I buy occasionally from Cex, last purchase experience wasn't good lol reason I kept receiving wrong Specs of graphic card I believe it's not Cex fault coz ppl sold those cards with wrong specs and of... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The service provided thus far has been exemplary, all but one of the goods ordered have met all expectations, the only anomaly being very easily rectified. I am pleased by everything so far and will h... Se mer
awful scamming company bought two laptops from them, both crashed and wouldn't start back up, first laptop I bought they refused cash refund and gave voucher $30 less than I paid for. 2nd laptop died... Se mer
Företaget har svarat
I visited the Campbelltown, NSW store and had a great experience. There was an issue with online return and they were able to assist as per the policy, however the experience was quite smooth Thank y... Se mer
Företagsinformation
Skrivet av företaget
CeX is Australia's largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers. With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity. To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/support
Kontaktuppgifter
4,1
Bra
26 tn omdömen
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Works as described
Works as described, does everything i needed it to do. Great product. Worth buying.
26 april 2026
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
“A” graded but did NOT include box and accessories as per order
I specifically order this UE BOOM speaker as it it’s condition was listed and graded as category “A”!
According to the CeX website, category A states A = Mint / new condition with original box, charger, cable and all original accessories.
Disappointingly neither the box or any accessories were included.
26 april 2026
Svar från CeX/Webuy - Australia
Hi Anthony,
Thank you for your review, and we regret to hear that your order did not meet your expectations.
I would like to clarify that all our items are second-hand and we grade them based on their functionality, condition and accessories included. Grade A items would be in mint condition (but not brand new) and would include all original accessories and the original box.
To review this case further, I have sent an email to your registered ID, and if you have any queries, feel free to write back to me there.
Regards,
Jessica
good service and competitive prices
The service provided thus far has been exemplary, all but one of the goods ordered have met all expectations, the only anomaly being very easily rectified. I am pleased by everything so far and will happily continue to do business. Their communication when there are issues is excellent, solutions provided are fair and easily arrived at. Thanks for the great service so far, keep up the good work.
13 april 2026
Interesting Name for a Company
Rightfully so, I was reminded to rate my experience with my recent dealings and purchase from CeX Webuy - Australia. What can I say, the guys not only saved me heaps on a brand new Tp-Link Deco Mesh 3 unit system but were very helpful and patient with my numerous emails and inquiries from a not so Tech customer. First time I have used them and great to know that they also provide a facility for customers to sell tech items that you may not need and use the proceeds to purchase something else that is more important to utilize. Only issue I have with them is they are not in Perth. May be a few more emails might do the trick. Cheers Guys....
13 april 2026
Great Service
Great Service, sent straight away and quality was exactly as stated. Highly recommended.
27 april 2026
Good selection
Good selection, prices are ok. Be better if you could combine shipping for multiple items.
27 april 2026
Svar från CeX/Webuy - Australia
Hi Ian,
Thank you for your review.
Our shipping policy was outlined, taking into consideration various factors as well as keeping up with current trends. A delivery charge of $4.00 will be applied to individual items that cost priced below $50.00. This means that for any item in the order costing less than $50.00, a $4.00 delivery fee will be added per item.
However, for items priced at $50.00 or more, no delivery charge will be applied to those specific items.
If you require further assistance, please contact us via our support page and we will help you out.
Regards,
Ashwin
Great customer supports
27 april 2026
Excellent experience
Excellent experience. Ordered parts arrived quickly and as expected. Good option for buying used PC parts.
27 april 2026
Very poorly packed item
Very poorly packed item. Spinning disc hdd packed in an envelope with no protection whatsoever. Currently checking drive to see if it is usable.
27 april 2026
Svar från CeX/Webuy - Australia
Hi James,
Thank you for your review and I am sorry to hear about the issues around the packaging.
We ensure that items are packaged with appropriate packaging materials and then sealed to ensure they are delivered without any issues. I apologise if this hasn't been the case here and relevant feedback has been cascaded to the store so they can review their packaging checks going forward.
I hope the item is working as intended. In case of any issues, please return it via post or to a nearby store and we will be happy to have it processed as per our online returns policy: https://tinyurl.com/mp6akraj. All returned items are subject to testing.
If you require further assistance, please contact us via our support page https://tinyurl.com/2wwz75ew with the subject line "Trustpilot 841846" and I will be happy to assist you further.
Regards,
Ashwin
Quick delivery
27 april 2026
Great bought my canon EOS R7 from them.
Great bought my canon EOS R7 from them.
Perfect condition:)!
25 april 2026
The service was excellent
The service was excellent, not much more you can say when you walk away with a smile on face
22 april 2026
Excellent customer service CeX is the…
Excellent customer service CeX is the best platform for all your gaming and mobile experience thankyou kindly regards 👍
25 april 2026
iPad keyboard cover
Item bought was dirt cheap and great quality. Delivery was also pretty quick and I very happy with the purchase.
26 april 2026
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.