Excellent retour du service client m'ayant demandé une précisions et averti que j'avais choisi une mauvaise pièce. Excellents conseils par la suite et réactivité dans les échanges. Je recommande à 100... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
ABSOLUTELY ABYSMAL! I ordered a new headlight for my Volvo from this company, they took my money without any questions and then decided to hold onto my headlight for twelve days! Twelve... Se mer
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Extremely poor service. I have emailed several times about my delivery taking 10 days longer than I was told it would. I cannot use my car without this part. I paid extra for earlier delivery as well.... Se mer
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Buona compagnia con cui fare i conti, controversia con le merci danneggiate risolta. Per il vostro pezzo di mente assicurarsi di controllare al momento del ricevimento del vostro pacchetto come contr... Se mer
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Företagsinformation
Informationen kommer från olika externa källor
IT - Su ATB Parts.com puoi acquistare online i ricambi per la tua auto, veicolo commerciale, camion e bus. Pagamenti sicuri, consegna porta a porta. Abbiamo anche un negozio ebay. EN - In ATB Parts.com you can buy online spare parts for your car, commercial vehicle, truck and bus. Fast shipping and delivery door to door. We have an ebay store, as well.
Kontaktuppgifter
Via Vincenzo Malfà, 6, 97019, Vittoria, Italien
- +3909321846291
- spsalesman@gmail.com
- atbparts.com
3,1
Medel
375 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Excellent retour du service client…
Excellent retour du service client m'ayant demandé une précisions et averti que j'avais choisi une mauvaise pièce. Excellents conseils par la suite et réactivité dans les échanges. Je recommande à 100 %
18 februari 2026
Omdöme utan inbjudan
Svar från ATB Parts
Merci beaucoup monsieur. Cordialement, ATB Parts
Attention l'entreprise n'a pas le …
Attention l'entreprise n'a pas le temps de mettre à jour ces stocks.
Les pièces que vous espérez recevoir en 48 heures mettent 9 jours.
C'est pas correct
2 februari 2026
Omdöme utan inbjudan
Svar från ATB Parts
Hello. You are in Switzerland and we are instead in Italy. We don't put in our website delivery in 48 Hs for countries that are not Italy, of course. So, we don't know where you have read this information.
In this case, considering that to Switzerland is an export, i think you should consider to have made an error and so, correctly adjust this review. Thanks.
Regards
ABSOLUTELY ABYSMAL
ABSOLUTELY ABYSMAL!
I ordered a new headlight for my Volvo from this company, they took my money without any questions and then decided to hold onto my headlight for twelve days!
Twelve days they had taken hold of MY money and held onto my headlight until I had answered a question they sent me AFTER TAKING MY MONEY!
Now the repair is behind schedule and I may have to take up a legal case against these idiots due to them not providing the part I had paid for on time!
DO NOT USE THIS COMPANY!
Edit: When I order a part you send it to me, you do not withhold that car part over some useless question.
Being a mechanic I checked the part numbers and confirmed the type before ordering.
Don't play around.
SEND WHAT PEOPLE PAY FOR!
30 januari 2026
Omdöme utan inbjudan
Svar från ATB Parts
Hello,
Immediately after your order date, we sent you an email, where we asked you more informations about your purchase, because, headlights are different for RHD and LHD cars.
Evidently, you have not understood our email, and it was sent to avoid any problem for you about any return request after.
headlights for cars are different regarding LHD and RHD cars, like in UK, Ireland, etcetera.
If you don't know this difference, so, it's not correct that you have not accepted our email of informations request about the possibility of incorrect compatibility for this headlight.
Now, we ask you to cancel this review you have wrote to us.
we will be happy to cancel your order and make you a refund, because probably the headlight is not compatible for your car, and so, we avoided you a probable return cost from UK to Italy.
Regards
EDIT: people are not all mechanic. And we assure you that a lot of people make errors in the configuration of headlight, side mirror, etc. So, it's normal, for us, help our customer informing them about some differences or configurations about the part. In this case, you are mechanic and so, sure you well know that an headlight for an European car is DIFFERENT respect a one for a RHD car like in UK. The light beam changes, because driver and passenger side are opposite.
So, again, we ask you to modify your review because it's correct, we think, that our customers feel good when they receive our email of informations request about their purchase of spare part, they feel comfortable in this, and we will continue with our policy. After, if you had replied us in time, in the same day of your order day, you would have replied us with the immediate reply if to confirm the purchase or not.
Regards
Je recommande pas
J'ai commandé un miroir de rétroviseur avec les photos sur le site j'ai commandé, j'ai reçu de mauvais miroir, donc j'ai envoyé un mail qui est indiqué sur le site qui n'est pas le bon (ventes@atbparts) j'ai téléphoné sans réponse (au39.0932.1846291). J'ai fini par réussir à voir le SAV entre-temps j'avais renvoyé le colis à l'adresse indiquée sur le carton car il n'y avait aucune indication de retour ni de bon dans le carton. Pour m'entendre dire tant pis pour vous c'est perdu. Donc favoriser des sites que le retour de produits est gratuit moins de problèmes car ça m'a coûté en tout plus de 50 € pour un miroir. Donc je recommande pas du tout. Je suis très mécontent.
25 juni 2025
Omdöme utan inbjudan
Svar från ATB Parts
Bonjour. Nous vous avons répondu par e-mail et vous avez décidé d'expédier le colis de retour sans aucune communication avec notre service. Vous avez également sélectionné une adresse de retour figurant sur l'ancienne étiquette d'expédition, indiquant qu'il s'agissait d'une adresse de livraison du transporteur, et non de notre adresse officielle. Nous déclinons donc toute responsabilité dans ce cas. Vous avez agi en toute connaissance de cause, sans avoir reçu nos instructions. Cordialement.
