Very professional and friendly staff. Toni was very thorough and specific in detail but calm and friendly too. Customer service 1st class and all information received and understood easily. The call w... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Nathan was so helpful ,friendly ,polite & he explained everything to me.And anything I didn’t understand Nathan went over again with me to explain my options. Me & my husband are happy & feel better w... Se mer
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I am extremely pleased with both Assure insurance and my life insurabce policy. From the very beginning the team were committed to helping me find the best policy to cover my needs. Both Zeb and A... Se mer
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I’m not sure what needs to change but you need to make your first initial call doesn’t sound like a scam. I dealt with Kate stone I think and she is a nice girl to work it. She could tell I was... Se mer
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Företagsinformation
Skrivet av företaget
ASSURA+PROTECT is a trading name of Assura Financial Limited. Assura Financial Limited is authorised and regulated by the financial conduct authority under FCA registration number 795982. Assura Financial Limited is registered in England and Wales (no: 10781585) Dividend Life-Term Life and Multi claim critical illness cover; a modern life insurance with: Up to 200% multi-claim critical illness cover 200% Dual Life Cover Doctor on Demand with 24/7 GP services Life empowered membership benefits Life Empowered is more than our motto – it is our commitment to our customers. Make up to 3 major critical claims for a combined maximum benefit of twice (2X) the policy sum insured. (Most U.K. Insurance providers only permit 1 major claim per policy.) Dual Life Cover Partner protection which covers both lives – not just the first life like traditional joint life insurance. Membership Benefits Through the Annabel App policyholders access benefits including; cashback and discount savings with over 300 retail rewards partners, global periodicals, Doctor-on-Demand with 24/7 GP and Prescription Services. Competitive & Fair Premiums. Annabel rewards are available on all policies at no extra costs and there are never any activity requirements to keep premiums low and fixed. Assura Dividend Term Life with Multi-Claim Critical Illness Cover insurance is underwritten and issued by Family Assurance Friendly Society Limited which is authorised by the Prudential Regulation Authority (PRA), regulated by the Financial Conduct Authority (FCA), (Financial Services Register reference number 110067) and Prudential Regulation Authority, and incorporated under the Friendly Societies Act 1992, registered number 939F. Terms and Conditions Apply
Kontaktuppgifter
1st Floor, 86 Gloucester Place, W1U 6HP, London, USA
- 0330 010 0210
- info@assuraprotect.com
- assuraprotect.com
4,9
Utmärkt
529 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 37 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Absolutely fantastic work fantastic…
Absolutely fantastic work fantastic attitude and a pleasure to talk to
13 augusti 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
We’re pleased to hear you were happy with the service you received. Thank you.
I had an excellent experience with…
I had an excellent experience with Kelvin Lichowe. He was extremely helpful, professional, and patient throughout the entire process. He answered all of my questions clearly and made sure I understood everything. His customer service was outstanding, and he went above and beyond to provide support. I truly appreciate his assistance and would highly recommend him to anyone looking for excellent customer service.
7 augusti 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with Kelvin.
Everything has been explained clearly…
Everything has been explained clearly and time was taken to make sure I understood everything.
7 augusti 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thanks for your kind feedback. We’re pleased we could help.
Adam sorted me out with the best policy…
Adam sorted me out with the best policy for me and my family very professional friendly would highly recommend him and the company great benefit package and cover Adam helped me understand everything
6 augusti 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with Adam.
Tomiwa was brilliant really understood…
Tomiwa was brilliant really understood what I needed. Looking forward to graduation 😀
6 augusti 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for your fantastic feedback. We're thrilled to hear that Tomiwa provided such a positive experience. We will be sure to pass on your comments to him.
Spoke to Liam Joseph
Spoke to Liam Joseph, he was friendly, not too pushy, explained everything clearly.
He made sure to repeat anything that was needed so that I got all the information and understood everything.
5 augusti 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thanks for your review. We’re pleased you were happy with our service.
Matt was very easy to deal with so…
Matt was very easy to deal with so happy with what he had to say will recommend him anytime thanks again matt
5 augusti 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thanks for the 5-star review. We really appreciate your feedback.
Nathan was amazing to speak to
Nathan was amazing to speak to! Got everything I needed and expected!
Great laugh! And I saved so much money then previous policy!
5 augusti 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
We’re grateful for your support and pleased you had a great experience.
Very good customer service 👍.
4 augusti 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thanks for your kind words. We're pleased we could help and appreciate you choosing us.
This was amazing and Stacy was…
This was amazing and Stacy was absolutely brilliant
4 augusti 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for your review. We’re delighted you had a positive experience.
Spoke with Goodwell this morning
Spoke with Goodwell this morning, covered everything with me was extremely helpful
3 augusti 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for sharing your experience. We're delighted to hear that you found our service helpful.
Thank you
Carl and Adam both knowledgeable and friendly. Talked me through everything ensuring understanding and made it easy to sort policy. thank you both
3 augusti 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for your fantastic feedback. We're thrilled to hear that you had such a positive experience. We will be sure to pass on your comments to them.
I spoke to Alisha Brown who was…
I spoke to Alisha Brown who was extremely thorough, polite and professional. She explained everything clearly. Such a pleasant person to talk to.
3 augusti 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thanks for your review. We’re pleased you were happy with our service.
She spoke calmly in a way I would…
She spoke calmly in a way I would understand
30 juli 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
We’re grateful for your support and pleased you had a great experience.
5 star service!
Customer service agent Matt Painter was wonderful! Was clear, reassuring and very professional during the call, so happy have peace of mind and amazing benefits for myself and my family.
30 juli 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
We appreciate your feedback and are delighted you had a positive experience.
Stacy was attentive and explained the…
Stacy was attentive and explained the process throughout
She was friendly that made the process easy
I am grateful for having a knowledgeable person like her that helped with my application
29 juli 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with Stacey.
I had a call off a friendly Noah who…
I had a call off a friendly Noah who explained everything and when I decided to go ahead with the policy, he transferred me a very knowledgeable Mark Cinderby who walked me through everything and made sure I understood and repeated everything before proceeding. Absolutely 5* service!
29 juli 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for your review. We're pleased that our team was able to provide clear and helpful guidance. We know life insurance can be an important decision and we're grateful for the opportunity to assist.
Kevin was very helpful and explained…
Kevin was very helpful and explained fully on what the policy involved. He was also more than happy to answer any questions
27 juli 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
We’re pleased you had a positive experience. Thank you for your review.
Excellent customer service
I spoke with Stacey Charlton today and she provided me with all the information I needed and answered all my confusions. She is very knowledgeable and knows her job well. Professional and friendly at the same time. Am excited about getting my life insured with Assura+.
27 juli 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for your kind words and 5-star review. We're pleased that Stacey was able to make the process straightforward and easy to understand. We appreciate your trust and are grateful for your feedback.
Excellent
Mark was very knowledgeable. Kept things simple rather than making them confusing. He was friendly, helpful and answered any questions I had. Excellent service. New insurance policy in place. Mark is a credit to the company.
17 juli 2026
Omdöme utan inbjudan
Svar från Assura Financial Limited
Thank you for taking the time to leave us a review. We're delighted to hear that you had a positive experience with Mark.
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