ATB Parts Omdömen 

The rapid response and help I received from Francesco was just fantastic, my problem was solved fast and in a very professional maner, I can't remember getting as good as service with any other company I have ever delth with, I will certainly recommend this company to all my business contacts and look forward to doing business in the future with ATB and Francisco, thank you again for your help Francisco.
Matt Purcell
Ireland

Eccellente servizio con contatti e risposte velocissime , consiglio questa azienda caldamente la utilizzero' di nuovo

Very good service and fast answer to inquiries , I will buy again from this company they have parts that I cannot find here in the Netherlands

Excellent service and feedback from Francesco at ATB Parts. Shipped exactly what I required and at an agreeable cost.

Excellent communication
Delivery on time. Reasonable price and quality product . This the second time I have purchased parts from them.
5 out of 5.

I had several emails with customer services to make sure I ordered the right part 😊
And it was so easy to purchase.

I had updates regular about shipping and the company was very sufficient

I would purchase from here again

Ottima esperienza su questo sito. Acquistato un pezzo di ricambio, c'è stato un piccolo disguido con una prima spedizione, gestito celermente e con professionalità.
Ottimi supporto clienti e velocità. Consigliato

Great customer services, received quick responses and information on what I been looking for. 👍

ATB provided great customer support and answered all my questions. The product I received was exactly what I was looking for. Hopefully will buy again if they have other products I need

Initially nothing wrong with the service.
When it's good then ok nonissues.
However, when it comes to a problem it's sloping shoulders and denial. Even with concrete proof!
Possibly not worth spending the money in case your product is wrong or broken as you will probably get no help.
*edit*
Ref the reply. This has nothing to do with the review. I have made no reference to the fact of why you won't let me return it.
The review is due to the company's disregard for an incorrect item.
The review was that the item I ordered was black. They said the webpage said grey. It didn't, I sent pictures of the exact order which clearly said the part was black and they still maintained they are correct and I ordered grey despite concrete proof.
I would not have ordered it if it said grey. I had no option but to use it as I had waited a while and the van was to be sold.
This goes against the selling law.
And now branded a liar!!
Reply to ATB

The product I ordered as per the picture sent of the order clearly states the item is black. Not grey primer. If the option for pictures is on here I would post plus your replies
Thank you for proving my review that the service when something is wrong is totally inadequate. Still denying! Unbelievable
Further, edit to reply. Again. Thank you for proving my negative review. As a consumer, it is not clear enough on the website if what you are saying is correct. From what I can see from the order there is no description ref primer. It states a BLACK colour wing mirror.
The review is about the overall lack of customer service and the ability to admit wrongdoing. I have not complained or reviewed about them not accepting the return, you have brought this up. You have still not accepted the reason for the 1 * review which is valid. The product is not as advertised. This is why you have a 1-star review, along with poor customer service which you have highlighted for anyone reading this.
Due to this and the evidence that I have I have now decided to take this further with international consumer rights.

L'articolo acquistato corrisponde all' immagine. Il pacco è arrivato in contrassegno, ben sigillato e in tempi brevi.

Ipurchased two rear lights from this company over a year ago and when delivery one was broken,so got in touch with them and they was not helpful at all and said it must have been done in transit .they was not interested trying to help me in sorting the issue and was over £300 for the rear clusters,so I lost out and never replaced and most of all will never use this company again.

I wanted to write a review because my personal experience with the company has been great from start to finish and the recent reviews don't seem to reflect that.

I purchased a wing mirror cover with the standard shipping, knowing it'll take a while either way. Especially with me being in the UK.

I got alerts at every step of the delivery process and when it arrived this morning it was well packaged and within the delivery window (8 working days).

I had a query about the product which they responded to quickly and solved.

I would use the company again and hopefully not too put off by the negative reviews.

Prodotto di ottima qualità, perfettamente intercambiabile con l'originale,
consegna rapida, prezzo buono, personale gentile ed efficace.

molto semplice fare un'ordine,anche se poco esperti come me,un sito
con prezzi molto buoni,e consegne celeri.

My part has has arrived 20 days later i paid nearly £20 for 3 to 5 days express delivery and will not refund me any refund what so ever i will never use this company again

Facile, risposte via mail velocissime, spedizione puntuale.

Waisted my 1 week and now telling me out of stock. I’m so angry.

Extremely poor service. I have emailed several times about my delivery taking 10 days longer than I was told it would. I cannot use my car without this part. I paid extra for earlier delivery as well. All emails to them have resulted in them blaming me for ordering during Christmas. Nothing else I have ordered during this time has had such a delay. Extremely poor customer service.

ATB Part azienda seria.
Dal mio ordine sono stato seguito costantemente con informazioni giornaliere
riguardanti spedizione, corriere e consegna.