Terrible communication
Terrible communication. They make excuses that HMRC are causing an issue. I've waited weeks and weeks. They do not communicate or say anything to their customers at all. It mean I have a vehicle that I cannot use. Will never use this company again.
1 maj 2025
Omdöme utan inbjudan
Svar från ATB Parts
Hello.
We have updated you about the issue with HMRC UK since the windsor agreement that have caused a block of the exportations to uk. You have not checked the emails sent in the email address of the order, instead from another one. We have managed the issue of HMRC in the correct way, and also we have granted you the refund as soon as you have requested it to us.
Regards
Great customer service
Great customer service, I order in December 24 from South Africa and Francesco supported me with the tracking of my parcel until it arrived.
The part itself works as expected and I am happy, thanks ATB Parts
16 januari 2025
Omdöme utan inbjudan
Svar från ATB Parts
Hello Sebastian! Thank you. ATB Parts
Ottimo rapporto qualità prezzo molto…
Ottimo rapporto qualità prezzo molto attenti alla qualità dei prodotti e molto attenti a soddisfare il cliente,ho avuto un ottima esperienza e ringrazio l operatore Francesco che ha risolto in maniera eccellente alcuni imprevisti,Lo consiglio
8 januari 2025
Omdöme utan inbjudan
Svar från ATB Parts
Grazie per il feedback! ATB Parts
Waw quel professionnalisme
Waw quel professionnalisme. Les bonnes questions et une vitesse de réaction au top.
Merci
2 oktober 2024
Omdöme utan inbjudan
Svar från ATB Parts
Merci beaucoup pour votre avis! ATB Parts
Extremely good seller
The seller is extremely competent and helpful, he answers all questions quickly and clearly. Shipping was very fast. The product appears well made, unfortunately I had to modify the car's wiring to install it. Very recommended seller.
11 september 2024
Omdöme utan inbjudan
Svar från ATB Parts
Thanks a lot. ATB Parts
Venditore estremamente affidabile
Venditore estremamente affidabile. Ho fatto ordine di una coppia di fanali e sono stato contattato per verificarne la compatibilità prima della spedizione. Il supporto è stato preciso e professionale, complimenti a Francesco.
4 september 2024
Omdöme utan inbjudan
Svar från ATB Parts
Grazie per la recensione! ATB Parts
Very good, A+
Shipped my order in no time, highly recommend.
Thank you.
24 juni 2024
Omdöme utan inbjudan
BONJOUR POUR UNE COMMANDE DE CACHE ANTIBROILLARD POUR POLO LE MODELE N'ETAIT PAS BON ET VOUS M'AVEZ REMBOURSE DE SUITE SANS AUCUN SOUCI . A RECOMMANDER
RAS POUR UNE COMMANDE
12 april 2024
Omdöme utan inbjudan
Svar från ATB Parts
Merci beaucoup. ATB Parts
Ditta seria
Ditta seria, risolto celermente un piccolo problema con l'ordine.
Consigliato
10 april 2024
Omdöme utan inbjudan
Svar från ATB Parts
Grazie per il Suo feedback! ATB Parts
I eventually didn’t buy the part I…
I eventually didn’t buy the part I needed but only because the level of service was just excellent! I was contacted twice to ensure the part fits my car and once they’ve concluded it won’t, they immediately asked me to cancel my order. This level of service always reassures me that I’m working with a professional.
11 april 2024
Omdöme utan inbjudan
Svar från ATB Parts
Hello! Thanks for your feedback, much appreciated. ATB Parts
Acquisto pedal sprint
Ho avuto modo di poter valutare questa azienda, a seguito di un acquisto fatto online.
La professionalità mostrata, l'interesse nella soddisfazione del cliente, la solerzia nelle spedizioni e la cortesia, fanno di questo esercizio un emblema da seguire per molte altre attività.
15 mars 2024
Omdöme utan inbjudan
Svar från ATB Parts
Grazie per la recensione! ATB Parts
Svar från ATB Parts
Thanks a lot for this review! ATB Parts
Très bon service après vente
3 januari 2024
Omdöme utan inbjudan
Svar från ATB Parts
Merci! Cordialement.
Molto contento e soddisfatto di aver…
Molto contento e soddisfatto di aver usato questo sito per comprare un specchietto per la mia auto. Un esperienza fantastica. Servizio molto efficiente con prezzi veramente molto convenienti. Grazie
28 september 2023
Omdöme utan inbjudan
Svar från ATB Parts
Grazie per la recensione! ATB Parts
The rapid response and help I received…
The rapid response and help I received from Francesco was just fantastic, my problem was solved fast and in a very professional maner, I can't remember getting as good as service with any other company I have ever delth with, I will certainly recommend this company to all my business contacts and look forward to doing business in the future with ATB and Francisco, thank you again for your help Francisco.
Matt Purcell
Ireland
30 maj 2023
Omdöme utan inbjudan
Svar från ATB Parts
Hello Matt. Thanks for your review! ATB Parts
Eccellente servizio
Eccellente servizio con contatti e risposte velocissime , consiglio questa azienda caldamente la utilizzero' di nuovo
Very good service and fast answer to inquiries , I will buy again from this company they have parts that I cannot find here in the Netherlands
24 april 2023
Omdöme utan inbjudan
Svar från ATB Parts
Grazie mille per la recensione! ATB Parts
Thanks a lot for your review! ATB Parts
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