Great prompt service from Aurus Australia and a very easy process to order car parts online and at very competitive prices too. Thankyou.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Web site was good. Price was good. Delivery was good. 2 sets of windscreen wipers bought. Suppled were different sizes to those stated on web site and order and on original cars. They only just fit... Se mer
Företaget har svarat
Required spare part for my car. Aurus was the only place I could locate it and buy it. Placing the order was simple on their secure website and so was payment, as it confirmed payment quickly. Recei... Se mer
Företaget har svarat
Great service, Fast transaction... Happy to help when and contacted Aus Post for me after my parcel went Via Western Australia... Chased it up quck smart thank you!!!
Företagsinformation
- Bildelar
- Biltillbehörsåterförsäljare
- Tillverkare av bildelar
- Bildelsmarknad
- Biltillbehör
- Butik med biltillbehör
Skrivet av företaget
AURUS Australia is your trusted online auto parts store, offering high-quality car parts and wiper blades with fast and free delivery across Australia. Our Sydney-based warehouse ensures quick order processing and nationwide shipping. We specialize in OEM and aftermarket auto parts, providing a perfect fit for your vehicle. Whether you're looking for wiper blades, sensors, car keys, or electric or engine components, we offer a wide range of products at competitive prices. Our easy-to-use online store makes finding and ordering the right car parts simple and hassle-free. With secure payments, reliable customer support, and speedy dispatch, we guarantee a smooth shopping experience. No matter where you are in Australia, we deliver fast so you can get your car back on the road.
Kontaktuppgifter
169 Port Hacking Rd, 2228, Miranda, Australien
- ace@aurus.com.au
- aurus.com.au
4,6
Utmärkt
193 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Wrong part turned up
29 augusti 2024
Svar från AURUS Australia
Dear Dean,
Thank you for your feedback, and we sincerely apologize for the inconvenience caused.
It seems that the wrong part was delivered, and we understand how frustrating that must be. Please reach out to us with your order details and the part you received, and we will promptly assist in arranging the correct replacement or providing further options.
We appreciate your patience and look forward to resolving this issue for you.
Best regards,
AURUS Australia
Customer Support Team
Delivery driver didn't make good…
AURUS WAS excellent appy with the package and packed well, Arramax delivery was my only issue in my area. Eventually got package. Other than that great company. Thanku 👍👍👍👍👍😁
25 augusti 2024
Svar från AURUS Australia
Dear Andrew De Jong,
Thank you for sharing your feedback about the delivery service. We sincerely apologize for any inconvenience you encountered with the delivery of your order.
We understand how frustrating this situation must have been. In future cases like this, please feel free to contact us directly so we can assist in resolving delivery issues promptly by coordinating with the courier service.
While we strive to ensure a smooth delivery process, we unfortunately do not control the specific delivery points or practices of the courier service. This aspect is outside of our direct business operations, and your concerns seem more related to the delivery company itself. However, we will communicate your feedback to the courier to help improve their services.
We truly value your understanding and hope this experience does not negatively impact your overall impression of our store and service.
Best regards,
AURUS Australia
Customer Support Team
Second time purchaser
Second time purchaser, different car. Product works, good price, super-fast shipping.
13 augusti 2024
Svar från AURUS Australia
Dear Marten,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Svar från AURUS Australia
Dear Bryan,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
good postage time and the part fits
good postage time and the part fits, very impressed.
9 augusti 2024
Svar från AURUS Australia
Dear Stephen,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
The part was the right part
The part was the right part. It only took a couple of days to arrive. Including postage, it cost a lot less than buying at Repco etc.
28 juli 2024
Svar från AURUS Australia
Dear Richard,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Svar från AURUS Australia
Dear Paco,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
5 star customer service
Olga’s customer service was so incredibly efficient and helpful. She went above and beyond.
24 juli 2024
Svar från AURUS Australia
Dear Donna,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Helpfull when not deliverd
10 juli 2024
Svar från AURUS Australia
Dear Garry,
Thank you for your feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Arrived on time and what I had ordered
5 juli 2024
Svar från AURUS Australia
Dear Rob,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Svar från AURUS Australia
Dear Harrison Vorwerk,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Svar från AURUS Australia
Dear Andor,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Great past experience
Have used Aurus wiper blades on my previous car & was very happy with them.
9 juli 2024
Svar från AURUS Australia
Dear Allen,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Great quality and great price
Great quality and great price. There work well and are a great fit.
7 juli 2024
Svar från AURUS Australia
Dear Joseph,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
Svar från AURUS Australia
Dear Tony,
Thank you for your positive feedback! We are always glad to see you in our auto parts store.
Best regards,
AURUS Australia Team
The item/part supplied was incorrect
The item/part supplied was incorrect. Item returned and full credit received all thanks to Olga. Great customer service.
28 juni 2024
Svar från AURUS Australia
Dear Chris
Thank you for your feedback! We are glad that you had a positive impression of working with us; we are always ready to resolve any problems that arise.
Best regards,
AURUS Australia Team
The product is working very well
The product is working very well, and my car is running smoothly.
5 juli 2024
Svar från AURUS Australia
Dear Cristian,
Thank you for your positive feedback! We are always glad to see you in our online auto parts store.
Best regards,
AURUS Australia Team
Affordable and fast
Great quality product, exactly what I needed. Was packed and delivered really fast
30 juni 2024
Svar från AURUS Australia
Dear Emilie,
Thank you for your positive feedback! We are always glad to see you in our online auto parts store.
Best regards,
AURUS Australia Team
Svar från AURUS Australia
Dear Paulina,
Thank you for your positive feedback! We are always glad to see you in our online auto parts store.
Best regards,
AURUS Australia Team
Svar från AURUS Australia
Dear David,
Thank you for your positive feedback! We are always glad to see you in our online auto parts store.
Best regards,
AURUS Australia Team
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