resolved promptly.

Best regards,
AURUS Australia

Betygsatt 5 av 5 stjärnor

Great service!!!! Fast delivery

Quick delivery and product as describe and corrected our fault, thank you 😊

17 september 2024
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Svar från AURUS Australia

Thank you for your feedback! We are always glad to see you in our auto parts store.

Best regards,
AURUS Australia Team

Betygsatt 5 av 5 stjärnor

Good product

8 september 2024
Logotyp för AURUS Australia

Svar från AURUS Australia

Dear Travis,

Thank you for your feedback! We are always glad to see you in our auto parts store.

Best regards,
AURUS Australia Team

Betygsatt 5 av 5 stjärnor

Quick delivery

Quick delivery, good product.

5 september 2024
Logotyp för AURUS Australia

Svar från AURUS Australia

Dear Dmitry,

Thank you for your feedback! We are always glad to see you in our auto parts store.

Best regards,
AURUS Australia Team

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

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